People-Centred Care - PDF

WHO: What is people-centred care? https://www.youtube.com/watch?v=pj-AvTOdk2Q&feature=emb_logo [Music] Around the world people are living longer but often with multiple diseases and conditions that require care over many years And unfortunately too many people are not informed or consulted in the...

WHO: What is people-centred care? https://www.youtube.com/watch?v=pj-AvTOdk2Q&feature=emb_logo [Music] Around the world people are living longer but often with multiple diseases and conditions that require care over many years And unfortunately too many people are not informed or consulted in the care they receive. In some countries only 1 in 3 people have the risks of their treatments explained to them. One in five people have at least one and necessary tests. And up to 40% of our spending is wasted due to inefficiency. Health care should not be like this. Remember people live with their condition 24/7 not only when they seek care That's why people centered care is so important. People centered care means ensuring the health services are tailored to people need and are provided in partnership with them rather than simply given to them. It means care where people families and communities are respected, informed, engaged, supported, and treated with dignity and compassion. People centered care can have lasting benefits. It improves the trust experience and outcomes people have from care. The confidence and job satisfaction of health professionals And the quality and efficiency of health care systems. People centered care can increase access to health services and reduce unnecessary use of services. Ultimately it means people get the right care at the right time and in the right place. But too often this type of care is not standard practice. Implementing people centered care requires fundamental changes in our approach to health care. It means rethinking how health services are organized managed and delivered. It means shifting away from asking what is the matter with you – to what matters to you. Around the world the World Health Organization is working with countries to design health systems that put people and their needs at the center of care. Because that's the health care that everyone deserves.