Based on the passage, what is a way in which sales and customer service vary?
Understand the Problem
The question is asking to identify a key difference between sales and customer service based on the provided passage. It focuses on how customer service and sales differ in terms of their approach and skills required.
Answer
Customer service requires an open approach with an emphasis on earning customer respect.
The final answer is: Customer service requires an open approach with an emphasis on earning customer respect.
Answer for screen readers
The final answer is: Customer service requires an open approach with an emphasis on earning customer respect.
More Information
Sales and customer service both require communication and interpersonal skills, but customer service focuses more on earning respect through openness and flexibility.
Tips
A common mistake is not distinguishing between the nuanced approaches required in sales and customer service.
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