Communication for Work Purposes - Group 5 PDF

Communication for Work Purposes Group 5 Members Baui, Aira Simeon, Janezel Telen, Robianne Valenzuela, Reggie Learning Objectives: Discuss the definition of communication for work 01 purposes and its importance. Enumerate the different types of workplace 02 comm...

Communication for Work Purposes Group 5 Members Baui, Aira Simeon, Janezel Telen, Robianne Valenzuela, Reggie Learning Objectives: Discuss the definition of communication for work 01 purposes and its importance. Enumerate the different types of workplace 02 communication. Discuss the importance of the different types of 03 workplace communication. Discuss the various types of written communication 04 used in the workplace. Expound the topic by its meaning through real-life 05 scenarios during the discussion.  I ICCE E B BRRE EAAK KEER R Communication for Work Purposes It is about employees or workers exchanging ideas, information, or messages that occur within a professional or organizational context. Common forms of workplace communication may take place virtually through emails, text messages, voicemails, or notes, and even physically during face-to- face meetings. Types of Workplace Communication Verbal Communication - means presenting your thoughts and conveying your message using words. Example: Through a meeting, a manager or team leader provides constructive criticism about employees performance. Types of Workplace Communication Nonverbal Communication - the transfer of information through body language, facial expressions, gestures, created space, and more. Example: Maintaining eye contact, proper posture, always smiling, and focusing on the employer during the job interview. Types of Workplace Communication Visual Communication - the practice of using visual elements to get a message across, inspire change, or evoke an emotion. Example: Presentation of data or graphs about the sales of an employee. Types of Workplace Communication Written Communication - defined as any type of message that utilizes written words. Example: A secretary of a company is doing the written minutes of the meeting during the discussion of sales. Organizational Communication Written Communication - refers to the communication that takes place between people who are working towards common goals within an organization. It consists of the interactions that take place for the purpose of working together towards these goals or conducting business in general. Organizational Communication 2 Main Types of Formal Communication INTERNAL EXTERNAL Interactions Includes those communications that take place between within the organizational members and organization. external parties. Written Communication in the Workplace Minutes of the Meeting Meeting minutes are notes that are recorded during a meeting. They highlight the key issues that are discussed, motions proposed or voted on, and activities to be undertaken. Minutes of the Meeting The minutes of a meeting are usually taken by a designated member of the group. Their task is to provide an accurate record of what transpired during the meeting. Elements: 1. Time and Date 2. Location 3. Participants 4. Topic/s Discussed 5. Motions and Voting Outcomes 6. Next Meeting (Date and Place) Memorandum It is a short written report to inform or provide information in an organization. It is typically used for addressing specific issues. Memorandum STRUCTURE Part 1: HEADER TO: provide the names and titles of everyone who will receive your memo FROM: provide your complete name and title DATE: provide the complete and accurate date – don’t forget to include the year SUBJECT: provide a brief, yet specific description of what the memo is about Part 2: MESSAGE Introduction – explain the purpose Body – addresses the information required Conclusion – (Summary and possible recommendations) Routine Request Routine Request is short messages related to routine business. As an individual, professional or business person one may sometimes need to make straight- forward requests related to routine matters. Routine Request The addressee of such requests may be a colleague, a subordinate, a higher officer, a business fellow a customer, a supplier, or a banker. Guidelines to consider: 1. Be careful with the tone of your request. 2. Presume that your audience or for a personal request will agree to your request. 3. Give the details that consist of opening, body and close statement. Incident Reports It is a document that is used in the workplace, schools or other organization to provide details of an unexpected event or accident that causes harm or damage. Incident Reports It can include data such as who was involved, what happened, when it happened, where it happened, what caused it to happen, and any other relevant details. Elements: 1. General information 2. Setting or environment 3. Affected people 4. Injuries and the severity 5. Witnesses 6. Administered treatment 7. Property and equipment damages 8. Events 9. Actions of people involved during the incident Curriculum Vitae A comprehensive statement about your background. It consists of one’s career, Educational background and experience that represents your credentials. It is typically used by an applicant for a position. Curriculum Vitae Components: 1. Contact Information 2. Academic History 3. Work Experience 4. Technical and Human Skills 5. Achievements 6. Professional Association 7. Published Works and Presentation 8. References Thank You!