Mastering Sales Techniques

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57 Questions

According to the text, what is the anchor effect?

When clients don't have a reference for a product category or service

According to the text, what is the relationship between branding and sales?

Branding and sales have a symbiotic relationship

According to the text, how do digital platforms and social media influence sales strategies?

They provide additional channels for sales strategies

Which type of market involves purchasing goods and services for personal use?

Business to Consumer (B2C)

Which type of market involves larger buying groups and longer sales cycles?

Business to Business (B2B)

What are the characteristics of fast moving consumer goods (FMCG)?

They involve relative low expenditures and are bought frequently.

What are the characteristics of durable consumer goods?

They involve considerable money allocation and longer decision making process.

Which type of sales funnel is particularly useful in a market with long sales cycles, such as B2B and B2G?

TOFU MOFU BOFU Sales Funnel

Which sales organization structure allows sales reps to have a deep understanding of a product portfolio and solve technical questions?

Product category or service-based sales force

Which sales organization structure offers tailor-made offers for a given industry or market?

Market-based sales force

Which type of sales funnel is potentially risky because split accountability when missing quotas?

Sales and Marketing Funnel

Which of the following is a characteristic of ambiverts?

They are comfortable in both social and solitary situations

According to the text, what is a practical implication of understanding personality types?

Optimizing sales tactics

Which of the following is a sales myth mentioned in the text?

Salespeople create needs

According to the text, what is a sales reality related to emotions in buying decisions?

Emotional state can influence judicial rulings

Which of the following is a characteristic of Business to Government (B2G) markets?

Political considerations in sales decisions

What is a key difference between Business to Government (B2G) and Business to Business (B2B) markets?

B2G involves stricter regulatory compliance compared to B2B

What does the term 'funneling' refer to in the context of sales and marketing?

The decrease in the number of potential customers as they move closer to making a decision

What does the Conversion Rate metric measure in the sales funnel?

How effectively leads convert to the next stage of the funnel

According to the text, what is social selling?

The process of researching, connecting, and interacting with prospects and customers on social media networks.

What do data-driven insights enhance in the context of sales?

Creativity in crafting more targeted and impactful branding strategies.

What does the book 'To Sell is Human' by Daniel H. Pink suggest about selling?

Selling involves moving others to adopt ideas, support causes, or take actions.

What does the study on salespeople performance suggest about extraverts, introverts, and ambiverts?

Ambiverts tend to perform better than extraverts and introverts.

Which type of sales force is cost effective for large markets with small customer accounts?

Inside sales force

Which sales organization structure involves combining different salesforces based on account segmentation?

Hybrid sales force

What is the main difference between vitamins and painkillers in the context of selling?

Vitamins are more desirable than painkillers

What is a frequent question in venture capital related to selling?

Are you selling both vitamins and painkillers?

Which of the following is a characteristic of introverts?

Prefers solitude or small group interactions

Which of the following is a characteristic of extroverts?

Enjoys social interactions but also values alone time

Which of the following is a characteristic of ambiverts?

Can be both talkative and reserved depending on the situation

According to the text, why are ambiverts adaptable and assertive?

They can be both talkative and reserved depending on the situation

Which type of market involves purchasing goods and services for personal use?

B2C

What are the characteristics of durable consumer goods?

They have shorter decision-making processes

Which type of market has larger buying groups compared to B2C?

B2B

What is a key difference between Business to Government (B2G) and Business to Business (B2B) markets?

B2B buyers have higher purchasing power and are able to negotiate on price

According to the text, what is the definition of social selling?

The process of researching, connecting, and interacting with prospects and customers on social media networks.

What is a key characteristic of social selling mentioned in the text?

Requires salespeople to engage with their target buyers and build credibility.

Which of the following is a sales myth mentioned in the text?

Selling is only for extraverts.

According to the text, what is a sales reality related to personality types?

Personality type does not determine sales success.

Which of the following is a potential consequence of not understanding the anchor effect in sales?

Decreased sales performance

What is the main relationship between branding and sales?

Branding has a direct impact on sales

How do creative campaigns typically translate into sales?

They can lead to increased sales

What is the role of digital platforms and social media in influencing sales strategies?

They play a significant role in shaping sales strategies

Which of the following is a characteristic of Business to Government (B2G) markets?

B2G contracts are generally fewer in number compared to B2C contracts.

What is the main difference between Business to Government (B2G) and Business to Business (B2B) markets?

B2G sales cycles are longer compared to B2B sales cycles.

What does the Conversion Rate metric measure in the sales funnel?

How effectively leads convert to the next stage of the funnel.

What does the term 'funneling' refer to in the context of sales and marketing?

The stages of the customer's journey from initial awareness to the final action, a purchase.

Which type of sales organization structure involves sales reps selling all products in a given area?

Territory or geography-based sales force

Which type of sales organization structure allows the company to offer specialized training and develop individualized sales approaches and applications by industry?

Product category or service-based sales force

Which type of sales organization structure involves sales reps who are specialists in a given industry or market and manage the entire portfolio offer for a given customer cluster?

Market-based sales force

What is the relationship between sales and marketing in a potentially risky sales funnel?

Sales and marketing have split accountability when missing quotas

Which type of sales force is cost effective for large markets with small customer accounts?

Inside sales force

What is the main difference between vitamins and painkillers in the context of selling?

Vitamins are more preventive while painkillers are more reactive

Which type of sales organization structure involves combining different salesforces based on account segmentation?

Hybrid sales force

What are we selling: vitamins or painkillers?

Both vitamins and painkillers

Why is the question of selling vitamins or painkillers important?

It determines the investment potential

Which type of sales force is particularly useful in a market with long sales cycles, such as B2B and B2G?

Outside sales force

Test your knowledge of sales techniques and sales funnels in this quiz. Learn about the differences between B2C, B2B, and B2G selling approaches, as well as the additional regulatory concerns involved in B2G funnels. Challenge yourself and enhance your understanding of sales strategies.

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