Module 1.3 - Stress & Time Management PDF
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Summary
This module covers stress management and time management techniques. It discusses different types of stress, common stressors in hospitality and tourism, and stress management techniques. Time management concepts like prioritization and time blocking are also presented.
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STRESS MANAGEMENT & TIME MANAGEMENT Enhancing Well-being and Productivity Module 1.3 2 Professional Development 3 Professional Development 4 STRESS A state of worry or me...
STRESS MANAGEMENT & TIME MANAGEMENT Enhancing Well-being and Productivity Module 1.3 2 Professional Development 3 Professional Development 4 STRESS A state of worry or mental tension caused by a difficult situation. (World Health Organization) Professional Development 5 Types of Stress Professional Development Positive stress that motivates Eustress and energizes. Negative stress that can lead Distress to physical and mental problems 6 COMMON STRESSORS IN HOSPITALITY AND TOURISM INDUSTRY Long working hours Professional Development 1 2 Shift work 3 Dealing with difficult or demanding customers 4 Managing staff shortages 5 Balancing work and personal life 7 STRESS MANAGEMENT TECHNIQUES Physical Technique Mental Technique Exercise Time Management Healthy Diet Setting realistic goals Sufficient Sleep Positive thinking Relaxation Techniques Seeking support (deep breathing, (colleagues, friends, meditation, yoga) family) Professional Development 8 STRESS MANAGEMENT TECHNIQUES Emotional Technique Mindfulness Humor Hobby engagement Professional Development 9 TIME MANAGEMENT The practice of using the time that you have in a useful and effective way. (Cambridge Dictionary) Professional Development 10 PRIORITIZATION TECHNIQUES: “ABCDE Method” A - Very Important B - Important Step 1: Compilation Step 2: Categorization C - Nice to Do Step 3: Task Execution D - Delegate Step 4: Regular Review E - Eliminate Professional Development 11 PRIORITIZATION TECHNIQUES: Professional Development PRIORITIZATION TECHNIQUES: 12 “TIME BLOCKING” Professional Development 13 TIME MANAGEMENT TOOLS Professional Development Calendars Planners Time-tracking Apps Sticky Notes Whiteboards Note-taking Apps 14 OVERCOME TIME MANAGEMENT CHALLENGES 1. Identify and address time wasters 2. Prioritize effectively 3. Set realistic goals (S.M.A.R.T.) 4. Develop time management habits 5. Manage stress overload 6. Utilize technology Professional Development
