Podcast
Questions and Answers
Which type of organization typically has power and decision-making authority concentrated at higher levels?
Which type of organization typically has power and decision-making authority concentrated at higher levels?
- Decentralized organization
- Mechanistic organization
- Centralized organization (correct)
- Organic organization
A mechanistic organization is described as flexible and decentralized.
A mechanistic organization is described as flexible and decentralized.
False (B)
What is the term for the extent to which employees specialize or generalize in their roles?
What is the term for the extent to which employees specialize or generalize in their roles?
Division of labor
In a narrow span of control, the organization is typically considered to be __________.
In a narrow span of control, the organization is typically considered to be __________.
Match the organizational structure with its characteristic:
Match the organizational structure with its characteristic:
What type of conflict is focused on emotions and often considered destructive?
What type of conflict is focused on emotions and often considered destructive?
What is a characteristic of a decentralized organization?
What is a characteristic of a decentralized organization?
Constructive conflict is aimed at maximizing mutual gains.
Constructive conflict is aimed at maximizing mutual gains.
A flatter organizational structure typically results in more middle management.
A flatter organizational structure typically results in more middle management.
What is task interdependence?
What is task interdependence?
Name one advantage of a mechanistic organization.
Name one advantage of a mechanistic organization.
Conflicts arising from differing _______ goals relate to what is to be accomplished.
Conflicts arising from differing _______ goals relate to what is to be accomplished.
Match the types of conflict to their definitions:
Match the types of conflict to their definitions:
Which type of conflict involves competition over perceived or actual resource constraints?
Which type of conflict involves competition over perceived or actual resource constraints?
Dysfunctional conflict contributes positively to organizational effectiveness.
Dysfunctional conflict contributes positively to organizational effectiveness.
What leads to constructive conflict?
What leads to constructive conflict?
What characterizes a prebureaucratic structure?
What characterizes a prebureaucratic structure?
A functional structure groups employees based on their location.
A functional structure groups employees based on their location.
What type of structure involves the use of project teams alongside a functional structure?
What type of structure involves the use of project teams alongside a functional structure?
A __________ structure is effective in stable environments with a high degree of hierarchy.
A __________ structure is effective in stable environments with a high degree of hierarchy.
Match the following production types to their descriptions:
Match the following production types to their descriptions:
In organization structure, which of the following is NOT a base for grouping employees?
In organization structure, which of the following is NOT a base for grouping employees?
Flat structures feature a high managerial span of control.
Flat structures feature a high managerial span of control.
What structure would best support organizations needing quick adaptation to changes?
What structure would best support organizations needing quick adaptation to changes?
What is the main purpose of Alternative Dispute Resolution?
What is the main purpose of Alternative Dispute Resolution?
Conciliation involves a neutral third party who helps parties reach an agreement.
Conciliation involves a neutral third party who helps parties reach an agreement.
What are the two behaviors defined in the Ohio State leadership studies?
What are the two behaviors defined in the Ohio State leadership studies?
Mediation involves a third party who is ________ to facilitate discussion.
Mediation involves a third party who is ________ to facilitate discussion.
Which of the following is NOT considered a trait of effective leadership?
Which of the following is NOT considered a trait of effective leadership?
Match the leadership traits with their descriptions:
Match the leadership traits with their descriptions:
Initiating structure behavior is primarily concerned with the emotions of subordinates.
Initiating structure behavior is primarily concerned with the emotions of subordinates.
What is the primary role of a mediator in dispute resolution?
What is the primary role of a mediator in dispute resolution?
Which of the following leader behaviors is NOT identified in the path-goal theory?
Which of the following leader behaviors is NOT identified in the path-goal theory?
According to path-goal theory, subordinates are motivated by their leaders only if the leader's behavior does not influence their expectancies.
According to path-goal theory, subordinates are motivated by their leaders only if the leader's behavior does not influence their expectancies.
Name one situational factor that affects leader behavior according to path-goal theory.
Name one situational factor that affects leader behavior according to path-goal theory.
In Vroom’s Decision Tree Approach, the decision-making style can vary based on situational characteristics, determining how much __________ should be allowed in decisions.
In Vroom’s Decision Tree Approach, the decision-making style can vary based on situational characteristics, determining how much __________ should be allowed in decisions.
Match the leader behavior with its description:
Match the leader behavior with its description:
Which of the following describes a characteristic of supportive leader behavior?
Which of the following describes a characteristic of supportive leader behavior?
Achievement-oriented behavior involves providing clear guidelines and expectations.
Achievement-oriented behavior involves providing clear guidelines and expectations.
What is the primary purpose of Vroom's Decision Tree Approach?
What is the primary purpose of Vroom's Decision Tree Approach?
Study Notes
### Conflict
- Conflict is a disagreement between two or more parties who perceive that their interests, needs, or concerns are threatened
- Conflict can be dysfunctional - destructive and focused on emotions and differences between the parties
- Conflict can be constructive - adaptive, positive and balances interests to maximize mutual gains
- Constructive conflict can be called functional conflict
Sources of Conflict
- Differing task goals
- Differing process goals
- Misinformation (not having the whole picture of the facts)
- Task interdependence (one person's work being dependent on another's)
- Organizational structure
Types of Conflict
- Task conflict - disagreement about the task or goals
- Process conflict - disagreement about how to accomplish a task
- Relationship conflict - conflict due to incompatibilities between individuals or groups
- Conflict of interest - conflict due to incompatible needs
- Values conflict - conflict arising from perceived or actual incompatibilities of values between individuals or groups
Organizational Structures
- Centralized organization - power and decision-making authority are concentrated at higher levels
- Decentralized organization - lower levels have more autonomy and authority for making decisions
### Characteristics of Organizational Structures
- Division of labor
- Span of control
- Hierarchy
- Formalization - extent to which rules, procedures and communication are written down and closely followed
- Centralization - degree to which power and decision-making are concentrated at higher levels of the organization
Business Strategy
- Business strategy should match organizational structure
- Production technology must align with organizational structure to maximize efficiency and effectiveness
Structures Based on Groupings
- Functional structure - groups people with the same skills or who use similar tools or work processes into departments
- Division - a collection of functions organized
- Matrix structure - combines a functional structure with a project or product team structure
Leadership Traits
- Emotional Intelligence
- Drive
- Motivation
Path Goal Theory of Leadership
- Effective leaders clarify paths and behaviors that lead to desired rewards (goals)
- Path Goal theory argues that subordinates are motivated by their leader to the extent that the leader's behaviors influence their expectancies
- Types of leader behaviors:
- Directive
- Supportive
- Participative
- Achievement-oriented
Vroom's Decision Tree Approach
- Attempts to prescribe how much participation subordinates should be allowed in making decisions
- Situational characteristics determine the degree to which subordinates should be encouraged to participate in decision making
- Managers choose between two decision trees
- Managers adopt endpoint decision styles
Alternative Dispute Resolution
- Alternative dispute resolution - involves a third party in a negotiation to overcome a stalemate
- Conciliation - third party builds a positive relationship between the parties
- Mediation - impartial third party (mediator) facilitates discussion using persuasion and logic, suggesting alternatives, and establishing each side's priorities
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Description
This quiz explores the various aspects of conflict, including its sources, types, and the distinction between dysfunctional and constructive conflict. It aims to provide a deeper understanding of how conflicts can affect interpersonal relationships and organizational dynamics.
