Program Management Past Paper PDF

-------------------------------------------------------------------------------------------------------------------------------------------------- **1.** You have been offered a job as a program manager in a company that uses matrix management. Matrix management can be used: **A.** In projec...

-------------------------------------------------------------------------------------------------------------------------------------------------- **1.** You have been offered a job as a program manager in a company that uses matrix management. Matrix management can be used: **A.** In project management **B.** In program management **C.** In both project and program management **D.** Only at the executive level **2.** Which of the following is not included in a program? **A.** Projects **B.** Project portfolio **C.** Operations **D.** Project schedules **3.** You are planning to interview the candidates for the project manager positions available in your program. Your manager has told you to make the candidates aware of the culture of your organization. The organizational culture is reflected by: **A.** Work environment, authority levels of the managers, and policies **B.** Policies, values, and annual revenue **C.** Norms, beliefs, and employee turnover rate **D.** Norms, values, and strategic plan **4.** A structure that displays the breakdown of project deliverables into more-manageable, smaller work components is called: **A.** Work breakdown structure (WBS) **B.** Project breakdown structure (PBS) **C.** Hierarchical work structure (HWS) **D.** Schedule Network Diagram (SND) **5.** You are telling your project managers to prepare the project plans for the projects based on the currently available information and to keep on making it more precise as more information comes in. This technique is called: **A.** Slow start **B.** Continuous improvement **C.** Progressive elaboration **D.** Delphi technique **xxxii** Assessment Test **6.** Program life cycle is defined as a combination of: **A.** Five phases **B.** Five process groups **C.** Nine knowledge areas **D.** Seven phases **7.** You are preparing to offer a seminar on the themes of program management that run through the program life cycle. Those themes are: **A.** Benefits management, program stakeholder management, and PMO **B.** Benefits realization plan, program stakeholder management, and program governance **C.** Benefits management, program stakeholder management, and program governance **D.** Benefits management, program governance, and program control **8.** Your program is in the execution stage. Your manager has asked you to produce a detailed list of the key stakeholders of the program. This list will include: **A.** Project managers, project team members, and customers **B.** Program team members, program sponsor, and facility manager **C.** Program manager, program governance board, and database administrator **D.** Program team members, program director, and chief information officer (CIO) **9.** Program Initiating is a: **A.** Phase **B.** Process group **C.** Knowledge area **D.** Process **10.** Phase one of a program life cycle is called: **A.** Initiating **B.** Planning **C.** Program setup **D.** Pre-program setup **11.** You are at a stage to initiate a program for your company. The program Initiating process group includes: **A.** Initiate Program, Authorize Projects, and Initiate Team **B.** Initiate Program, Authorize Projects, and Develop Program Charter **C.** Initiate Program, Authorize Program, and Initiate Team **D.** Initiate Program, Scope Definition, and Initiate Team Assessment Test **xxxiii** **12.** You are at a stage to initiate a program for your company. Your manager, Woody Guthrie, walks into your cubicle saying, "You need to work on the business case before performing this process." What process is Mr. Guthrie is referring to? **A.** Authorize Projects **B.** Develop Program Charter **C.** Initiate Team **D.** Initiate Program **13.** All of the following are output items of the Initiate Program process except: **A.** Program charter **B.** Detailed program scope statement **C.** Project selection criteria **D.** Benefits realization plan **14.** You need to perform a process to determine the program reporting requirements for the projects. Which process is it? **A.** Authorize Projects **B.** Authorize Programs **C.** Initiate Program **D.** Initiate Projects **15.** You are the program manager of a program called The Blue Sky. The program sponsor of The Blue Sky has asked for the program team directory. Which process do you need to perform to generate this document? **A.** Authorize Projects **B.** Initiate Team **C.** Initiate Program **D.** Initiate Projects **16.** The tools and techniques that are common to most of the program management processes include all of the following except: **A.** Policies and procedures **B.** Delphi **C.** Meetings **D.** Expert judgment **xxxiv** Assessment Test **17.** You are making a list of tools and techniques that you need to perform the Initiate Program process. The list should include: **A.** Benefits analysis, expert judgment, and project selection methods **B.** Benefits analysis, expert judgment, and benefits realization plan **C.** Benefits analysis, expert judgment, and Ishikawa diagram **D.** Benefits analysis, expert judgment, and project selection criteria **18.** Phase two of a program life cycle is called: **A.** Initiating **B.** Planning **C.** Program setup **D.** Pre-program setup **19.** The program Planning processes that belong to Integration Management include: **A.** Develop Program Management Plan, Resource Planning, and Transition Planning **B.** Develop Program Management Plan, Resource Planning, and Quality Planning **C.** Develop Program Management Plan, Plan Program Contracting, and Transition Planning **D.** Develop Program Management Plan, Resource Planning, and Integrated Change Control **20.** Transition Planning belongs to which of the following knowledge areas? **A.** Integration Management **B.** Human Resource Management **C.** Procurement Management **D.** Communication Management **21.** The program Planning processes that belong to Scope Management include: **A.** Scope Definition and Scope Control **B.** Scope Definition and Create Program Work Breakdown Structure (PWBS) **C.** Scope Definition and Schedule Development **D.** Create Program Work Breakdown Structure (PWBS), and Plan Scope **22.** Your program is in the planning stage. You want to determine the resource requirements for the program. What process will you perform? **A.** Activity Resource Estimating **B.** Resource Planning **C.** Create PWBS **D.** Resource Management Assessment Test **xxxv** **23.** All of the following are input items to the Scope Definition process except: **A.** Program charter **B.** Preliminary program scope statement **C.** Benefits realization plan **D.** Program scope statement **24.** You want to develop a scope management plan for your program. Which process do you need to perform? **A.** Scope Planning **B.** Develop Scope Management plan **C.** Scope Definition **D.** Create Program Work Breakdown Structure **25.** The Scope Definition process generates: **A.** Program work breakdown structure (PWBS) **B.** Scope management plan **C.** Preliminary program scope statement **D.** Benefits realization plan **26.** The components at the lowest level of a program WBS hierarchy are called: **A.** Program packages **B.** Work packages **C.** Schedule activity **D.** Program deliverables **27.** You are performing the Interface Planning process for your program. Which of the following is not a tool or technique that can be used for this process? **A.** Organizational theory **B.** Human resource practices **C.** Pareto diagram **D.** Stakeholder analysis **28.** A resource histogram is a tool used in which of the following processes? **A.** Resource Planning **B.** Resource Optimization **C.** Interface Planning **D.** Develop Program Management Plan **xxxvi** Assessment Test **29.** You are going to perform each of the following processes for the first time for your program. Which of these processes will you perform before performing any other one of these processes? **A.** Schedule Development **B.** Transition Planning **C.** Create PWBS **D.** Scope Definition **30.** The schedule management plan is an output of which process? **A.** Schedule Planning **B.** Schedule Definition **C.** Schedule Development **D.** Program Planning **31.** Walking in the hallway, you overheard Dimitry Lennon, the program sponsor of the We Are the World program that is in the planning stage, saying to a program manager, "You need to perform this process to prepare an organizational chart." Which process was Mr. Lennon referring to? **A.** Resource Planning **B.** Human Resource Planning **C.** Schedule Development **D.** Organizational Planning **32.** You are the program manager of the Redwood Forest program, which is at the planning stage. You need to decide whether certain items should be produced in-house or purchased. Which process do you need to perform to make this decision? **A.** Risk Management Planning **B.** Plan Program Contracting **C.** Plan Program Purchases and Acquisitions **D.** Procurement Planning **33.** You have figured out the dependencies among the schedule activities. All these dependencies are of type finish-to-start. Which network diagramming method can you use to display these dependencies? **A.** Arrow diagramming method (ADM) only **B.** Precedence diagramming method (PDM) only **C.** Either the ADM or the PDM **D.** Critical diagramming method (CDM) Assessment Test **xxxvii** **34.** You are in the process of determining the program budget. Which program management process do you need to perform? **A.** Develop Program Budget **B.** Resource Planning **C.** Cost Estimating and Budgeting **D.** Plan Program Purchases and Acquisitions **35.** You are managing a book-publishing program. You have decided to procure the book-cover designs from a digital design company for the next fiscal year. At this stage, you are not sure how many books you will publish in the year. What type of contract will be most suitable to sign with the digital design company? **A.** Time and material (T&M) **B.** Cost plus fee (CPF) **C.** Lump sum **D.** Fixed price **36.** Risks originate from: **A.** Uncertainty **B.** Constraints **C.** Quality requirements **D.** Strategic plan **37.** You are performing the Communication Planning process. All of the following are included in Communication Planning except: **A.** Determine the information needs of the program stakeholders **B.** Determine who needs what information and when **C.** Determine the technology requirements for the communication **D.** Issue a request for information (RFI), a request for proposal (RFP), and a request for quotation (RFQ) **38.** You are preparing to perform the Quality Planning process. Before you can perform this process, you will need: **A.** Program scope statement and product description **B.** Program scope statement and operational definitions **C.** Product description and quality checklists **D.** Program cost of quality and quality metrics **xxxviii** Assessment Test **39.** Quality metrics are: **A.** Input to Quality Planning **B.** Output of Quality Planning **C.** Output to Perform Quality Assurance **D.** Input to Perform Quality Control **40.** A risk response plan for a program is an output of: **A.** Plan Risk Responses **B.** Identify Risks **C.** Risk Management Planning and Analysis **D.** Qualitative Risk Analysis **41.** You need to develop a contract statement of work for your program. Which process will you perform? **A.** Plan Program Purchases and Acquisitions **B.** Plan Program Contracting **C.** Develop Program Management Plan **D.** Develop Statement of Work **42.** The procurement management plan is an input to which process? **A.** Plan Program Purchases and Acquisitions **B.** Plan Program Contracting **C.** Cost Estimating and Budgeting **D.** Human Resource Planning **43.** Phase three of a program life cycle is called: **A.** Initiating **B.** Establish program infrastructure **C.** Program setup **D.** Pre-program setup **44.** Which of the following Executing processes belongs to the Integration Management knowledge area? **A.** Direct and Manage Program Execution **B.** Information Distribution **C.** Develop Program Team **D.** Perform Quality Assurance Assessment Test **xxxix** **45.** Which of the following processes does not belong to the Executing process group? **A.** Information Distribution **B.** Perform Quality Assurance **C.** Acquire Program Team **D.** Cost Estimating and Budgeting **46.** You are preparing to perform the Develop Program Team process. The output that you can expect from this process includes: **A.** Performance assessment and training plan **B.** Updates to training records and staffing management plan **C.** Performance assessment and improvements **D.** Staffing management plan and training records **47.** The Acquire Program Team process belongs to which process group? **A.** Initiating **B.** Executing **C.** Human Resource **D.** Planning **48.** Work results are output of: **A.** Direct and Manage Program Execution **B.** Develop Program Team **C.** Monitor and Control Program Work **D.** Perform Quality Assurance **49.** Contract negotiation is a tool or technique for which process? **A.** Acquire Program Team **B.** Program Contract Administration **C.** Request Seller Responses **D.** Select Sellers **50.** Dave Kohli, a senior program manager, is telling Kris Mohali, a junior program manager, to check out the recognition and reward system before performing this process. Which process is Mr. Kohli most likely referring to? **A.** Acquire Program Team **B.** Develop Program Team **C.** Human Resource Planning **D.** Contract Negotiation **51.** Phase four of a program life cycle is called: **A.** Deliver incremental benefits **B.** Executing **C.** Program setup **D.** Establish program infrastructure **52.** Which of the following Monitoring and Controlling processes belong to the Integration Management knowledge area? **A.** Resource Control, Issue Management and Control, and Monitor and Control Program Work **B.** Resource Control, Issue Management and Control, and Communication Control **C.** Integrated Change Control, Monitor and Control Program Work, and Performance Reporting **D.** Resource Control, Issue Management and Control, and program Contract Administration **53.** Performance Reporting is a program process that belongs to: **A.** The Monitoring and Controlling process group **B.** The Communication process group **C.** The Executing process group **D.** The Integration Management knowledge area **54.** Program Contract Administration is a program process that belongs to: **A.** The Monitoring and Controlling process group **B.** The Procurement process group **C.** The Executing process group **D.** The Integration Management knowledge area **55.** You are preparing to perform the Resource Control process. Which of the following items is not an input to this process? **A.** Program budget **B.** Expenditure reports **C.** Resource management plan **D.** Performance reports **56.** You are managing the execution of a program. You want to make forecasts about the expected progress and performance of the program. Which process should you perform to accomplish this? **A.** Direct and Manage Program Execution **B.** Monitor and Control Program Work **C.** Performance Reporting **D.** Extrapolate Performance **57.** You are preparing to close the program you have been managing. A program is closed in which phase of the program life cycle? **A.** Phase seven **B.** Phase three **C.** Phase five **D.** Phase six **58.** The Closing process group consists of the following processes: **A.** Close Program, Component Closure, and Contract Closure **B.** Close Program, Administrative Closure, and Contract Closure **C.** Contract Closure, Component Closure, and Transition Benefits **D.** Close Program, Close Projects, and Contract Closure **59.** You are performing the Close Program process. The outputs of this process include: **A.** Certificate of program completion and project archives **B.** Closure report and contract completion certificate **C.** Final performance review report and program archives **D.** Lessons learned and contract termination documents **60.** Lessons learned are an: **A.** Output of the Contract Closure process **B.** Output of the Component Closure process **C.** Output of the Final Performance Review process **D.** Input to and output of the Close Program process --------------------------------------------------------------------------------------------------------------------------------------------------