You entered the break area after your shift and found one of your teammates looked very worried.

Understand the Problem

The question is describing a scenario where a person encounters a worried teammate in the break area after a shift. It raises the implication of needing to understand the concern of the teammate and potentially how to address it.

Answer

Showing empathy.

The right emotional intelligence skill needed in this situation is showing empathy.

Answer for screen readers

The right emotional intelligence skill needed in this situation is showing empathy.

More Information

In workplace settings, demonstrating empathy not only supports team morale but also encourages open communication and problem-solving.

Tips

Avoid jumping to conclusions or offering unsolicited advice without understanding the full context. Practice patience and give the individual time to express their concerns.

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