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## Some Service Advisor Questions 1. Some Service Advisors believe they can't do everything they're asked to do, so they don't do anything to make a difference for their customers. What would you tell them to overcome that misconception? - Know your job, manage time well and prioritize your to-d...

## Some Service Advisor Questions 1. Some Service Advisors believe they can't do everything they're asked to do, so they don't do anything to make a difference for their customers. What would you tell them to overcome that misconception? - Know your job, manage time well and prioritize your to-do list. - Focus on taking orders so you're not trying to do too much. - Just manage your customers. Let the shop take care of itself. - Juggle your own job, let everyone else deal with their own problems. 2. Why are certain Store teams, such as Service, called the 'Fixed Operations'? - They work on a fixed number of vehicles every day. - They have fixed pricing based on the repair. - They fix cars and trucks. - They cover the fixed expenses for the dealership. 3. Fixed Operations may include these teams: - Sales, Service, Operations. - Service, Sales, Parts. - Service, Parts, Body Shop. - Operations, Parts, Service.