Podcast Beta
Questions and Answers
Understanding customer needs is not important in product development.
False
The product must meet customer needs better than the competition and at a better price.
True
The tasks for representative customers should be presented in a random order using software.
True
Dividing the total vote by the number of participants who voted is part of computing the customer top tasks.
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Following a customer home or to his workplace to observe him is called 'Follow me home' technique.
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