Understanding Customer Needs
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Questions and Answers

Which of the following is NOT one of the customer's needs mentioned in the text?

  • Physiological needs
  • Esteem needs (correct)
  • Safety needs
  • Social needs

    • What are the two highest-level needs mentioned in the text?

  • Esteem and self-actualization needs (correct)
  • Safety and social needs
  • Physiological and safety needs
  • Social and esteem needs

    • Which of the following is an example of a physiological need?

  • The need for recognition
  • The need for belonging
  • The need for food (correct)
  • The need for personal growth

    • Which of the following is NOT one of the customer's needs mentioned in the text?

    <p>Belongingness needs</p> Signup and view all the answers

    Which of the following needs is related to a person's sense of belonging and acceptance?

    <p>Social needs</p> Signup and view all the answers

    Which of the following needs is related to a person's desire for personal growth and fulfillment?

    <p>Self-actualization needs</p> Signup and view all the answers

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