Interpersonal Relationships 1501 – Midterm Study Guide CHAP 2 – Clarity and Safety in Communication Definition of Safety: "Patient safety is the absence of preventable harm to a pa... Interpersonal Relationships 1501 – Midterm Study Guide CHAP 2 – Clarity and Safety in Communication Definition of Safety: "Patient safety is the absence of preventable harm to a patient during the process of health care and reduction of risk of unnecessary harm associated with health care to an acceptable minimum" (WHO, 2020). Innovations that Foster Safety: (1) Clarity of communication (2) Collaboration (3) Cooperation (4) Blame Free (5) Clearly for Quality Care Tools for Safer Care (1) Simulations (2) Checklists (3) SBAR: (Situation, Background, Assessment, Recommendation). Situation = Identify yourself, patient and problem in 10 seconds. Background = Relevant context and brief history. Diagnosis, allergies, vital signs, medications Assessment = What you think is wrong Recommendations = Suggestion of care for patient. (4) Crew Resource Management: Briefing = The leader presents an overview of procedure, identifying roles/responsibilities, plans/unexpected. Debriefing = End of procedure, recap as to what went well or what might change. Team Training Models: TeamSTEPPS: Improving patient outcomes by improving communication using evidence-informed techniques. Communication skills include briefing/debriefing, respect, team leadership, SBAR. I PASS the BATON: Use during any transition by staff in patient care. P=patient (name, age, sex, location) A=assessment (diagnosis, symptoms, vital signs) S=situation (current status, level of certainty, recent changes, response to treatment) S=safety concerns (laboratory reports, allergies, alerts) B = Background (current meds, family history) A=actions (state what actions were taken and why) T=timing (level of urgency, timing and priorities) O=ownership (who is responsible) N=next(the plan; what will happen next, any changes) Saskatchewan Health Quality Council Safety Alert/Stop the Line: S=stop if you see something A=assess the situation F=Fix unsafe situation E=escalate your concern R=report unsafe situation Person – Provider Collaborations: Patient and family collaborations are important for fostering patient safety.

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The question appears to be asking for a study guide or summary regarding interpersonal communication, safety in healthcare, and best practices for nursing communication. It outlines various tools, models, and theories related to effective communication and patient safety within a nursing context, indicative of academic review.

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