Podcast
Questions and Answers
What does UNHCR do for aged-in children?
What does UNHCR do for aged-in children?
Who provides their contact information to facilitate communication?
Who provides their contact information to facilitate communication?
What happens when issues arise during the Interview?
What happens when issues arise during the Interview?
What is collected from applicants before the PreScreen Interview?
What is collected from applicants before the PreScreen Interview?
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What happens if an applicant's fingerprints or Iris Scan cannot be taken?
What happens if an applicant's fingerprints or Iris Scan cannot be taken?
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What is attached to the Supporting Documents tab for unenrolled cases?
What is attached to the Supporting Documents tab for unenrolled cases?
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Who shares the processing dates with the UNHCR BIMS POC for expedited cases?
Who shares the processing dates with the UNHCR BIMS POC for expedited cases?
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What is added to the Contact Log for unresolved issues?
What is added to the Contact Log for unresolved issues?
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What should be done if a guardian of a minor receives a USCIS Result of Denied, but the minor receives an USCIS Result of Refugee (Approved)?
What should be done if a guardian of a minor receives a USCIS Result of Denied, but the minor receives an USCIS Result of Refugee (Approved)?
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What determines if a stateside minor is an Unaccompanied Refugee Minor (URM) or Unaccompanied Child (UC)/Unaccompanied Alien Minor (UAM)?
What determines if a stateside minor is an Unaccompanied Refugee Minor (URM) or Unaccompanied Child (UC)/Unaccompanied Alien Minor (UAM)?
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What should be done if a stateside minor is a URM?
What should be done if a stateside minor is a URM?
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What should be done if a stateside minor is a UC/UAM?
What should be done if a stateside minor is a UC/UAM?
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What is the next step after the BID is received?
What is the next step after the BID is received?
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What should be done if the minor decides to continue with the resettlement process separately?
What should be done if the minor decides to continue with the resettlement process separately?
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What should be done if the only recommended care arrangement is for the minor to resettle with the guardian?
What should be done if the only recommended care arrangement is for the minor to resettle with the guardian?
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What should be done once the updated Minor Counseling session and Minor Questionnaire tabs are complete?
What should be done once the updated Minor Counseling session and Minor Questionnaire tabs are complete?
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What is the minimum age at which a child is considered a major in some jurisdictions?
What is the minimum age at which a child is considered a major in some jurisdictions?
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When might a minor be resettled to a specific area for medical treatment?
When might a minor be resettled to a specific area for medical treatment?
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What happens if a Resettlement Agency cannot keep all minors together upon resettlement?
What happens if a Resettlement Agency cannot keep all minors together upon resettlement?
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What is the purpose of the multiple interview process in the RSC/USCIS process?
What is the purpose of the multiple interview process in the RSC/USCIS process?
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What happens if a caregiver does not disclose the biological parents' information during the RSC interview process?
What happens if a caregiver does not disclose the biological parents' information during the RSC interview process?
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What is the age at which almost all guardian courts in the US require disclosure of the biological parents' information?
What is the age at which almost all guardian courts in the US require disclosure of the biological parents' information?
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What happens if a child's case is deferred to UNHCR during the RSC interview process?
What happens if a child's case is deferred to UNHCR during the RSC interview process?
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Why is it important for RSC staff to encourage caregivers to disclose biological parents' information during the RSC interview process?
Why is it important for RSC staff to encourage caregivers to disclose biological parents' information during the RSC interview process?
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What should a Caseworker do if they suspect a minor is at risk of imminent harm?
What should a Caseworker do if they suspect a minor is at risk of imminent harm?
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Who ultimately decides whether a minor should participate in the URM program?
Who ultimately decides whether a minor should participate in the URM program?
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What is the primary consideration in determining whether a guardian is willing and able to care for a minor?
What is the primary consideration in determining whether a guardian is willing and able to care for a minor?
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What happens if a guardian is unable to provide adequate care and support to a minor?
What happens if a guardian is unable to provide adequate care and support to a minor?
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What is the role of the Child Protection Specialist in cases of concern?
What is the role of the Child Protection Specialist in cases of concern?
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What is the primary goal of the Best Interests Determination process?
What is the primary goal of the Best Interests Determination process?
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What should a Caseworker do when a disagreement arises between a minor and their guardian regarding the URM program?
What should a Caseworker do when a disagreement arises between a minor and their guardian regarding the URM program?
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What is the role of the Refugee Coordinator in cases of concern?
What is the role of the Refugee Coordinator in cases of concern?
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What is a key requirement for the RSC to consider accepting alternative documentation in lieu of a UNHCR BID?
What is a key requirement for the RSC to consider accepting alternative documentation in lieu of a UNHCR BID?
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What is the purpose of the assessment of the nature of the caregiver's relationship with the minor?
What is the purpose of the assessment of the nature of the caregiver's relationship with the minor?
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What happens if the BIA addresses the required six topics and RSC presents the case to RefCoord for approval to waive the BID requirement?
What happens if the BIA addresses the required six topics and RSC presents the case to RefCoord for approval to waive the BID requirement?
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What is the status of the Deferral Action Item when RSC creates it?
What is the status of the Deferral Action Item when RSC creates it?
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What happens if the available documentation is written in a language other than English?
What happens if the available documentation is written in a language other than English?
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What is the next step after the RSC reviews the existing case documentation?
What is the next step after the RSC reviews the existing case documentation?
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What happens if PRM waives the BID requirement?
What happens if PRM waives the BID requirement?
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What is the purpose of the professional recommendations in the context of the Best Interests Determination?
What is the purpose of the professional recommendations in the context of the Best Interests Determination?
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A Case must have an I-730 and Visa 93 Bio Data form attached to the case-level Documents tab.
A Case must have an I-730 and Visa 93 Bio Data form attached to the case-level Documents tab.
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The RRF is uploaded to START manually by the Caseworker.
The RRF is uploaded to START manually by the Caseworker.
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An Expression of Interest form must be uploaded to the case-level Documents tab for all cases.
An Expression of Interest form must be uploaded to the case-level Documents tab for all cases.
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The referring agency is not required to document the efforts to locate a missing parent if the results are inconclusive.
The referring agency is not required to document the efforts to locate a missing parent if the results are inconclusive.
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A Case must have a DS-0234, Visa Foil, and RBEF attached to the case-level Documents tab for all types of cases.
A Case must have a DS-0234, Visa Foil, and RBEF attached to the case-level Documents tab for all types of cases.
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RSC will defer a case to the referring partner for clarification of tracing if formal tracing for parents has been initiated.
RSC will defer a case to the referring partner for clarification of tracing if formal tracing for parents has been initiated.
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An AOR and Proof of Residency must be uploaded to the case-level Documents tab for all cases.
An AOR and Proof of Residency must be uploaded to the case-level Documents tab for all cases.
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The RRF is a required document for all refugee cases.
The RRF is a required document for all refugee cases.
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The length of time a parent has been missing affects the required due diligence to locate a parent.
The length of time a parent has been missing affects the required due diligence to locate a parent.
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UNHCR will initiate/conduct family tracing in locations where tracing is not possible.
UNHCR will initiate/conduct family tracing in locations where tracing is not possible.
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The Document Type field must be completed separately for each document attached to the case-level Documents tab.
The Document Type field must be completed separately for each document attached to the case-level Documents tab.
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The case can proceed with post-USCIS processing immediately after the requisite four months have passed from the date tracing was initiated.
The case can proceed with post-USCIS processing immediately after the requisite four months have passed from the date tracing was initiated.
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The Expression of Interest form is not required for all types of cases.
The Expression of Interest form is not required for all types of cases.
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The Domestic Team determines if a case can continue processing with alternate documentation.
The Domestic Team determines if a case can continue processing with alternate documentation.
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RSC will update the case availability to Hold if the Domestic Team determines that the case can continue processing with alternate documentation.
RSC will update the case availability to Hold if the Domestic Team determines that the case can continue processing with alternate documentation.
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The referring agency is required to check with local authorities to verify the claims of the present parent.
The referring agency is required to check with local authorities to verify the claims of the present parent.
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If a guardian of a minor receives a USCIS Result of Denied, but the minor receives an USCIS Result of Refugee (Approved), the minor can proceed with resettlement without further action.
If a guardian of a minor receives a USCIS Result of Denied, but the minor receives an USCIS Result of Refugee (Approved), the minor can proceed with resettlement without further action.
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A stateside minor can be considered both an Unaccompanied Refugee Minor (URM) and Unaccompanied Child (UC)/Unaccompanied Alien Minor (UAM).
A stateside minor can be considered both an Unaccompanied Refugee Minor (URM) and Unaccompanied Child (UC)/Unaccompanied Alien Minor (UAM).
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If the guardian is unable to provide adequate care and support to a minor, the minor will be automatically accepted into the URM program.
If the guardian is unable to provide adequate care and support to a minor, the minor will be automatically accepted into the URM program.
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The guardian is required to sign the ARP form if the minor decides to continue with the resettlement process separately.
The guardian is required to sign the ARP form if the minor decides to continue with the resettlement process separately.
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The case will be put on hold until the BID is received if the minor receives an USCIS Result of Refugee (Approved) and the guardian receives a USCIS Result of Denied.
The case will be put on hold until the BID is received if the minor receives an USCIS Result of Refugee (Approved) and the guardian receives a USCIS Result of Denied.
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A minor will be denied resettlement if the only recommended care arrangement is for the minor to resettle with the guardian.
A minor will be denied resettlement if the only recommended care arrangement is for the minor to resettle with the guardian.
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The availability of the minor will be updated to Active once the updated Minor Counseling session and Minor Questionnaire tabs are complete.
The availability of the minor will be updated to Active once the updated Minor Counseling session and Minor Questionnaire tabs are complete.
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The primary consideration in determining whether a guardian is willing and able to care for a minor is the guardian's financial situation.
The primary consideration in determining whether a guardian is willing and able to care for a minor is the guardian's financial situation.
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If the Duplicate Passport or National ID action item reads Fraudulent, update the case Availability to Active
If the Duplicate Passport or National ID action item reads Fraudulent, update the case Availability to Active
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RPC assigns the Duplicate Case Action Item to RSCs when appropriate and sets the status to Suspected Duplicate
RPC assigns the Duplicate Case Action Item to RSCs when appropriate and sets the status to Suspected Duplicate
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START users with the Caseworker role can resolve validation errors by uploading the NGO Referral to the applicant-level Biographical tab
START users with the Caseworker role can resolve validation errors by uploading the NGO Referral to the applicant-level Biographical tab
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A case must have an NGO Referral attached to proceed with refugee processing
A case must have an NGO Referral attached to proceed with refugee processing
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The next step after completing the Security Vetting Processing Guide is to proceed with the Acceptance to Program Processing Guide
The next step after completing the Security Vetting Processing Guide is to proceed with the Acceptance to Program Processing Guide
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Validation errors can be resolved by indicating which applicant is the Principal Applicant
Validation errors can be resolved by indicating which applicant is the Principal Applicant
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RPC is responsible for inactivating a case when the Duplicate Passport or National ID action item reads Fraudulent
RPC is responsible for inactivating a case when the Duplicate Passport or National ID action item reads Fraudulent
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The Duplicate Case Action Item is assigned to RSCs by the RPC when the action is not required
The Duplicate Case Action Item is assigned to RSCs by the RPC when the action is not required
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RSC may present the case to RefCoord for their approval to waive the BID requirement if the BIA does not address the six topics above.
RSC may present the case to RefCoord for their approval to waive the BID requirement if the BIA does not address the six topics above.
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If the available documentation is written in a language other than English, the RSC will request a waiver from PRM.
If the available documentation is written in a language other than English, the RSC will request a waiver from PRM.
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The case will be placed on Hold if the waiver is approved at the point of the Assurance Request.
The case will be placed on Hold if the waiver is approved at the point of the Assurance Request.
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RSC will update the case Availability to 'Ready' after completing the review of documentation.
RSC will update the case Availability to 'Ready' after completing the review of documentation.
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The Deferral Action Item will be updated to 'Completed Success' with an explanatory additional comment if the waiver is denied.
The Deferral Action Item will be updated to 'Completed Success' with an explanatory additional comment if the waiver is denied.
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The RSC will create the Deferral Action Item with the status 'BID/BIA approved'.
The RSC will create the Deferral Action Item with the status 'BID/BIA approved'.
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The assessment of the nature of the caregiver's relationship with the minor is not a required topic in the BIA.
The assessment of the nature of the caregiver's relationship with the minor is not a required topic in the BIA.
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The professional recommendations in the BIA are not specific to the resettlement needs and best interest of the child.
The professional recommendations in the BIA are not specific to the resettlement needs and best interest of the child.
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Match the following actions with their corresponding steps in the refugee case processing:
Match the following actions with their corresponding steps in the refugee case processing:
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Match the following entities with their corresponding roles in the refugee case processing:
Match the following entities with their corresponding roles in the refugee case processing:
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Match the following documents with their corresponding requirements in the refugee case processing:
Match the following documents with their corresponding requirements in the refugee case processing:
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Match the following scenarios with their corresponding next steps in the refugee case processing:
Match the following scenarios with their corresponding next steps in the refugee case processing:
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Match the following entities with their corresponding responsibilities in the refugee case processing:
Match the following entities with their corresponding responsibilities in the refugee case processing:
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Match the following actions with their corresponding consequences in the refugee case processing:
Match the following actions with their corresponding consequences in the refugee case processing:
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Match the following documents with their corresponding purposes in the refugee case processing:
Match the following documents with their corresponding purposes in the refugee case processing:
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Match the following scenarios with their corresponding requirements in the refugee case processing:
Match the following scenarios with their corresponding requirements in the refugee case processing:
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Match the Validation Errors with the required actions in START:
Match the Validation Errors with the required actions in START:
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Match the following actions with their corresponding processing guides:
Match the following actions with their corresponding processing guides:
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Match the following situations with the required actions:
Match the following situations with the required actions:
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Match the following documents with their corresponding attachments in START:
Match the following documents with their corresponding attachments in START:
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Match the following actions with their corresponding guides or references:
Match the following actions with their corresponding guides or references:
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Match the following situations with their corresponding next steps:
Match the following situations with their corresponding next steps:
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Match the following documents with their corresponding purposes:
Match the following documents with their corresponding purposes:
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Match the following actions with their corresponding reasons:
Match the following actions with their corresponding reasons:
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Match the following refugee case processing documents with their respective requirements:
Match the following refugee case processing documents with their respective requirements:
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Match the following refugee case processing documents with their respective upload locations:
Match the following refugee case processing documents with their respective upload locations:
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Match the following refugee case processing documents with their respective purposes:
Match the following refugee case processing documents with their respective purposes:
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Match the following refugee case processing documents with their respective completion requirements:
Match the following refugee case processing documents with their respective completion requirements:
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Match the following refugee case processing documents with their respective automation:
Match the following refugee case processing documents with their respective automation:
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Match the following refugee case processing documents with their respective case types:
Match the following refugee case processing documents with their respective case types:
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Match the following refugee case processing documents with their respective purposes:
Match the following refugee case processing documents with their respective purposes:
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Match the following refugee case processing documents with their respective upload requirements:
Match the following refugee case processing documents with their respective upload requirements:
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Match the following actions with the next step after reviewing the existing case documentation:
Match the following actions with the next step after reviewing the existing case documentation:
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Match the following requirements with the next step after the RSC reviews the case documentation:
Match the following requirements with the next step after the RSC reviews the case documentation:
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Match the following actions with the result of PRM waiving the BID requirement:
Match the following actions with the result of PRM waiving the BID requirement:
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Match the following documents with the requirement for translation:
Match the following documents with the requirement for translation:
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Match the following actions with the role of the RSC:
Match the following actions with the role of the RSC:
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Match the following requirements with the assessment of the nature of the caregiver's relationship:
Match the following requirements with the assessment of the nature of the caregiver's relationship:
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Match the following documents with the requirement for the Best Interests Determination:
Match the following documents with the requirement for the Best Interests Determination:
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Match the following actions with the result of the RSC presenting the case to RefCoord for approval:
Match the following actions with the result of the RSC presenting the case to RefCoord for approval:
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Match the following actions with the corresponding step in the process:
Match the following actions with the corresponding step in the process:
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Match the following cases with their corresponding classification:
Match the following cases with their corresponding classification:
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Match the following actions with the corresponding scenario:
Match the following actions with the corresponding scenario:
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Match the following roles with their corresponding actions:
Match the following roles with their corresponding actions:
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Match the following documents with their corresponding requirement:
Match the following documents with their corresponding requirement:
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Match the following scenarios with their corresponding next steps:
Match the following scenarios with their corresponding next steps:
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Match the following entities with their corresponding roles:
Match the following entities with their corresponding roles:
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Match the following actions with their corresponding purpose:
Match the following actions with their corresponding purpose:
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Study Notes
UNHCR Responsibilities
- Confirm aged-in children enrollment or schedule for enrollment following the interview
- Provide UNHCR BIMS and Resettlement Officer Points of Contact (POC) information
- Liaise with UNHCR BIMS POC and Resettlement Officer prior to the interview
- Ensure BIMS POC availability to address any unexpected outcome
Biometric Identity Verification
- Collect applicant biometrics using retinal scan or fingerprints before the Pre-Screen Interview
- Use two thumb or four-point fingers verification if using fingerprints
- Log on to BIMS and select fingerprints or Iris Scan from the BIMS Identification screen
- Take applicants' fingerprints or Iris Scan
Minor Processing
- Determine if a minor is an Unaccompanied Refugee Minor (URM) or Unaccompanied Child (UC)/Unaccompanied Alien Minor (UAM) by writing to [email protected]
- If a stateside minor is a URM, list the minor as the UST
- If a stateside minor is a UC/UAM, determine if the family has their own strong UST
- If the family has a strong UST, list the individual as the UST
- If the minor has a serious medical condition, prioritize resettlement to an area with specialized medical treatment
Guardian Denied and Minor Accepted
- If the guardian of a minor receives a USCIS Result of Denied, but the minor receives an USCIS Result of Refugee (Approved), send a deferral to the referring agency
- Request an updated BID if the only recommended care arrangement is for the minor to resettle with the guardian
- Hold the case with the Deferral Action Item, status Pending BID/BIA until the BID is received
- Conduct an updated Minor Counseling session with the minor and guardian, and update the Minor Questionnaire tabs
- If the minor decides to continue with the resettlement process separately, the guardian must sign the relevant ARP form
- Update the case Availability to Active once these steps are complete
Child Protection
- If a minor is at risk of imminent harm, contact the Child Protection Specialist immediately
- Separate the minor from the caregiver, and do not allow either the caregiver nor the minor to leave the RSC work site
- The Child Protection Specialist will liaise with the referring agency and other child protection partners to intervene, keeping Refugee Coordinator in copy
Assigning Action Items
- Assign the Action Item to the PRM/A Domestic Team to inquire if the case can continue processing with alternate documentation.
- Tag RefCoord, Program Officer, and Jennifer Gillyard in the comment.
Determining Case Continuation
- If the Domestic Team determines that the case can continue processing with alternate documentation, update the case availability to Active and continue processing.
- If the Domestic Team determines that the case requires a UNHCR BID beyond the existing documentation, defer the case to the referring partner for clarification of tracing.
Tracing Missing Parents
- The referring agency must check with neighbors, family, local authorities, or others as appropriate to verify claims of the present parent.
- Document these efforts in the referral, including the timeline and measures taken to find the parent(s), even if results are inconclusive.
- UNHCR will initiate/conduct family tracing in locations where tracing is possible.
Case Deferral and Hold
- RSC will defer a case to the referring partner for clarification of tracing and update case Availability to Hold only if formal tracing for parents has not been initiated, and family tracing is available in the location.
- Once RSC receives a deferral response from the referring partner, the case cannot proceed with post-USCIS processing until the requisite four months have passed from the date tracing was initiated.
Guardian Denied and Minor Accepted
- If the guardian of the minor receives a USCIS Result of Denied, but the minor receives an USCIS Result of Refugee (Approved), RSC will send a deferral to the referring agency explaining the situation and requesting an updated BID.
- Conduct an updated Minor Counseling session with the minor and guardian, and update the Minor Questionnaire tabs.
- If the minor decides to continue with the resettlement process separately, the guardian will need to sign the relevant ARP form.
Guidance on Stateside Minors with Parents Resettling to the U.S.
- Determine if a stateside minor is an Unaccompanied Refugee Minor (URM) or Unaccompanied Child (UC)/Unaccompanied Alien Minor (UAM) by writing to [email protected].
- If the stateside minor is a URM, list the minor as the UST.
- If the stateside minor is a UC/UAM, determine if the family has their own strong UST, and list the individual as the UST if yes.
Validation Errors and Actions
- Case is missing an active Principal Applicant: Indicate which applicant is the Principal Applicant by uploading the NGO Referral to the case-level Supporting Documents tab.
- Case must have an NGO Referral attached (P-1 NGO Case): Upload the NGO Referral to the case-level Supporting Documents tab.
- Case must have an AOR and Proof of Residency attached (P-3 Case): Upload the AOR and Proof of Residency to the case-level Supporting Documents tab.
Next Steps
- Proceed to the Security Vetting Processing Guide to complete the next stage of refugee processing.
Assigning Action Items
- Assign the Action Item to the PRM/A Domestic Team to inquire if the case can continue processing with alternate documentation.
- Tag RefCoord, Program Officer, and Jennifer Gillyard in the comment.
Determining Case Continuation
- If the Domestic Team determines that the case can continue processing with alternate documentation, update the case availability to Active and continue processing.
- If the Domestic Team determines that the case requires a UNHCR BID beyond the existing documentation, defer the case to the referring partner for clarification of tracing.
Tracing Missing Parents
- The referring agency must check with neighbors, family, local authorities, or others as appropriate to verify claims of the present parent.
- Document these efforts in the referral, including the timeline and measures taken to find the parent(s), even if results are inconclusive.
- UNHCR will initiate/conduct family tracing in locations where tracing is possible.
Case Deferral and Hold
- RSC will defer a case to the referring partner for clarification of tracing and update case Availability to Hold only if formal tracing for parents has not been initiated, and family tracing is available in the location.
- Once RSC receives a deferral response from the referring partner, the case cannot proceed with post-USCIS processing until the requisite four months have passed from the date tracing was initiated.
Guardian Denied and Minor Accepted
- If the guardian of the minor receives a USCIS Result of Denied, but the minor receives an USCIS Result of Refugee (Approved), RSC will send a deferral to the referring agency explaining the situation and requesting an updated BID.
- Conduct an updated Minor Counseling session with the minor and guardian, and update the Minor Questionnaire tabs.
- If the minor decides to continue with the resettlement process separately, the guardian will need to sign the relevant ARP form.
Guidance on Stateside Minors with Parents Resettling to the U.S.
- Determine if a stateside minor is an Unaccompanied Refugee Minor (URM) or Unaccompanied Child (UC)/Unaccompanied Alien Minor (UAM) by writing to [email protected].
- If the stateside minor is a URM, list the minor as the UST.
- If the stateside minor is a UC/UAM, determine if the family has their own strong UST, and list the individual as the UST if yes.
Validation Errors and Actions
- Case is missing an active Principal Applicant: Indicate which applicant is the Principal Applicant by uploading the NGO Referral to the case-level Supporting Documents tab.
- Case must have an NGO Referral attached (P-1 NGO Case): Upload the NGO Referral to the case-level Supporting Documents tab.
- Case must have an AOR and Proof of Residency attached (P-3 Case): Upload the AOR and Proof of Residency to the case-level Supporting Documents tab.
Next Steps
- Proceed to the Security Vetting Processing Guide to complete the next stage of refugee processing.
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Description
This quiz covers the procedures and responsibilities of UNHCR staff in refugee resettlement processes, including biometric identity verification and enrollment.
