Recent

  • Show all results for ""

🎧 New: AI-Generated Podcasts Turn your study notes into engaging audio conversations. Learn more

Understanding Customer Needs
6 Questions
1 Views

Understanding Customer Needs

Created by
@WiseCarnelian

Podcast Beta

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Which of the following is NOT one of the customer's needs mentioned in the text?

  • Physiological needs
  • Esteem needs (correct)
  • Safety needs
  • Social needs

    • What are the two highest-level needs mentioned in the text?

  • Esteem and self-actualization needs (correct)
  • Safety and social needs
  • Physiological and safety needs
  • Social and esteem needs

    • Which of the following is an example of a physiological need?

  • The need for recognition
  • The need for belonging
  • The need for food (correct)
  • The need for personal growth

    • Which of the following is NOT one of the customer's needs mentioned in the text?

    <p>Belongingness needs</p> Signup and view all the answers

    Which of the following needs is related to a person's sense of belonging and acceptance?

    <p>Social needs</p> Signup and view all the answers

    Which of the following needs is related to a person's desire for personal growth and fulfillment?

    <p>Self-actualization needs</p> Signup and view all the answers

    More Quizzes Like This

    Customer Service Skills Quiz
    10 questions

    Improve Your Customer Service Skills Quiz

    BoomingDalmatianJasper8952 avatar
    BoomingDalmatianJasper8952
    Identifying Customer Needs, Pain Points and Demographics Quiz
    8 questions

    Identifying Customer Needs, Pain Points and Demographics Quiz

    ExultantGold avatar
    ExultantGold
    Customer Needs, Pain Points, and Demographics Quiz
    10 questions

    Customer Needs, Pain Points, and Demographics Quiz

    PanoramicStatistics avatar
    PanoramicStatistics
    Customer Needs and Wants Analysis
    11 questions

    Customer Needs and Wants Analysis Quiz and Flashcards

    FoolproofPyramidsOfGiza avatar
    FoolproofPyramidsOfGiza
    Use Quizgecko on...
    Browser
    Open
    Browser
    Browser