Module 8 - ChatGBT.pdf

Based on the PowerPoint titled "1860 Module 8: Communication and Stakeholders," here are 50 multiple-choice questions at an intermediate level: 1. What percentage of a project manager's time is typically spent communicating? - A) 50% - B) 60% - C) 75% - D) 90% Correct Answer: D 2. Which of the fo...

Based on the PowerPoint titled "1860 Module 8: Communication and Stakeholders," here are 50 multiple-choice questions at an intermediate level: 1. What percentage of a project manager's time is typically spent communicating? - A) 50% - B) 60% - C) 75% - D) 90% Correct Answer: D 2. Which of the following is a key benefit of effective communication in project management? - A) Increased resource allocation - B) Improved project success rates - C) Reduced stakeholder involvement - D) Decreased project documentation Correct Answer: B 3. Which communication method involves a multidirectional exchange of information in real-time? - A) Push communication - B) Interactive communication - C) Pull communication - D) One-way communication Correct Answer: B 4. What is the purpose of a communication management plan? - A) To allocate project resources - B) To define the methods and frequency of stakeholder communication - C) To manage project risks - D) To establish project milestones Correct Answer: B 5. Which type of communication is best for sending status reports to a large audience? - A) Interactive communication - B) Pull communication - C) Push communication - D) Verbal communication Correct Answer: B 6. What is an example of push communication? - A) Meetings - B) Emails - C) Video conferencing - D) Workshops Correct Answer: B 7. In the context of communication, what does "noise" refer to? - A) Unrelated background music - B) Factors that interfere with the transmission of a message - C) The use of technical jargon - D) Loud verbal discussions Correct Answer: B 8. Which of the following is a key element of non-verbal communication? - A) Tone of voice - B) Project scope - C) Budget estimation - D) Project timeline Correct Answer: A 9. How much of communication is estimated to be through body language? - A) 7% - B) 35% - C) 58% - D) 90% Correct Answer: C 10. Which communication method is best for ensuring all stakeholders have access to large volumes of information? - A) Interactive communication - B) Push communication - C) Pull communication - D) Instant messaging Correct Answer: C 11. What does the term "communication channel" refer to in project management? - A) The number of people in the project team - B) The frequency of stakeholder updates - C) The pathway used to deliver a message between stakeholders - D) The software used for managing communication Correct Answer: C 12. How is the number of communication channels calculated in a project? - A) N × (N - 1) - B) N + (N - 1) - C) N × (N - 1) / 2 - D) N × N / 2 Correct Answer: C 13. What is the best communication method to use for obtaining confirmation on receipt of information? - A) Email - B) Video recording - C) Face-to-face meeting - D) Telephone call Correct Answer: D 14. What is an example of interactive communication? - A) Sending an email - B) Conducting a face-to-face meeting - C) Posting on social media - D) Recording a video Correct Answer: B 15. What is the key purpose of stakeholder identification? - A) To develop a risk management plan - B) To determine who will be impacted by the project or can influence its success - C) To assign tasks to project team members - D) To finalize project schedules Correct Answer: B 16. In stakeholder analysis, what does a power/interest grid help determine? - A) Project costs - B) Stakeholder authority and interest levels - C) Communication requirements - D) Team member roles Correct Answer: B 17. Which of the following is true about formal communication in project management? - A) It includes casual conversations with stakeholders - B) It is always verbal - C) It is usually documented, such as through reports or contracts - D) It is used only during project initiation Correct Answer: C 18. What is the purpose of a stakeholder register? - A) To list project tasks - B) To document stakeholder contact details, roles, and influence - C) To track project risks - D) To allocate the project budget Correct Answer: B 19. Which stakeholder engagement approach should be used for stakeholders with high power and high interest? - A) Keep satisfied - B) Monitor - C) Manage closely - D) Keep informed Correct Answer: C 20. Which type of meeting is typically used in Agile projects to ensure effective team communication? - A) Quarterly meetings - B) Daily stand-up meetings - C) Status review meetings - D) Risk assessment meetings Correct Answer: B 21. What is a key characteristic of an effective meeting? - A) It has an undefined agenda - B) It includes every stakeholder regardless of relevance - C) It has a clear purpose and expected outcome - D) It is conducted without visual aids Correct Answer: C 22. In Tuckman’s stages of team development, which stage is characterized by high productivity? - A) Forming - B) Storming - C) Norming - D) Performing Correct Answer: D 23. Which theory explains that some people are motivated by the need for achievement, affiliation, or power? - A) Herzberg's Motivation-Hygiene Theory - B) Maslow's Hierarchy of Needs - C) McClelland’s Acquired-Needs Theory - D) McGregor’s Theory X and Theory Y Correct Answer: C 24. Which of the following best describes "active listening"? - A) Waiting for your turn to speak - B) Ignoring distractions - C) Fully concentrating, understanding, and responding to the speaker - D) Taking notes without interacting Correct Answer: C 25. What does the term "stakeholder engagement" mean in project management? - A) Tracking stakeholder performance - B) Managing communication with stakeholders to ensure positive involvement in the project - C) Determining project costs - D) Defining project scope Correct Answer: B 26. What is the role of cultural awareness in stakeholder engagement? - A) To limit communication with stakeholders - B) To ensure a homogeneous project team - C) To respect and adapt to cultural differences among stakeholders - D) To reduce stakeholder meetings Correct Answer: C 27. Which type of communication is typically the most effective for building team rapport? - A) Face-to-face meetings - B) Emails - C) Reports - D) Social media Correct Answer: A 28. Which leadership style focuses on putting team members' needs first and helping them develop? - A) Transformational leadership - B) Servant leadership - C) Transactional leadership - D) Laissez-faire leadership Correct Answer: B 29. In Maslow’s Hierarchy of Needs, which level represents the need for personal achievement and recognition? - A) Physiological - B) Safety and security - C) Social - D) Esteem Correct Answer: D 30. Which type of stakeholder should be "kept satisfied" according to the power/interest grid? - A) High power, low interest - B) Low power, high interest - C) High power, high interest - D) Low power, low interest Correct Answer: A 31. What is the key difference between push and pull communication? - A) Push is informal, while pull is formal - B) Push sends information to specific recipients, while pull allows stakeholders to access information on demand - C) Push uses written reports, while pull uses verbal communication - D) Push is used only for internal stakeholders, while pull is for external stakeholders Correct Answer: B 32. Which motivational theory suggests that hygiene factors can prevent dissatisfaction but do not motivate? - A) Maslow’s Hierarchy of Needs - B) Herzberg’s Motivation-Hygiene Theory - C) McClelland’s Acquired-Needs Theory - D) McGregor’s Theory X and Theory Y Correct Answer: B 33. What is the primary purpose of stakeholder analysis? - A) To estimate project costs - B) To determine the information needs of each stakeholder - C) To allocate project resources - D) To determine project deliverables Correct Answer: B 34. Which of the following best describes a communication management plan? - A) A list of project deliverables - B) A document that outlines how project communications will be planned, executed, and monitored - C) A risk assessment tool - D) A budget allocation report Correct Answer: B 35. Which communication method is best for conveying critical information that should not be forwarded? - A) Social media - B) Hard copy letters - C) Emails - D) Video conferencing Correct Answer: B 36. Which communication model element refers to factors that can distort or prevent message transmission? - A) Source - B) Encoder - C) Decoder - D) Noise Correct Answer: D 37. What is the role of feedback in the communication model? - A) To distort the message - B) To indicate whether the message has been understood - C) To change the communication method - D) To add additional noise Correct Answer: B 38. Which leadership style allows team members to make most of the decisions while providing minimal direction? - A) Transformational - B) Transactional - C) Laissez-faire - D) Servant Correct Answer: C 39. Which of the following is considered an informal communication method in project management? - A) Status reports - B) Contracts - C) Conversations during coffee breaks - D) Project charter Correct Answer: C 40. In the power/interest grid, what should be done with stakeholders with low power and high interest? - A) Keep informed - B) Manage closely - C) Keep satisfied - D) Monitor only Correct Answer: A 41. Which personality screen filters the interpretation of messages based on personal experiences and beliefs? - A) Encoder - B) Noise - C) Personality screen - D) Channel Correct Answer: C 42. Which type of conflict management approach involves seeking a win-win solution? - A) Avoiding - B) Forcing - C) Compromising - D) Collaborating Correct Answer: D 43. What is a primary advantage of virtual meetings for dispersed teams? - A) Real-time exchange of information despite geographical barriers - B) Lack of body language - C) Reduced communication opportunities - D) Need for more complex technology Correct Answer: A 44. What is the focus of stakeholder engagement during the project? - A) Tracking budget costs - B) Managing relationships to ensure proactive involvement and support - C) Reducing scope changes - D) Estimating project duration Correct Answer: B 45. Which type of leadership power is based on the ability to provide rewards? - A) Legitimate power - B) Coercive power - C) Expert power - D) Reward power Correct Answer: D 46. Which tool categorizes people on four behavioral profiles based on responsiveness and assertiveness? - A) Myers-Briggs Type Indicator (MBTI) - B) Power/Interest grid - C) Wilson Learning’s Social Styles - D) Communication matrix Correct Answer: C 47. Which of the following is NOT one of Stephen Covey's 7 Habits of Highly Effective People? - A) Be proactive - B) Begin with the end in mind - C) Maximize productivity at any cost - D) Seek first to understand, then to be understood Correct Answer: C 48. Which communication method is best for ensuring quick responses to simple questions? - A) Face-to-face meetings - B) Emails - C) Instant messaging - D) Video recordings Correct Answer: C 49. Which type of power is derived from the credibility and admiration others have for an individual? - A) Expert power - B) Reward power - C) Charismatic power - D) Coercive power Correct Answer: C 50. In which Tuckman stage do team members experience conflict and challenge leadership? - A) Forming - B) Storming - C) Norming - D) Performing Correct Answer: B