TQM Implementation in Public Service Sectors

The focus of the research is on the exploration and evaluation of the factors for implementing TQM on organization performance in public service sectors in Sharjah.

According to the text, TQM implementation became a necessity due to the worldwide competitive situation, and there is a significant and rational connection between all TQM practices and the organizational performance.

The expected outcome of adopting TQM in public organizations in UAE is the enhancement of overall performance, enabling government departments to provide innovative services to its beneficiaries.

<p>There is interest in the application of total quality management in government institutions in the country to enable them to provide innovative services and enhance overall performance, as well as to compete in the worldwide competitive situation.</p> Signup and view all the answers

<p>The role of various quality awards is to recognize and reward the successful implementation of TQM in government institutions, as well as to promote and incentivize the adoption of TQM practices.</p> Signup and view all the answers