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# Limited Connectivity (3 of 3) - List of what to try when the local network has no connectivity or limited connectivity (continued): - For Internet connectivity, do the following: - To eliminate DNS as the problem, try this command: - `ping www.cengage.com` - If you...

# Limited Connectivity (3 of 3) - List of what to try when the local network has no connectivity or limited connectivity (continued): - For Internet connectivity, do the following: - To eliminate DNS as the problem, try this command: - `ping www.cengage.com` - If you are unable to access a particular computer on the internet, try using the tracert command: - `tracert www.cengage.com` - If you can access resources on the local network but don't have internet connectivity, contact your ISP and ask them to reset the connection at their end.