Set-4-10 PDF

36 of 60. Cloud Kicks plans to release a new Salesforce product to its employees, who all have different backgrounds and experience levels within Salesforce. Which onboarding design best practice would best support the product release? A. Provide written help documentation as the single source of tr...

36 of 60. Cloud Kicks plans to release a new Salesforce product to its employees, who all have different backgrounds and experience levels within Salesforce. Which onboarding design best practice would best support the product release? A. Provide written help documentation as the single source of truth for learning about new features. B. Identify the message, audience, and purpose for content. C. Create pop-ups to give users a full visualization of a product. 37 of 60. The UX team at Cloud Kicks is examining the user interface of the company's customer- facing portal that runs on Experience Cloud. They want to determine the portal's compliance with recognized standard usability principles. How should this be accomplished? A. Intuitive Review B. Heuristic Evaluation C. User Testing 38 of 60. A UX Designer needs to declutter the Highlights panel for a custom object's Lightning page. The team that uses this object explained there are too many action buttons; only specific actions are used for each status of the record. Which Lightning Record Page feature should be used to solve this problem? A. Audiences B. Dynamic Forms C. Dynamic Actions 39 of 60. A UX Designer wants to inform user stories based on user value and development effort. Which method should be used? A. Card Sorting B. Prioritization Matrix C. Customer Journey Map