Workplace Conflict Management Quiz
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Questions and Answers

According to the Thomas-Kilmann Conflict Mode Instrument (TKI), how many major styles of conflict management are there?

  • Five (correct)
  • Six
  • Three
  • Four
  • What are the potential negative consequences of conflict in the workplace mentioned in the text?

  • Lost productivity (correct)
  • Decreased flexibility
  • Enhanced mental health
  • Increased understanding of working relationships
  • Which competency is highlighted as crucial for today’s working professionals in the text?

  • Conflict avoidance
  • Collaboration with colleagues
  • Competing for ideas
  • Understanding of conflict management styles (correct)
  • According to Dr. Barbara Benoliel, what is emphasized about the different conflict management styles?

    <p>Each strategy has its own benefits</p> Signup and view all the answers

    What is highlighted as a potential positive outcome of conflict in the workplace?

    <p>Increased understanding of working relationships</p> Signup and view all the answers

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