Concept of Supervision PDF

Summary

This document describes the concept of supervision, its process, basic tenets, and objectives. It emphasizes communication, collaboration, and performance improvement within an organization.

Full Transcript

Concept of Supervision  Supervision is as an act of a person overseeing the work of the personnel working under him or her. This overseeing means directing, investigating, guiding, helping, and advising the subordinates in their performance with the purpos...

Concept of Supervision  Supervision is as an act of a person overseeing the work of the personnel working under him or her. This overseeing means directing, investigating, guiding, helping, and advising the subordinates in their performance with the purpose of achieving the established objectives.  Supervision is a systematic, ongoing process for increasing the efficiency of personnel by developing their knowledge, perfecting their skills, improving their attitudes towards their work, and increasing their motivation  Therefore, it is an extension of training that provides constant observation, monitoring, evaluation, and guidance to workers, with the aim of enabling them to perform their activities effectively and efficiently while maintaining the required standards. Basic Tenets of a Good Supportive Supervisory Process  Supervision is carried out in direct contact with the office personnel.  It is a two-way communication between supervisors and those being supervised.  Supervisors are always accountable for the performance of the subordinates under their span of control.  It should not be a faultfinding exercise but a collaborative effort to identify problems and find solutions. Supervisors are to help the workers improve, develop and reinforce knowledge and skills according to their individual learning needs. Objectives of Supervision  To ensure equitable provision of high-quality services to all sections of society.  To build capacity of the staff to implement program procedures correctly.  To increase the involvement and commitment of staff at different levels, and to help staff develop their highest potential.  To plan services cooperatively and to develop coordination to avoid overlapping.  To develop standards of service and methods of evaluation of personnel and services.  To assist in problem solving of the matters concerning personnel, administrative and operational services.  To provide timely and actionable feedback.  To assess human resources and their training needs.  To ensure logistic management as per guidelines.  To ensure accurate and valid data recording and reporting and other recording systems.  To interpret policies, objectives and needs of the organization and to suggest ways and means to improve them.

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