Behavioral Sciences and Ethics Lesson 05 Part 01 PDF
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Ejaz Ahmed Khan
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Summary
This document provides a lesson on behavioral sciences and ethics, focusing on emotions in healthcare. It details learning outcomes, definitions, and practical applications of emotional intelligence.
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that Behavioral Sciences andmovement Ethics somethingout of out Lesson 05 Part 01 “Emotions” > - moves you...
that Behavioral Sciences andmovement Ethics somethingout of out Lesson 05 Part 01 “Emotions” > - moves you - Medical Sciences Program Semester 01 Year 01 BIU Professor Dr. Ejaz Ahmed Khan Medical Sciences Program BIU Learning Outcomes After completion of this session students will be able to: – Understand the role of emotions in healthcare settings. – Discuss how emotions influence patient-provider interactions, decision-making, and health outcomes. – Highlight the importance of emotional intelligence (EI) in healthcare - 1 professionals. – Explore strategies for managing emotions effectively in healthcare. Empathy What is EMOTIONS? perceiving Something > - & Cognition > - knowledge Definition: Emotions are complex psychological states that influence thoughts, behaviors, and interactions. Feelings Loading… that shape how we think , act , and relate the others. Influence on Healthcare: Emotions impact: o Patient-provider interactions > - influe trust, communication , how confi the portant feel - o Medical decision-making o Patient adherence and health outcomes ⑪ emotions support adheace treatment to Emotions in Patient-Provider Interactions Empathy is ability to understand and feel what - others are going through. Building Trust: tretin Empathy and positive emotional connections foster trust between patients and providers. Communication: Emotions influence the quality of communication, impacting patient understanding and comfort. Example: A patient may feel more at ease and open to discussing symptoms if the provider demonstrates empathy and warmth. Emotions and Decision-Making in Healthcare Patient Perspective: Fear, hope, and anxiety can shape patient choices (e.g., accepting or declining treatment). Provider Perspective: Emotions affect Loading… diagnostic accuracy, treatment planning, and - - judgment. - Example: A stressed provider may rush a decision, impacting patient care, while a patient feeling hopeful may be more compliant. Impact of Emotions on Health Outcomes Positive Emotions: - I Support adherence to treatment and improve patient satisfaction. - Negative Emotions: Fear and anxiety can reduce compliance and complicate recovery. - Example: – Patients who feel supported and understood are more likely to follow treatment recommendations, enhancing outcomes. - Introduction to Emotional Intelligence (EI) Definition: Emotional Intelligence is the ability to recognize, understand, manage, and reason with emotions in oneself and others. Being smart about your feeling of others => and feelings - Components: Self-awareness, self-regulation, social skills, empathy, and motivation. Importance in Healthcare: EI helps providers manage their E emotions, empathize with patients, and build stronger therapeutic relationships. - - The Importance of Emotional Intelligence for Healthcare Professionals Self-Awareness: Recognizing one’s own emotions to avoid bias in patient care. Self-Regulation: Managing emotions to remain calm and composed in stressful situations. Example: A provider aware of their stress levels can take a moment to pause, preventing emotional reactions from affecting patient interactions. Benefits of Emotional Intelligence in Healthcare Enhanced Patient Satisfaction: Empathy and understanding improve the patient experience. Better Team Collaboration: EI fosters communication, teamwork, and conflict resolution among healthcare providers. Stress Management: EI skills enable providers to manage work-related stress, reducing burnout. Strategies to Develop Emotional Intelligence in Healthcare Reflective Practice: Reflecting on one’s interactions to improve awareness and response. Feedback Mechanisms: Seeking constructive feedback from colleagues to improve interpersonal skills. Example: – Regular self-assessment or patient feedback to identify areas for improvement in communication. Managing Emotions in Healthcare Settings Mindfulness Practice: Techniques that help healthcare professionals stay present and reduce emotional reactivity. Stress Management Techniques: Loading… Physical exercise, breathing exercises, and mental breaks during shifts. Encouraging Supportive Environments: Fostering a culture of openness and emotional support among team members. Mindfulness in Healthcare Definition: Being fully aware of the present moment & Mindfulness is the practice of being present in the moment - without judgment. Benefits: Reduces stress, improves focus, and enhances patient interactions. Example Techniques: – Deep breathing, guided meditation, and mindful listening during patient encounters Stress Management Techniques for Healthcare Providers Physical Exercise: Regular physical activity to reduce stress hormones and improve mood. Breathing Techniques: Diaphragmatic breathing to quickly calm the nervous system during stressful moments. Mental Breaks: – Short breaks to recharge and reduce fatigue during long shifts. Encouraging a Supportive Environment in Healthcare Open Communication: Allowing team members to express concerns and emotions openly. Peer Support Programs: Establishing support systems among colleagues to manage shared stresses. Example: A designated quiet room for healthcare staff to take breaks and decompress. Case Examples: Emotions in Healthcare Case 1: Patient experiences anxiety before surgery. o Application: oProvider uses empathy and mindfulness to comfort the patient, reducing pre-surgery stress. Case 2: & Healthcare team under pressure in the ER. o Application: o Team leader encourages brief de-stress sessions to maintain - composure and performance. Benefits of Managing Emotions in Healthcare Settings - Improved Patient Outcomes: Emotional support leads to better adherence and recovery rates. Increased Job Satisfaction: Emotionally intelligent environments reduce burnout and turnover. - = Enhanced Team Dynamics: Positive emotional climates foster collaboration and resilience.