Which properties are typically associated with intangible products like services? A) Credence properties B) Tangible properties C) Search properties D) Experience properties
Understand the Problem
The question is asking about the properties that are typically linked to intangible products, specifically services. It is looking to identify which of the given options correctly describes these properties.
Answer
A) Credence properties and D) Experience properties.
The final answer is A) Credence properties and D) Experience properties.
Answer for screen readers
The final answer is A) Credence properties and D) Experience properties.
More Information
Intangible products, like services, are often described by their credence properties, which can be challenging to evaluate even after consumption, such as medical diagnoses, and experience properties, which can only be assessed after consumption, like dining out.
Tips
A common mistake is associating services with tangible or search properties, which can be evaluated before purchase. Intangible products require different evaluation methods.
Sources
- All of the following are unique characteristics that distinguish ... - coursehero.com
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