Understanding Conflict Management
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Questions and Answers

What is the definition of conflict?

  • A positive interaction that promotes healthy competition
  • A process of reaching a goal without any obstacles
  • An organizational process that leads to increased turnover
  • A psychological and behavioral reaction to a perception of interference with goals or rights (correct)

What is dysfunctional conflict?

  • Conflict that leads to better interpersonal relations
  • Conflict that results in increased performance
  • Conflict that decreases productivity and spreads to other areas (correct)
  • Conflict that stimulates new ideas and promotes healthy competition

What is task conflict?

  • A conflict regarding the goals and content of the work (correct)
  • A conflict resulting in better interpersonal relations
  • A conflict regarding how to achieve goals and do the work
  • A conflict between two people

What is the cause of conflict related to task interdependence?

<p>Completion of a task by one person affects the completion of a task by another person (A)</p> Signup and view all the answers

What is individual-group conflict?

<p>Conflict between an individual and other members of a group (B)</p> Signup and view all the answers

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