Set-4-18 PDF - Salesforce Questions

69. Cloud Kicks wants to plan out the strategy for an upcoming discovery phase. Which practice should be considered? A. Understand the problem before moving to solutions. B. Write up user stories for the potential solutions. C. Assess personal knowledge and assumptions on what end users want. 7...

69. Cloud Kicks wants to plan out the strategy for an upcoming discovery phase. Which practice should be considered? A. Understand the problem before moving to solutions. B. Write up user stories for the potential solutions. C. Assess personal knowledge and assumptions on what end users want. 70. A UX Designer is planning out the Cloud Kicks' website redesign using Experience Cloud and will help guide discovery. Which output of the discovery process should be prepared? A. Journey Maps B. User Stories C. Interactive Prototypes 71. Financial advisors should be able to access a customer's record in Sales Cloud and see all potential business opportunities related to each individual customer. The bank does not have any corporate or business customers at this time. How should a UX Designer suggest the bank represent its customers within its Salesforce instance? A. Case Object B. Lead Object c. Account Object 72. A UX Designer determines that the usability of their company's Salesforce org could be improved if there was a tight relationship between the objects Container and Container Bids. For example, Container Bids should be deleted automatically whenever its associated Container is deleted. Which type of relationship should be used to optimize the link between Container and Container Bids? A. Master- Detail B. Hierarchical Lookup C. Many-to-one Lookup 73. A branding and marketing team wants to customize the theme in the external customer support site to match the style guide requirements.