01 HM B - SCM Introduction.pdf

SUPPLY CHAIN MANAGEMENT IN THE HOSPITALITY INDUSTRY by Pepin Ordoña Supply Chain Management Course Objectives Know the different purchasing activities, receiving function, storage, inventory function in the various food and beverage product information, hosp...

SUPPLY CHAIN MANAGEMENT IN THE HOSPITALITY INDUSTRY by Pepin Ordoña Supply Chain Management Course Objectives Know the different purchasing activities, receiving function, storage, inventory function in the various food and beverage product information, hospitality information and tourism information. Demonstrate the skills in buying effectively the various products and its related activities that is faced by the hospitality staff on the day-to-day operation. Gain appreciation of supply chain best practice and look at the relationship between supply chain management, technology and strategy in a hospitality, food and tourism context as a whole. Supply Chain Management Introduction to Supply Chain Management Supply Chain Management Learning Objectives Understand the fundamentals of supply chain management (SCM) within the hospitality industry. Identify the unique challenges and opportunities in hospitality SCM. Explore how effective SCM can enhance guest experience and operational efficiency. Supply Chain Management What is Supply Chain Management (SCM)? Definition: SCM involves coordinating and managing the flow of goods, services, and information from suppliers to the final customer. Key Components: ⚬ Procurement ⚬ Inventory management ⚬ Logistics and distribution ⚬ Supplier relationship management Importance in Hospitality: Ensures seamless service delivery, cost efficiency, and guest satisfaction. Supply Chain Management SCM in the Hospitality Industry Unique Aspects: ⚬ Perishable goods (e.g., food and beverages) ⚬ High service quality expectations ⚬ Fluctuating demand (seasonal peaks, events) Key Players: ⚬ Hotels and resorts ⚬ Restaurants and catering services ⚬ Event management companies Supply Chain Management Challenges in Hospitality SCM Demand Variability: ⚬ Seasonal demand fluctuations ⚬ Event-driven peaks (e.g., conferences, weddings) Supplier Management: ⚬ Sourcing quality and sustainable products ⚬ Managing multiple suppliers for various services Logistics: ⚬ Just-in-time delivery for perishable goods ⚬ Efficient storage and inventory management Supply Chain Management Strategies for Effective SCM in Hospitality Demand Forecasting: ⚬ Using historical data and market trends ⚬ Adjusting procurement based on occupancy rates Supplier Collaboration: ⚬ Building strong relationships with reliable suppliers ⚬ Ensuring transparency and communication Technology Integration: ⚬ Using ERP systems for inventory and procurement management ⚬ Implementing RFID for tracking and logistics Supply Chain Management The Role of Sustainability in Hospitality SCM Importance: ⚬ Reducing carbon footprint and waste. ⚬ Enhancing brand reputation and guest loyalty. Sustainable Practices: ⚬ Sourcing eco-friendly products and local ingredients. ⚬ Reducing food waste through efficient supply chain practices. Supply Chain Management Future Trends in Hospitality SCM Technology Advancements: ⚬ AI and machine learning for demand forecasting. ⚬ Blockchain for traceability and transparency. Sustainability Focus: ⚬ Increasing demand for green supply chains. ⚬ Circular supply chain models (e.g., reusable packaging). Globalization: ⚬ Managing global suppliers and logistics networks. ⚬ Navigating international regulations and trade policies. Supply Chain Management SUMMARY Recap: Importance of SCM in enhancing operational efficiency and guest satisfaction in the hospitality industry. Key Takeaway: Effective SCM practices are critical to overcoming challenges in the hospitality sector and leveraging opportunities for growth and sustainability. THANK YOU