Passenger Amenities, Stations and Yards PDF

PASSENGER AMENITIES, STATIONS AND YARDS CHAPTER IV 403 MINIMUM ESSENTIAL AMENITIES PASSENGER AMENITIES, STATIONS The Minimum Essential Amenities AND YARDS required in e...

PASSENGER AMENITIES, STATIONS AND YARDS CHAPTER IV 403 MINIMUM ESSENTIAL AMENITIES PASSENGER AMENITIES, STATIONS The Minimum Essential Amenities AND YARDS required in each category of station shall be as per Annexure 4.2. Scale of Minimum Essential Amenities is prescribed in Annexure 401 GENERAL - 4.3. Availability of these amenities at the prescribed scale will have to be ensured. As stations and their environs are the first point of contact between Railways and 404 RECOMMENDED LEVEL OF their customers, special importance is AMENITIES: required to be given to the facilities provided to passengers in regard to their adequacy, Once the essential amenities as quality and maintenance. prescribed in Annexure 4.2 and 4.3 are available at a station to the prescribed levels, While planning for provision/ further augmentation of these amenities can augmentation of stations, due consideration be made to higher recommended norms. needs to be given to the importance of the These norms are recommendatory and efforts station from point of view of passenger traffic. shall be made to provide the amenities as per the norms given in Annexure 4.4. 402 CATEGORISATION OF STATIONS 405 DESIRABLE AMENTIES (a) Annual Passenger earnings:- This is an important parameter for deciding upon the (a) Desirable amenities are those which category of a station. It consists of earnings are considered desirable to further improve from both reserved and unreserved customer satisfaction and interface process passengers. at the station. The quantum of these amenities would depend upon the category of the station. (b) Stations have been categorised in six A comprehensive list of the Desirable categories, A,B,C,D,E & F depending upon the Amenities is given in Annexure 4.5. earnings, which is an indicator of the passenger traffic. Criterion for categorisation (b) The provision of Desirable Amenities of stations are as per Annexure 4.1. need not wait for complete provision of Amenities to levels recommended in Clause (c) The categorisation of stations shall 404. The amenities out of the list given in be reviewed every five years starting from Annexure 4.5 should be provided based on 1995-96. the need and relative importance of the station. (d) All suburban stations have been 405 A PASSENGER AMENITIES AT included in Category 'C' in order to accord a MODEL STATIONS higher priority to these stations in view of a large number of passengers using them. The scheme of Model Stations has been introduced w.e.f. June 1999 with a view to 112  PASSENGER AMENITIES, STATIONS AND YARDS upgrade the passenger amenities at selected 409 BOOKING OFFICES stations. The facilities would be provided at Model Stations in accordance with the (a) The Booking Windows may be guidelines laid down by Railway Board from distributed function wise or destination wise time to time, subject to availability of by the Commercial Department. funds.(CS No.7 Dt.27.02.03) 406 ALLOCATION OF EXPENDITURE (b) The Booking Windows should be so located that the circulation at the entrance or Minimum Essential Amenities as exit from the station or the waiting hall is not prescribed in Annexure 4.2 and 4.3 shall affected by the queues in front of the Booking always be provided as a part of the concerned Windows. The length of the queue can be Plan Head at the time of construction of new estimated at the rate of half a meter per stations. Augmentation of any facility person waiting in the queue. thereafter at station shall, however, be charged under Plan Head "Passenger And (c) A standardised layout for the Booking Other User Amenities". Windows may be formulated on the basis of the following design parameters: 407 MAINTENANCE OF PASSENGER AMENTITIES (i) Size of a cubicle : 1.8m x 1.5m Amenities provided at all the stations (ii) Counters : Width 0.6m., Height shall be maintained in good working order at above floor level 1 m all times. Maintenance staff shall carry out repairs needed immediately after receipt of (iii) Ticket Tubes : On both sides of the information from the Station Master/Station counters Manager. (iv) Furniture : Chairs with caned seats, 408 PASSENGER AMENITY revolving type with short back and BOOKLETS facility for seat adjustment Additions/Modification to the Passenger (d) Partitions between Passenger - Amenities available at the stations should be Booking Clerk : Toughened sheet glass or incorporated in the database and Passenger clear acrylic sheet with a hole for inter- Amenities Management System (PAMS) and communication at suitable height above the printed in the form of Passenger Amenity counter top and a suitable gap between the Booklets of each division at the end of the partition and the counter for collection of fare financial year. The details of Passenger and issue of tickets, the partition being Amenities available at stations shall be protected on the passenger side with steel grill. updated and sent every year to Board in floppies and hard copies (sample proforma at (e) The Enquiry and Booking offices Annexure 4.6). should be specially brightened up at all the stations. 113  PASSENGER AMENITIES, STATIONS AND YARDS 410 Waiting Halls b) Width of Platforms : (a) Waiting Halls should not be built i) The width should be determined on detached from the main buildings. At small the basis of the clearance specified stations where some shelter is available for in the Schedule of Dimensions. The the passengers near the Booking Office, the platform widths should be adequate net Waiting Hall area in the form of covered to permit a free unhampered area on the Platforms may be provided. The movement of passengers. above mentioned net area should be worked out after deducting the waiting area in front of ii) The capacity of station platforms in the Booking Windows from the gross Waiting discharging passengers per metre Hall area determined on the basis of Annexure width of un-obstructed passage for 4.4. movement in both directions can be taken as : (b) Waiting Halls are meant for the paid passengers and hence should have entry from Suburban Passengers : 60 per minute. the platform side only. Non-Suburban Passengers : 40 per minute. (c) At suburban stations, extensions of platform shelter in lieu of construction of c) Height of Platforms : The level of Waiting Hall may be done. platform shall be as mentioned as Annexure 4.2 for various categories at the stations. The 411 Platforms heights for various levels of platforms shall be as under: a) Length of Platforms : The length should be adequate to accommodate the longest train received at the station. Level B.G. M.G. High Level 760 mm above Rail level (840mm 405mm above above Rail Level in case of Suburban Rail Level stations and stations in cutting) Medium Level (CS 455 mm above Rail Level 305mm above No.8 Dt.30.04.03) Rail Level Rail Level At Rail level At Rail Level 114  PASSENGER AMENITIES, STATIONS AND YARDS d) Platform Surfaces : 412 Shady Trees on Platforms (i) The platform surfaces should be of a) The planting, protection and upkeep such material that it is dust free in of the trees will be the responsibility of the dry weather and mud free in rains. Engineering Department. Traffic Department At important stations, surface of should associate in watering of plants at main platforms should be paved with wayside stations wherever feasible. Kota stone or interlocking pavers. b) The species and spacing of the trees To keep platform surface smooth should be properly decided. and clean, all trollies plying at the station be provided with rubber tyred c) The trees should be so planted that wheels. they do not obstruct the visibility of signals or infringe Schedule of Dimensions or infringe (ii) In the case of single face platforms, the overhead electric wires (Traction or the platform surface should have a General Service) or obscure the platform lights slope of 1 in 60 away from the or signs. coping upto the edge of the berm, with the berm and the slope of the d) If the trees are already in existence, platform filling being protected by the positioning of the new equipment should turfing or pitching as considered be so adjusted as to avoid cutting of trees as adequate. distinct from trimming their branches. (iii) In the case of two face (island) e) It would be advantageous to provide platforms the platform surface suitable raised masonry platforms around the should have a slope of 1 in 60 away fully grown trees as an additional seating from the centre of the platform upto accommodation for the passengers. the coping on either side. 413 Lighting (iv) The ends of the platforms should a) Where electric supply is available all be provided with ramps at a slope the lighting arrangements with the associated not steeper than 1 in 6. equipment including the lamp posts with their (v) A demarcation line should be drawn fixtures for the platforms, sign-boards, 1.8 m from the edge of platform. buildings etc. will be provided and maintained In the area so demarcated, trolleys by the Electrical Department. shall not be allowed to enable free b) Where electric supply is not available, movement of passengers in that the provision, repairs and maintenance of the area. lamp posts will be the responsibility of the e) Platform Fencing : All single face Engineering Department. The provision, platforms should be provided with a suitable maintenance and repairs of the oil lamps and fencing or hedging of a height of 1.8m with a their lighting will be the responsibility of the berm of at least 600 mm beyond the fencing Operating Department. or the hedging. c) Lamp posts should ordinarily be placed f) Whenever Platforms are extended, along the centre line of platforms where width washable aprons, if already existing, shall also of platform is 18 metres and above. The be extended simultaneously. lamp posts should not be less than 4.5 metres 115  PASSENGER AMENITIES, STATIONS AND YARDS clear from platform face and not less than 3 (b) Out of total no. of Latrines and metres clear of the face of the station building. Urinals as determined in manner indicated Where the station building is less than 7.5m above, one third may be reserved for Ladies. from the platform face, the lamps should be (c) All toilets should be gradually supported on wall brackets. Such lamp converted into Pay & Use system. brackets can be used upto a distance of 9 m from the platform face. (d) The urinals may be suitably distributed on platforms and waiting halls. c) The heights and spacing of the lamps should be determined by the level of (e) Toilet should be provided near Station illumination required, the area to be illuminated, Master's office for easy maintenance at D&E etc. apart from the obligatory locations over category stations. the station name boards, water taps and other (f) All latrines and urinals should be passenger facilities required to be illuminated. sanitised. Water-borne sanitation shall be 414 Drinking Water Supply provided as far as practicable. a) Where piped water supply is possible, (g) An adequate no.of dustbins be potable drinking water should be supplied on provided at the suitable locations on the platform by provision of taps at the rate of platforms. one tap for two coaches. On island platforms 416 Platform Covers if the trains are expected to be received on a) Depending on the climatic conditions, both sides at the same time, number of taps number of passengers and nature of traffic, should be doubled. Platform Covers should be provided as per b) At small stations, as determined by scale laid down in Annexure 4.4. the Commercial Department, where provision b) Large-scale covering of platforms of piped water supply is technically and should be confined to economically not feasible, tube-wells with hand pumps should be provided. The size, numbers (i) Junction stations and locations of such tube wells should be (ii) Stations at Civil District determined by the Engineering Department, Headquarters based on the quantum of passenger traffic at (iii) Stations at cities and towns with a the station. population of more than 1 lakh c) In addition, potable drinking water (iv) Stations in heavy rainfall areas should be supplied through mobile or stationary water containers. The number, size, type (v) Suburban stations and deployment of such mobile containers c) At important and suburban stations, should be determined by the Commercial the whole platform should be covered. Department who shall also procure & maintain them. d) The Platform Covers should be provided in terms of standard bays and the 415 Latrines, Urinals and Dustbins area under the Platform Covers may therefore (a) Latrines and Urinals shall be provided marginally exceed the area required to be as per scale laid down in Annexure 4.4 provided. 116  PASSENGER AMENITIES, STATIONS AND YARDS e) Platform shelters should be extended (i) Interconnection between high level or low level platforms; upto the landings of the foot-over bridges. At small stations, platform shelters should be (ii) The total number of passengers dealt with at the station; provided in front of the station building as far as possible. At locations where there is an (iii) Frequency of train services; uncovered space of platform between the shelter and the foot-over-bridge, as far as (iv) Blocking of the lines between platforms by freight trains. possible, a covered pathway should be provided to the foot-over-bridge. Stations with high level platforms should normally be provided with foot- over-bridges on a 417 Foot-Over-Bridges or Sub-ways programmed basis. Foot Over Bridge (FOB) is an elevated b) The design and location of the foot- over- structure of any span and width over/across bridges and the sub-ways should be guided by the the railway track/road, primarily used for criterion of a rapid dispersal of the passengers pedestrian movement and is not directly used through the identified exit points and keeping in view by ‘motor vehicles’ as defined in Motor Vehicle c) The width of the foot-over-bridge or the Act, 1988.(ACS No.11 dt.30.09.2022) sub-way should be adequate to permit a free unhampered movement of the passengers. The a) Foot-over-bridges or sub-ways as capacity of the foot-over- bridges and sub-ways convenient and techno-economically feasible and their component structures in discharging should be provided keeping in view the passengers per metre width of unobstructed following factors: passage for movement in both directions can be taken as: Capacity (No. of Passengers / Minute/Metre Width ) Location Suburban Non-suburban Level portion 60 40 Stairway (Upward) 55 35 Stairway (Downward) 60 40 Stairway (Both Upward & Downward) 50 30 Ramp (1 in 10 Gradient : 55 35 both Upward & Downward) 117  PASSENGER AMENITIES, STATIONS AND YARDS d) Foot Over Bridge (FOB) is an elevated structure with fewer passengers. of any span and width over/across the railway track/road, primarily used for pedestrian movement and is not directly used by ‘motor vehicles’ as defined in c) At non-suburban junctions and terminal Motor Vehicle Act, 1988. (ACS No.11 dt. 30.09.2022) stations, the facility should be based on the volume of traffic changing over and the time e) At stations where there is more than the passengers have to wait as determined one platform without any foot-over-bridge or by the Commercial Department. sub-way connecting them, a pathway for passengers should be provided connecting the d) If the area to be provided for the ends of the platforms. The pathways should Waiting Rooms is sufficiently large, the have a minimum width of 2 m and should Commercial Department may provide ensure that it is clear of all obstructions such separate Waiting Rooms for the general and as signalling equipment, etc. which should be female passengers and passengers of different suitably bridged. Notices in the prescribed classes. languages should be prominently displayed near such pathway crossings, to warn the 419 Signages users to look out for trains before using the pathways. (a) Standard signages shall be provided f) For foot-over-bridges, sub-ways and at the stations. pathways, the lowest overhead clearance for the movement should be of 2.75m. (b) For location of signages, a plan should be made for each station. g) At important suburban stations,the design for the stairways should be such as to 420 Vending Trollies/Stalls facilitate installation of escalators in future for which the standard slope required is 30°. At (a) Modular stalls shall be provided to major important stations, provision of save space on platforms. escalators should be considered for speedy dispersal of commuters. (b) Efforts should be made to make the stations cooking free and reduce the number 418 Waiting Rooms of trolleys. a) Waiting Rooms need not be provided (c) Minimum trolleys and catering stalls at suburban stations i.e. Category 'C' Stations. under the covered shed should be allowed. b) At non-suburban stations other than (d) Automatic vending machines should junctions and terminal stations, Waiting Rooms be encouraged to replace existing vending should be considered only if the number of stalls. upper class passengers dealt with daily is 25 or more. If however, the bulk of the traffic is booked or received by night the provision of the Waiting Rooms could be considered even 118  PASSENGER AMENITIES, STATIONS AND YARDS 421 Retiring Rooms terms of employment, access to various places and services. The items concerning a) Retiring Rooms should be provided Engineering Department are as under: only where a minimum of 60% occupation is expected by the Commercial Department. (i) Section 44(b) of the Act states that "Establishments in the transport sector shall, b) Size and location of the Retiring within their limits of the economic capacity Rooms may be decided taking into account and development, for the benefit of persons the climatic conditions, the importance of the with disability take special measures to adapt stations, availability of space etc. As toilets in rail compartment, vessels, air-crafts dormitory type of Retiring Rooms offer and waiting rooms in such a way to permit the accommodation at cheap rates to the wheel chair users to use them conveniently." passengers, keeping in view the demand from different types of clientele, local conditions of (ii) Section 45(d) of the Act states that the place, availability of comparable type of "The appropriate government and local accommodation in the vicinity and any other authorities shall, within the limits of the factor considered relevant by the Commercial economic capacity and development, provide Department, preference may be given for for engraving edges of railway platforms for provision of dormitory type of Retiring Rooms. the blind or for the persons with low vision". 422 Other General Items (iii) Section 45(e) of the Act states that the "The appropriate government and local (i) All stations irrespective of their class authorities shall, within their limits of the should be sealed from all directions so that economic capacity and development, provide there is specified exit and entry and incidence for devising appropriate symbols for disability." of unauthorised entrants is reduced, to avoid unnecessary pressure on amenities. (iv) Section 46 of the act states that "The appropriate government and local authorities (ii) For mela and fairs traffic, additional shall, within their limits of the economic temporary facilities may be provided. capacity and development, provide for (a) Ramps in public buildings 423 Facilities For Physically Handicapped (b) Adaption of toilets for wheel chair users Railways are to provide convenience to the physically handicapped persons to comply (c) Braille signals and auditory signals with the provision of "The Persons with in elevators/lifts disabilities (Equal Opportunities; protection of rights and full participation)" Act, 1995. As (d) Ramps in hospitals, primary health per provisions of this Act, equal opportunities centres and other medical care and are to be given to handicapped persons in rehabilitation institutions. " 119  PASSENGER AMENITIES, STATIONS AND YARDS 424 Station Name Boards plates. Where such tertiary name boards are provided it may not be necessary to provide a) Station names should preferably be additional secondary name boards mentioned engraved and painted on the principal name here in above. boards made of stone or reinforced cement concrete. The principal name boards painted e) The spacing of tertiary name boards on both faces should be fixed at both the ends should be such that at least one name board of the platform and generally oriented at right is visible from any compartment of a standing angle to the track without in any way infringing train. The board should preferably be square the Schedule of Dimensions. The actual angle in shape and fixed with its diagonal axis in a at which the name boards are fixed should be horizontal position. The length and width of determined by the site conditions ensuring the the name board will be determined by the criterion that the name board is clearly visible total written material and their arrangement. from the approaching trains. The central horizontal axis of the board should be at a height of 2m above the b) In the case of long platforms and at platform surface. stations so identified by the Engineering Department, additional secondary name f) Subject to the modifications as ordered boards at convenient intermediate positions by the Railway Board from time to time, the usually at the rate of one for two coaches may station names on all types of name boards be fixed parallel to the length of the platform. should be provided in the manner indicated Such secondary name boards can be made here in under :- of framed metal, asbestos or wooden sheets and painted on the sides (one or both) facing (i) The names and their spellings in the track. different languages shall be as approved by the State Government. c) The length and width of the principal and secondary name boards will be (ii) The station names shall be exhibited determined by the total written material to be in the following order: Regional engraved or painted on the name boards. The Language, Hindi and English, height of the lower edge of the principal and except for Tamil Nadu where the secondary name boards should be 2m above use of Hindi will be restricted to the platform level. important stations and pilgrim centres as determined by the d) At large stations to be identified by Commercial Department. Where the Commercial Department, tertiary name the Regional language is Hindi, the boards of sizes smaller than the principal/ name boards will be in two secondary name boards should be provided languages, Hindi and English, facing the adjacent track as fixtures to the except for provision of Urdu lamp posts or other fixed structures. They language as specified here in below. should be fixed in a position parallel to the track. On suburban sections, such tertiary (iii) Stations name boards of stations name boards may be provided on enamel 120  PASSENGER AMENITIES, STATIONS AND YARDS falling under the following Districts (v) The script for the station names in shall also be displayed in Urdu: Hindi shall be Devnagari and for other languages as adopted by the Dharbanga, Purniya, Sitamari and respective State Governments. Katihar, Bhopal, Khandwa, Morena, Gwalior, Guna, Sagar, Ratlam, (vi) The size of the letters and their Devas, Dhar, Indore, Khargone, prominence for all the scripts shall Rajgad, Sehore, Raysen, Jabalpur, be uniform and conform to the Siwni, Bareli, Bijnor, Lucknow, following : Meerut, Muradabad, Muzaffar Nagar, Rampur, Saharanpur, Pilibit, Principal & Height of letters 300mm Baharaich, Gonda, Barabanki, Secondary thickness in proportion to Basti, Gurgaon, Balasor, Cuttack, Name Boards: the style of the script Puri, Bardwan, Hubli, Chittor, Cuddapah, Ananthpur, Adilabad, Tertiary Height of letters 75mm Guntur, Kurnool, Karim Nagar, Name Boards: and thickness in Khammam, Mehboob Nagar, proportion to the style of Medak, Nellore, Nalgonda, the script. Warangal, Nizambad, Prakasam, Rangareddy etc. (All the regions Colour (Non- Letters in Black on Traffic of Hyderabad including Hyderabad Suburban Yellow background for Nagar Mahapalika), North Arcot, Stations): Principal, Secondary and Ambedkar, Dharamapuri, Tertiary name boards. Sabarkanya, Khoda, Panchmahals and Baruch, Bellary, Bidar, Bijapur, Colour Letters in Black on Traffic Dharbad, Gulbarga, Kolar, Raichur, (Suburban Yellow back-ground for Shimoga, North Kanara, Kodgu, Stations): Principal name boards. Dhane, Raygad, Ratnagiri, Nasik, Tertiary name boards to Dhule, Jalgaon, Ahmednagar, have a distinguishing Purne, Solapur, Aurangabad, target of a ring bisected Parbani, Bid, Nanded, Usmanabad, by one or two bands on a Buldhana, Ankola, Amarabati, white background. The Yawatmal and Nagpur. colours of the target ring, bands and letters should (iv) At locations, where any other be chosen by the language in addition to the above is Engineering Department considered necessary, the based on the tradition of Commercial Department may the Railway and the need decide the matter in consultation for proper contrasting to and with approval of the appropriate ensure a clear visibility Railway Users Consultative from a running train. Committee and the concerned State Government. 121  PASSENGER AMENITIES, STATIONS AND YARDS g) All station name boards shall be (iii) Black letters on white background properly illuminated so that they are legible at for other offices. night. Special importance is to be given to the principal name-boards which may be (iv) Blue arrows should be painted at 1.5 specially illuminated with a bright electric lamp metres above platform level or so that the whole of the board is clearly visible 300mm above the dado level on and legible at night. the walls directing passengers to Waiting, Refreshment and Retiring h) Station names in the same scripts as Rooms. Red arrows should be specified here in above may also be displayed painted to direct passengers to on the following structures so as to be visible Station Superintendent, Deputy from a running train, the letters being in Black Station Superintendent, Enquiry on Traffic Yellow or White background : and Telegraph offices. The lettering should be of size, (i) Lamp shades in letters of 75 mm suitable for the requirement. height (v) Every sign-board be painted on one (ii) High service tanks and other Tall side with the name of the office in Structures in letters of 300 mm to Hindi and on the other in English 600 mm height and the regional language. The board should be erected at right (iii) Cabins in letter of 300 mm height angles to the building and illuminated with a bright electric immediately over the door of the lamp where the cabin is electrified. office or room to which it refers. 425 Platform Sign-Boards (vi) The wording on sign-boards, the direction of arrows and platform a) Indication sign boards - For larger numbers should be decided by stations, the following colour scheme should Divisional Officers of the be adopted :- Engineering, Operating and Commercial Departments. (i) Bright red letters on white background for important offices (vii) All notice boards shall be erected such as Station Superintendent, and maintained by the Engineering Deputy Station Superintendent, Department. Where notices are Enquiry, Telegraph and Railway Mail fastened to walls, proper fixtures Service etc. should be provided. (ii) Blue letters on white background for For smaller stations, black lettering on passenger amenities such as white background may be used for all kinds refreshment rooms, waiting rooms, of sign boards which may be painted on one retiring rooms and platform lavatories etc. 122  PASSENGER AMENITIES, STATIONS AND YARDS side only and fixed to the wall. Consultants to evolve suitable plans. Apart from providing for the passenger amenities b) Platform number signs - These may detailed here in above the station layouts be on enamel plates to the following should be given special importance as detailed specifications :- in paras 429 & 430. Size of board.. 600 mm square 429 Station Buildings Size of letter.. 300 mm Colour -.. white figure on blue a) The layouts for the station buildings background. should provide for all the passenger amenities detailed here in above and the functional At stations having a large number of requirements. The layout should also provide platform signs, these should be fixed at right for future expansion and should result in an angles to the track and staggered horizontally overall pleasing and functionally efficient so as to give a clear direction from a distance. layout. Amenities provided should be of user- The height of platform number signs may vary friendly nature. to suit local conditions. b) The station buildings should 426 Time Table Boards And Fare Lists- incorporate in them the features of the local architectural heritage wherever possible. Boards or cement plaques, with or While extending or modifying the existing without wire-netting, should be provided at station buildings, it must be ensured that the suitable places, in consultation with the new construction harmonizes with the Commercial Department, for posting time architecture of the existing station buildings. tables and fare lists thereon. The plinth level of the station buildings should provide for raising of the platform to a high 427 Pictogram - level platform. At major stations and places of tourist c) The existing facilities at the stations interest important pictograms, indicating the should be relocated to make these facilities locations of various passenger amenities, as user friendly. As far as possible maintenance approved by Railway Board should be free material should be used at stations to displayed at suitable vantage locations in the avoid frequent maintenance. station premises. d) For all stations, the centre of the station 428 Design of Station Complexes - building acts as the reference point for the yard plans, inter-station distances, chargeable The layouts for the construction of the distances, etc. The reference point shall be stations including the circulating areas, station prominently marked with an engraved vertical buildings, goods shed etc., should be so arrow on the external walls of the station planned as to be functionally efficient. For building with the caption "CENTRE LINE OF important stations the Engineering Department STATION" engraved below it. The location may engage the services of Architectural represents a fixed reference point and shall 123  PASSENGER AMENITIES, STATIONS AND YARDS not be altered if the station building is network of the city, town or village can also subsequently extended, altered or rebuilt. The be maintained by the Engineering Department fixed reference point shall be maintained if the Road Authorities agree to the properly and in the event of removal of the arrangement with the maintenance being part of the structure on which it is fixed, the undertaken as a Deposit work. reference point shall be re-engraved at the same location on any other permanent c) The circulating area adjoining the structural element available. station building and goods shed should be properly designed to ensure rapid dispersal e) A permanent Bench Mark (B.M.) linked of the passengers and road vehicles and with the Survey of India B.M.System should avoiding conflict between pedestrian and also be provided in the prescribed manner on vehicular traffic. The circulating area should a suitable part of the station building at a provide adequate parking space, nominated location least likely to be disturbed. A list of space for embarking and disembarking for B.M.s should be maintained in the offices of vehicular traffic, and loading and unloading of IOW, AEN, & DEN with complete description goods. The circulating area should facilitate of their location, level etc. a smooth unhampered flow of the road traffic in the vicinity of the station building and goods 430 Approach Roads and Circulating Area shed. a) The location of new stations and their d) While formulating the plans for new facilities covering Booking offices, Goods circulating area or modifying the existing sheds, etc. should be so chosen as to be circulating areas, the Engineering Department convenient to the city, town or village served may consult the appropriate local authorities by the station. The station and goods shed to ensure that the Railway's planning matches approach should have an easy and with the local authorities' planning for the road unobstructed connection with the main road traffic management near the station area. system serving the station. e) Whenever circulating areas are b) The approach roads for all the station redesigned, altered or wherever stations are facilities within the Railway land should be congested, possibility of providing FOB maintained by the Engineering Department. landings directly into circulating areas should The portion of the approach road beyond the be examined as it decongests main platforms. Railway Boundary linking the main road f) No statues and plaques should be provided in the station premises. HHHHHHH 124  PASSENGER AMENITIES, STATIONS AND YARDS ANNEXURE 4.1 Para 402(b) CATEGORIES OF STATIONS FOR PROVISION OF PASSENGER AMENITIES Stations shall be classified in the following categories: Category 'A': Non-suburban stations with an annual passenger earnings of Rs.6 crores and above. Category 'B' : I. Non-suburban stations with an annual passenger earnings between Rs.3 crores to Rs.6 Crores. II. Stations of Tourist importance, or an important junction station (to be decided by G.M.). Category 'C': All Suburban Stations. Category 'D': Non-suburban station with passenger earnings between 1 and 3 Crores. Category 'E': Non-suburban stations with earnings less than 1 crores. Category 'F': Halts. Note: Earnings of the year 1995-96 can be taken as the base till next review in the year 2001. 125  PASSENGER AMENITIES, STATIONS AND YARDS ANNEXURE-4.2 Para 403 MINIMUM ESSENTIAL AMENITIES AT EACH CATEGORY OF STATIONS. AMENITIES STATION CATEGORY A B C D E F Booking facility Yes Yes Yes Yes Yes Yes Platforms - High Yes Yes - Low Yes Yes - Rail level Yes Yes Drinking water Yes Yes Yes Yes -Piped Drinking water (Hand Pump) Yes - Waiting Yes Yes Yes Yes Yes - Hall/Shed Seating Yes Yes Yes Yes Yes - Arrangement Platform Shelter Yes Yes Yes Yes - - Shady trees - - - - Yes Yes Lighting # Yes Yes Yes Yes Yes Yes* Fans@ Yes Yes Yes Yes Yes - Urinals Yes Yes Yes Yes Yes - Latrines Yes Yes Yes Yes Yes - Foot over bridge Yes Yes Yes - - - Time Table display Yes Yes Yes Yes Yes Yes Clock Yes Yes Yes Yes - - # (i) Regular/flag stations should be electrified if electricity is available within one Km. (ii) If electricity is not available within one Km. and trains stop at night, electricity through solar power be considered. * Where trains stop at night. @ To be provided at electrified stations. 126  PASSENGER AMENITIES, STATIONS AND YARDS ANNEXURE 4.3 Para 403 SCALE OF MINIMUM ESSENTIAL AMENITIES AT STATIONS AMENITY CATEGORY OF STATIONS A B C D E F BOOKING FACILITY 15 10 7 4 2 1 (No. of counters) DRINKING WATER 12 taps 12 taps 6 taps 6 taps 1 tap 1 hand on each on each on each on each /HP on pump PF PF PF PF each PF at stations WATING HALL 100 sqm 50 sqm 15 sqm 30 sqm 15 sqm 10 sqm Booking office cum waiting hall URINALS 10 6 4 4 1 - LATERINES 10 6 2 4 1 - P.F. SHELTERS 400 200 sqm 200 sqm 50 sqm Shady Shady trees sqm on on each on each on each trees on on each PF each PF PF PF PF each PF SEATING 100 on 75 on 20 on 50 on 10 on - ARRANGEMENTS each P.F. each P.F. each P.F. each P.F. each P.F. (No. of seats) Note: Scale of all the amenities prescribed above are the bare minimum to be provided at the appropriate class of stations. Amenities over and above the prescribed minimum scales will continue to be provided as per stipulated norms, details in Annexure 4.4. 127  PASSENGER AMENITIES, STATIONS AND YARDS ANNEXURE 4.4 Para 404 RECOMMENDED AMENITITES (Norms for provision of Passengers Amenities at the Recommended Level) Nmax = Maximum number of passengers at any time during peak including the inward and outward passengers (excluding mela traffic). Ndb = Design figure for number of passengers for 'A' & 'B' stations to be calculated as Ndb = 0.3 (Nmax). Nds = Design figure for number of passengers for 'C', 'D' and 'E' stations to be calculated as Nds = 0.45 (Nmax). Amentities Recommended scale for provision Remarks Cat. A & B Other stations Waiting hall 1.394 Ndb sqm. 1.394 Nds.Sqm. No. of seats 0.4 Ndb 0.4 Nds Drinking Water No. of taps = Nmax/25. Taps No. of taps = Nmax/25 should be distributed so that every alternate coach gets benefit of a tap Latrines 4 x Ndb/200 4 x Nds/200 Urinals Ndb/200 Nds/200 1/3rd of urinals be reserved for ladies. P.F. Covering 0.28 Nmax 0.28 Nmax At important 'A' class and suburban stations efforts should be to cover the entire P.F. Bathroom 1/400 Ndb 1/400 Nds a)To be provided at Junctions and terminals stations only. b) At suburban stations, bathrooms need not be provided. Coolers To be provided if total numbers of passengers is more than 1000 per day Booking 1 window per 100 arrangements tickets/hour SPTM One SPTM for 800 tickets for 'A', 'B' and 'C' stations IVRS A-48 lines (calls 72000) A central IVRS with B-24 lines (calls 5000-20000) adequate lines should be provided to cover all suburban stations. Other stations - Min. 6 lines if IVRS is otherwise justified. 128  PASSENGER AMENITIES, STATIONS AND YARDS ANNEXURE 4.5 Para 405 DESIRABLE AMENITIES FACILITY STATION CATEGORY A B C D E F Retiring room Yes Yes -- Yes -- -- Waiting Rooms Common Yes Yes -- Yes -- -- Separate for upper Yes -- -- -- -- -- & second class Separate for ladies Yes -- -- -- -- -- & gents Cloak room Yes Yes -- -- -- -- Enquiry Yes Yes Yes Yes -- -- NTES Yes -- -- -- -- -- I.V.R.S. Yes Yes -- -- -- -- Public address system Yes Yes Yes -- -- -- Water vending machines Yes Yes -- -- -- -- / Chilling plants Water coolers Yes Yes Yes Yes -- -- Bathing facilities Yes Yes -- Yes -- -- Book stalls/other stalls of Yes Yes Yes -- -- -- essential goods Refreshment room Yes Yes -- -- -- -- Catering/ Vending stalls Yes Yes Yes Yes Yes -- Parking/Circulatory area Yes Yes Yes Yes -- -- Washable apron* Yes Yes -- -- -- -- Train indicator Board Yes Yes Yes -- -- -- Public phones Yes Yes Yes -- -- -- * Washable Aprons may be provided in a planned manner to cover only stations from where trains terminate/originate or stop for longer duration in the morning hours. 129  ANNEXURE4.6 Para 408 PASSENGER AMENITIES DETAILS Station Name Secunderabad Jn. Category A Adv.Res.Windows 35 (Nos.) No.of passengers dealt with: Station Code SC Section VIKARABAD- Curr.Booking Win. 27 (nos.) (a) Per Day 5000 KZT Railway SC Km. 194.36 Enquiry Offices 1 (nos.) (b) Max.at any time: 8000 Division Secunderabad Route B Public Address Sys. Yes Pass.Earnings/Year(Rs.): 60,000,000 State Andhra Pradesh Electrified Yes Clock No Length of longest 539 stoppingtrain(m) District Hyderabad FOB 3 Wheel Chairs 0 Subway 0 Other Items PF Is Length Brea Height Surface Shelter Trees Taps Hand Water Water Wash Carr. Seats Lav. Urinals Fans V. CC Gauge No. land (m) -dth (cm) Sq.m. Nos. Nos Pump Huts/ Coolers -able Wate Nos. Nos. Nos. Nos Stall TV Y/N (m) s Trollies Nos. Apron -ring Nos. Nos. Nos. Nos. (m) (m) 1 N 516 0 83 Pucca 5372 0 27 0 0 9 0 0 209 4 0 0 0 1 BG 130 2&3 N 498 0 83 Pucca 2928 0 14 0 0 3 0 0 156 0 0 0 0 1 BG 4&5 Y 490/490 0 84 Pucca 5496 0 16 0 0 0 0 0 60 0 0 0 0 1 BG 6&7 Y 639/639 0 84 Pucca 3294 0 12 0 0 0 0 0 21 0 0 0 0 1 BG WAITING HALL WAITING ROOM UC Waiting Room Area (sqm): 0 Bathing Cubicals: 6 Open Wells (Nos.): 0 (a) Area: 637.89 Gents Ladies Refreshment Room (sqm) 340 Circulating Area (Sqm) 0 Bore Wells (Nos.) 0 (b) Seats: 638 Area(sqm) 257 0 Retiring Room(Nos.) 20 Circulating Area (Type) OH Tank Cap. in litres 0 (c) Lav.(Nos.) 4 Lav.(Nos.) 4 0 Beds in Retiring Room (Nos.) 20 Approach Road (Type) (d) Urinals 4 Urinals(Nos.) 0 0 Beds in Dormitory (Nos.) 0 Remarks for water: Tourist facility No Drinking water taps available on Cloak Room: No all platforms PASSENGER AMENITIES, STATIONS AND YARDS Remarks for Station: SUMMARY Item Waiting Hall Shelter Tap/H Lavatories (Nos.) Urinals (Nos.) Seats (Nos.) Height (Sqm) (Sqm) P of Platforms As per norms 3346 2240 320 48 12 960 HL Actual 637.89 17090 69 12 4 1084 See platform details Shortage, if any2608.11 251 36 8