Introduction to Nursing Management PDF

Introduction to Nursing Management Dr. Farida Hassona Professor of Nursing Administration Faculty of Nursing, Zagazig University  Objectives By the end of the lecture, the student will be able to: 1. Identify concepts of administration, management, and leadership 2....

Introduction to Nursing Management Dr. Farida Hassona Professor of Nursing Administration Faculty of Nursing, Zagazig University  Objectives By the end of the lecture, the student will be able to: 1. Identify concepts of administration, management, and leadership 2. Differentiate between administration and management. 3. Differentiate between manager and leader 4. Determine skills needed for effective mangers. 5. Identify management process. 6. Differentiate between efficiency , Efficacy & effectiveness. 7. Explain the management levels.  Definition of Administration ❖Administration: The term administration was derived from the Latin word administer which mean "I serve" or " I minister" with relation to direction. ❖Administration is directing an agency to achieve its objectives Definition of Administration Administration refers to the: Overall determination of policies; setting of major objectives; the identification of general purposes; laying down of broad programs and projects of an organization  Definition of Management Management: is the process / art of getting things done effectively and efficiently, through and with other people. Management: is a process or form of work that involves guidance or direction of a group of people toward organizational goals or objectives. Management: is a process to achieve objectives through utilization of resources as man, materials, and money.  DEFINITION OF LEADERSHIP Leadership is a process used by an individual to influence group members toward the achievement of group goals The relationship between management and administration Administration is more comprehensive and includes such executive activities as setting goals and formulating policies as well as managing personnel and materials Management; provides the means of translating administrative philosophy, aims and plans into reality by using available resources and by controlling group and individual's responsibilities and activities.  The Difference Between Administration And Management Administration Management ► It is a decision-making function ►It is an executing function ►It decides what is to be done and when ►It decides who should do it and how it will be done one should do it ►It is a thinking function ►It is a doing function ►Conceptual and Human Skills ►Technical and Human Skills ►influenced by public opinion, government policies, religious ►influenced by the values, opinions, organizations beliefs of the managers.  The Difference Between Manager And Leader Manager Leader ► Have an assigned position within May not be part of the formal the formal organization organization ►Have a legitimate source of power Often do not have delegated due to the delegated authority that authority but obtain power through accompanies their position other means, such as influence. ►Are expected to carry out specific Have a wider variety of roles than functions, duties, and responsibilities managers ►Direct willing and unwilling Direct willing subordinates only subordinates What are the skills needed for effective mangers: 1- Conceptual skills: A manger's mental ability to coordinate all of the organization's interests & activities. 2- Interpersonal skills: A manger's ability to works with, understands, and motivates others both individually and in a group. 3- Technical skills: A manger's ability to use the tools, procedures & techniques of a specialized field. 4- Political skills: A manger's ability to build a power base to establish the right connection.  Management process ❖The word process is the series of interrelated and interdependent steps to achieve certain objectives. ❖Why Management is considered as a process ??? because the work of attaining objectives through others is a series of interrelated activities (elements) and these activities is a process by itself are essential to organizational success and are referred to as a management functions. Management process  Management process 1) Planning: Is the process of deciding in advance what to do, who is to do it & how, when & where it is to be done. It is a function required of all managers so that personal & organizational needs and objectives can be met. 2) Organizing: Organizing is the process of identifying the work and classifying activities, assignment of responsibilities and delegate authority 3) Staffing: includes recruiting of new staff, interviewing of potentially new staff, hiring of new staff, orienting of new staff, scheduling of staff, staff development, and employee socialization  Management process 4) Directing: Is the process by which nursing personnel are inspired and motivated to accomplish work. Directing is the process of applying the management plans to accomplish nursing objectives. 5) Controlling: This last step in the management process involves setting up mechanisms for ongoing evaluation. Controlling is obtaining feedback of results in order to compare results with plans and corrective actions in plans can be made accordingly.  Management levels (position): 1. Top level managers management: Top –level management responsible for strategic planning, create the organization's goals, overall strategy & operating polices. They also prepare overall budget for the organization and officially represent the organization to the external environment. Top –level managers constituted by Director of Nursing Services, chairman, head of organization(e.g. Director of Nursing  Management levels (position): 2. Middle-level managers coordinate the efforts of lower levels, they act as the channel between low and top-managers, more involved with day-to-day operations, develop objectives and policies based on aims of the organization, formulate departmental budget, and assess adequate utilization of resources. Middle-level management constituted by Department Heads, Head Nurses, Unit Managers  Management levels (position): Low-level management/ operational management (supervisory/ operative/ first- line): - low-level management responsible for patient care management at the unit level and deal with immediate problems encountered in the day-to-day operations of the unit. Translate plan into action, assign work to subordinates, supervise, and ensure quality service low-level management constituted by Primary Care Nurse, Team Leader, and Charge Nurse.  QUIZ Who should take the responsibility to resolve the patient’s complain? A. General manager B. The cashier C. Head of department D. Operations manager Answer: D  Difference between Effectiveness, Efficiency, and efficacy ❖Effectiveness means doing the right task. ❖Efficiency means doing the task correctly and refers to the relationship between input and output. Accordingly, you increase efficiency when you get the same output with fewer resources so, efficiency refers to doing something in the most economical way, with the least waste of time and effort.  Difference between Effectiveness, Efficiency, and efficacy Efficacy The extent to which a specific intervention, procedure, or service produces a desired result under ideal conditions.” ik