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Fundamental s of Information Systems An Introduction Distinguish data from information Distinguis and describe the characteristics h used to evaluate the quality of data; Objectives: I...
Fundamental s of Information Systems An Introduction Distinguish data from information Distinguis and describe the characteristics h used to evaluate the quality of data; Objectives: Identify the basic types of business information systems and Identify discuss who uses them, how they are used, and what kinds of benefits they deliver; What is an Information System (IS)? A set of interrelated components that collect, manipulate, store, and disseminate data and information and provide feedback to meet an objective; It combines technology (like computers and software), people (like users and IT staff), and processes (like procedures for data entry) to manage information efficiently. Significance of Information Systems to Businesses Can use information systems to increase revenues, improve customer service and reduce costs 1. Improved Decision-Making 2. Increased Efficiency and Productivity 3. Better Customer Service 4. Data Management and Security 5. Cost Reduction Data Raw facts Unprocessed facts Figures without context Information Data that has been: - Processed - Organized - Structured Process Set of logically related tasks performed to achieve a defined outcome; Knowledge Awareness and understanding of a set of information and the ways information can be made useful. The Process of Transforming Data Into Information What is an Information System (IS) Characteristics of Valuable Information Characteristics of Valuable Information The Value of Information Directly linked to how it helps decision makers achieve their organization’s goals Valuable information: – Can help people and their organizations perform tasks more efficiently and effectively What Is an Information System? Information system (IS) is a set of interrelated elements that: – Collect (input) – Manipulate (process) – Store – Disseminate (output) data and information – Provide a corrective reaction (feedback mechanism) to meet an objective Input, Processing, Output Input: – Activity of gathering and capturing raw data Processing: – Converting data into useful outputs Output: – Producing useful information Computer-Based Information Systems Single set of hardware, software, databases, telecommunications, people, and procedures: – That are configured to collect, manipulate, store, and process data into information Computer-Based Information Systems Technology infrastructure: – Includes all hardware, software, databases, telecommunications, people, and procedures configured to collect, manipulate, store, and process data into information Computer-Based Information Systems Hardware: – Computer equipment used to perform input, processing, storage, and output activities Software: – Computer programs that govern the operation of the computer System software controls basic computer operations Application software allows you to accomplish specific tasks Computer-Based Information Systems Database: – Organized collection of facts and information, typically consisting of two or more related data files Telecommunications, networks, and the Internet: – The electronic transmission of signals for communications Computer-Based Information Systems Networks: – Connect computers and equipment to enable electronic communication Internet: – World’s largest computer network, consisting of thousands of interconnected networks, all freely exchanging information Computer-Based Information Systems Web: – Network of links on the Internet to documents containing text, graphics, video, and sound Intranet: – Internal network that allows people within an organization to exchange information and work on projects Computer-Based Information Systems Extranet: – Network that allows selected outsiders, such as business partners and customers, to access authorized resources of a company’s intranet Computer-Based Information Systems People: – The most important element in most computer based information systems Procedures: – Include strategies, policies, methods, and rules for using the CBIS Business Information Systems Most common types of information systems: – Those designed for electronic and mobile commerce, transaction processing, management information, and decision support Electronic and Mobile Commerce Electronic and Mobile Commerce E-commerce What is E-commerce? Electronic commerce, commonly known as E-commerce, is the trading in products or services using computer networks, such as the Internet. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems. Threats of E-commerce Can be hacked Can be attacked by software viruses Can be destroyed by espionage What is E-commerce? Enterprise Systems What are Enterprise Software Systems These information systems help corporations solve widescale problems and are typically large platforms, too complex for individual or small business use. Enterprise Systems Enterprise systems handle many operations within a company to facilitate its business and management reporting tasks. They’re built for speed, scale and designed to deploy across a variety of networks like the Internet, an intranet and corporate networks. Enterprise Systems Corporations that employ enterprise software include: Big box stores Marketing agencies Tech companies The 3 Types of Enterprise Systems 1. Customer Relationship Management Customer relationship management (CRM) is a software that helps organizations present a consistent message about customer insights by gathering the latest information about a lead. Collections of data for CRM software usage happen at each step of a presale process, including sales and marketing, call centers, help desks and customer support service. The 3 Types of Enterprise Systems 2. Enterprise Resource Planning Enterprise Resource Planning (ERP) is designed to facilitate a company’s cross-functional processes. This software allows companies to eliminate inconsistencies and duplications of efforts during operations, share data, standard practices across enterprises and access information in a real-time environment. The 3 Types of Enterprise Systems 3. Supply Chain Management Systems A supply chain refers to the collection of people, tasks, equipment and other resources required to produce and move products from a vendor to a customer. These management systems facilitate integrated partnerships amongst all the goods, services and customers points. To summarize the importance of ES.. References: Stair, R. & Reynolds, G. (2013). Fundamentals of Information Systems. (7th). Boston, MA: Cengage Learning Course Technology. Florida Tech. Types of Enterprise Systems and Their Applications. (n.d.). Retrieved from: https://www.floridatechonline.com/blog/information- technology/types-of-enterprise-systems-and-their-applications/