4-NURSING-MANAGEMENT-1.pdf

NCM 119 LEC Nursing Leadership and Management NURSING MANAGEMENT NURSING MANAGEMENT o A negotiator - ranges from negotiation of an argument to o It is the process of working throu...

NCM 119 LEC Nursing Leadership and Management NURSING MANAGEMENT NURSING MANAGEMENT o A negotiator - ranges from negotiation of an argument to o It is the process of working through staff members to be negotiation. able to provide comprehensive care to the client. RESOURCE ALLOCATOR o That includes planning, organizing, directing and The manager: controlling.NG MANAGEMENT o Allocates the budgets, time and information. LEVELS OF SKILLS MANAGEMENT IN NURSING NURSING SERVICE ADMINISTRATIVE POSITIONS CONCEPTUAL SKILLS o Chief Nurse/Nurse Director/ o A mental ability to view the organization as a whole and o Assistant Chief Nurse understand how the different parts are interdependent. o Supervising Nurse o Head Nurse/Senior Nurse INTERPERSONAL SKILLS o Staff Nurse o An interaction with the intention to understand the o Nursing Assistant patient’s concern, experiences and opinion. MANAGERIAL LEVEL TECHNICAL SKILLS TOP-LEVEL MANAGER o Proficiency in performing an activity in the correct manner The Nursing Directors, Chief Nurses, their assistants. with the correct technique. o Manages and looks at the organization as a whole and LEVELS OF SKILLS MANAGEMENT IN NURSING overall operations. (SUMMER) o Coordinates internal and external influences. KNOWLEDGE FACTORS o Makes decisions with few guidelines or structures. o Ideas, concepts or principle. o Establish objectives. o Represents the organization. ATTITUDE FACTORS o beliefs, feelings, and values. MIDDLE LEVEL MANAGER The Nursing Supervisors ABILITY FACTORS o Coordinates with top and first level. o skills, art, judgment and wisdom. o Consult between lower and top-level managers. o Coordinates activities to the units. BASIC MANAGEMENT ROLES o Directs and implement activity. INTERPERSONAL ROLES Manager shows as a: FIRST LEVEL MANAGER The Head Nurses, Senior Nurses, Charge Nurses, Team Leaders o Symbol (signing of papers/ documents) o Concerned with specific unit's work flow. o Facilitator (hires, trains, encourages, fires, remunerates, o Deals with immediate problems in the unit's daily and judges). operations, with organizational needs, and with personal o Liaison (link to community, suppliers and other needs of employee. organization). o Direct care to the client. LEADERSHIP ROLES o Link with the top and non-managers. The Manager: WHY MANAGERS FAIL TO PLAN EFFECTIVELY? o Directs 1. Lack of knowledge regarding the philosophy, goals and o Involve and approved decision. objectives of the agency. INFORMATION ROLE 2. Lacks understanding regarding the significance of the Present the manager as: planning process. o One who monitors information. 3. Do not know how to manage their time. o Disseminates information from both external and internal 4. Lacks confidence. sources. 5. Fear o Spokesperson or representative of the organization. STEPS IN MANAGEMENT P.O.L.E DECISION ROLES P - lanning The manager is: 0 - rganizing Staffing o An entrepreneur or innovator – involvement with constant L - eading (Directing) addition or deletion of new projects. E - valuating (Controlling o A trouble shooter - attention to problems rising out. 1 Kolayn Joanna Coline D. Montoya