You are troubleshooting a problem with a printer attached to a Windows computer. Several print jobs are queued and the printer is online, but the print jobs are not printing. Which... You are troubleshooting a problem with a printer attached to a Windows computer. Several print jobs are queued and the printer is online, but the print jobs are not printing. Which two conditions could cause the problem? (Choose two.)
Understand the Problem
The question is asking for the identification of two possible conditions that could cause print jobs not to print in a Windows printer troubleshooting scenario. This requires knowledge of printer functions and common troubleshooting steps.
Answer
C and D: Printing is paused and There is a problem with the spooler.
The final answer is C and D: Printing is paused and There is a problem with the spooler.
Answer for screen readers
The final answer is C and D: Printing is paused and There is a problem with the spooler.
More Information
Paused printing and problems with the spooler are common issues that stop print jobs from proceeding, even if the printer is connected.
Tips
A common mistake is not checking if the printer is paused or if there are issues with the spooler service.
Sources
- Fix printer connection and printing problems in Windows - support.microsoft.com
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