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Troubleshooting Syslog Event Collector Issues
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Troubleshooting Syslog Event Collector Issues

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Questions and Answers

You set up a new source that uses syslog to send events to an event collector (EC). You note that no data is collected from this source, but other syslog sources configured the same way work fine. Which tool can you use to troubleshoot whether the syslog data has reached the EC?

  • A. nslookup
  • B. tcpdump (correct)
  • C. ssh
  • D. netstat
  • An administrator is seeing the following system notification: 38750057 `" A protocol source configuration may be stopping events from being collected. What is a valid user action to this issue?

  • A. Re-install the QRadar Console
  • B. Restart the QRadar Console
  • C. Review the /var/log/qradar.log file for more information (correct)
  • D. Review the /var/log/error.log file for more information
  • What QRadar Assistant app do ?

  • A. Exports data from event and flow queries and saved searches in IBM QRadar.
  • B. Manage app and content extension inventory, view app and content extension recommendations, follow the QRadar Twitter feed, and get links to useful information (correct)
  • C. Monitors the health of your QRadar deploymen
  • D. Help you detect and prioritize threats across your network, and enable your security analysts to respond quickly and reduce the impact of security incidents.
  • An admin needs to delete a security profile. What activity must the admin first ensure is completed?

    <p>D. The users assigned to that security profile must first be reassigned.</p> Signup and view all the answers

    To review the internal changes done in Qradar, what log source in log activity tab must be selected?

    <p>D. SIM Audit</p> Signup and view all the answers

    How can you convert a saved search to an AQL string and modify it to create your own searches in order to quickly find the data you want?

    <p>D. Select a previously saved search and click Show AQL &gt; Copy to Clipboard</p> Signup and view all the answers

    What is correct order to stop Qradar Services? A. hostcontext>tomcat>hostservice B. hostcontext>hostservice>tomcat C. The order doesn't matter D. tomcat>hostservice>hostcontex

    <p>A. hostcontext&gt;tomcat&gt;hostservice</p> Signup and view all the answers

    if you face problems with HA, what folder do you look in to figure out?

    <p>A. /opt/qradar/ha</p> Signup and view all the answers

    IBM QRadar Deployment Intelligence needs what level SEC token to access REST API endpoints and for Ariel searches?

    <p>C. Admin level</p> Signup and view all the answers

    If you do not have access to the admin account from the user interface, how to change admin password?

    <p>B. /opt/qradar/support/changePasswd.sh -a</p> Signup and view all the answers

    Study Notes

    Troubleshooting Syslog Data

    • To troubleshoot whether syslog data has reached the Event Collector (EC), use a tool to verify if the data has been received.

    Protocol Source Configuration Issue

    • If a system notification appears stating "A protocol source configuration may be stopping events from being collected", a valid user action is to review the protocol source configuration.

    Deleting Security Profile

    • Before deleting a security profile, the administrator must first ensure that all associated rules are removed.

    Reviewing Internal Changes

    • To review internal changes done in QRadar, select the "Audit Log" log source in the Log Activity tab.

    Converting Saved Search to AQL String

    • To convert a saved search to an AQL string and modify it, go to the Search tab, select the saved search, and click on the "Edit" button, then click on the "AQL" button to view the AQL string.

    Stopping QRadar Services

    • The correct order to stop QRadar Services is: hostcontext > hostservice > tomcat.

    Troubleshooting HA Issues

    • If facing problems with HA, look in the /var/log/ha folder to figure out the issue.

    QRadar Deployment Intelligence

    • QRadar Deployment Intelligence requires a Level 3 SEC token to access REST API endpoints and for Ariel searches.

    Changing Admin Password

    • If you do not have access to the admin account from the user interface, change the admin password using the command-line interface (CLI) or the QRadar configuration wizard.

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    Description

    Identify the right tool to troubleshoot issues with syslog event collectors. A syslog source is not sending data to the event collector, but similar sources work fine.

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