Workplace Communication Essentials Quiz

Participating in a structured brainstorming session with designated speaking turns

Sending an official email to the entire department regarding a policy change

Sending a quick message to a colleague through a messaging app to ask about a project (correct)

Conducting a formal presentation during a team meeting

Interrupting others to assert dominance

Active listening and feedback (correct)

Avoiding eye contact to maintain professionalism

Using complex jargon to demonstrate expertise

Assuming that all team members share the same cultural norms and communication styles (correct)

Being open-minded and adapting to different communication preferences

Using idiomatic expressions to enhance clarity

Respecting diverse perspectives and communication approaches