Supplement Demands Quiz and Answer Key PDF
Document Details
Uploaded by FLF
Tags
Summary
This document contains a quiz and answer key on supplement demands. It covers topics such as the purpose of supplement demands, when to use them, and how to write a demand letter. It's intended for those in the insurance industry or legal profession.
Full Transcript
Training: Supplement Demands Quiz and Answer Key 1. **What is the primary purpose of a Supplement Demand?** a. To dispute liability with the adjuster b. To provide pending or additional information unavailable at the time of the preceding demand c. To replace the origina...
Training: Supplement Demands Quiz and Answer Key 1. **What is the primary purpose of a Supplement Demand?** a. To dispute liability with the adjuster b. To provide pending or additional information unavailable at the time of the preceding demand c. To replace the original demand entirely d. To request policy limits verification 2. **When should a Supplement Demand be furnished?** e. After receiving a settlement offer f. After the preceding demand has expired and no updates are available g. Before the previous demand's expiration h. Only when requested by the insurance adjuster 3. **When is it appropriate to send a Counter Demand instead of a Supplement Demand?** i. When the prior demand is still active j. When the previous demand has expired, or an offer has been sent k. When no additional documents are ready for submission l. Whenever requested by the case manager, regardless of whether the prior demand has already expired 4. **What is one of the key benefits of a Supplement Demand?** m. It eliminates the need for a Counter Demand n. It allows adjusters to reduce their settlement offers o. It fortifies case value by providing new or additional evidence p. It nullifies any prior demands made on the case 5. **A \_\_\_\_\_\_\_\_\_\_ Demand is required when the prior demand has expired or an offer or rejection has been made.** q. Supplement r. Counter s. UM/UIM t. Specials 6. **Supplement Demands are typically more complex than Counter Demands** u. True v. False 7. **A Supplement Demand can include updates on non-medical information, such as Employment or Loss of Consortium** w. True x. False 8. **If new medical treatment records arrive but the prior demand has expired, you can still send a Supplement Demand** y. True z. False 9. **The expiration for a Supplement Demand generally mirrors the expiration date of the preceding demand** a. True b. False 10. **Generally, Supplement Demands should always include a List of Exhibits** c. True d. False Quiz: Joint Demand Letter 1\. What is the primary purpose of the Statement of the Facts section in a demand letter? A. To outline the legal arguments for liability. B. To summarize the accident, highlighting the incident details and parties involved. C. To list the medical treatments received by the client. D. To provide a breakdown of the client's financial losses. Answer: B. To summarize the accident, highlighting the incident details and parties involved. 2\. In the Liability section of a demand letter, which of the following is essential? A. A detailed medical history of the client. B. A legal analysis showing how the defendant's actions caused the accident. C. A table of all medical expenses incurred. D. A narrative of the client's emotional distress. Answer: B. A legal analysis showing how the defendant's actions caused the accident. 3\. The Injuries and Medical Treatment section of a demand letter should: A. Focus solely on the most recent medical visits. B. Highlight all injuries and the treatments necessary for recovery. C. Provide legal arguments about liability. D. Include a personal opinion about the case outcome. Answer: B. Highlight all injuries and the treatments necessary for recovery. 4\. Which of the following is NOT a basic component of the Injuries and Medical section? A. A chronological summary of treatments. B. Medical records and billing summaries. C. Opinions on the medical provider's competence. D. Details about ongoing care or future treatment needs. Answer: C. Opinions on the medical provider's competence. 5\. How should the Pain and Suffering section of a demand letter be presented? A. By listing the client's complaints without evidence. B. By providing subjective claims about the client's emotional state. C. By detailing how the injuries have affected the client's daily life, supported by evidence. D. By comparing the client's suffering to similar cases. Answer: C. By detailing how the injuries have affected the client's daily life, supported by evidence. 6\. The purpose of the Medical Expenses Table is to: A. Provide a visual breakdown of all medical costs incurred by the client. B. Summarize the client's treatment history. C. Highlight the most expensive medical procedures. D. Avoid including detailed financial records. Answer: A. Provide a visual breakdown of all medical costs incurred by the client. 7\. In the Statement of the Facts, what is the most critical detail to include? A. The client's financial hardships unrelated to the accident. B. A concise, factual summary of the events leading to the accident. C. Speculation about the defendant's intentions. D. The client's legal opinion about the case. Answer: B. A concise, factual summary of the events leading to the accident. 8\. What information is typically included in the Medical Expenses Table? A. Only costs covered by insurance. B. A complete list of treatments, providers, and associated costs. C. A narrative of the client's pain levels during treatment. D. Future treatment needs without current expense estimates. Answer: B. A complete list of treatments, providers, and associated costs. 9\. In the Pain and Suffering section, evidence to support claims may include: A. Police reports describing the accident. B. Testimonies from friends or family about the client's struggles. C. A table of all medical expenses. D. Legal precedents for similar cases. Answer: B. Testimonies from friends or family about the client's struggles. 10\. What is the importance of including future medical treatment needs in the Injuries and Medical section? A. It provides speculative reasons for higher compensation. B. It emphasizes ongoing financial burdens and justifies the demand amount. C. It shifts the focus away from liability. D. It eliminates the need for a medical expenses table. Answer: B. It emphasizes ongoing financial burdens and justifies the demand amount.