A user reports that his dot matrix printer is printing dark and clear on the left side of the paper but that the print is very light on the right side of the paper. What should you... A user reports that his dot matrix printer is printing dark and clear on the left side of the paper but that the print is very light on the right side of the paper. What should you do to correct this problem with the printer?

Question image

Understand the Problem

The question is asking what action should be taken to resolve an issue with a dot matrix printer that is printing unevenly, with the left side being clear and dark while the right side is light. The goal is to identify the correct troubleshooting step for printer maintenance.

Answer

Adjust the platen.

The appropriate action is to adjust the platen. This can ensure the paper is held properly, leading to uniform printing.

Answer for screen readers

The appropriate action is to adjust the platen. This can ensure the paper is held properly, leading to uniform printing.

More Information

Adjusting the platen can help ensure the paper is held and fed precisely, which often resolves uneven print darkness issues.

Tips

A common mistake might be to assume the ribbon needs replacement. However, if the issue is isolated to one side, the ribbon is likely fine.

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