TQM Approach: Seven Basic Quality Tools
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Questions and Answers

Which of the following is NOT one of the Seven Basic Quality Tools?

  • Check sheets
  • Histograms
  • Pareto Analysis
  • Six Sigma (correct)

What is the primary focus of Total Quality Management (TQM)?

  • Increasing defects
  • Maximizing waste
  • Minimizing costs only
  • Customer satisfaction and continuous improvement (correct)

In the context of quality management, what does the Deming Chain refer to?

  • A tool for cost reduction
  • A manufacturing process flowchart
  • The linkage between quality improvement and increased productivity (correct)
  • A chain used in production lines

Which tool is used for identifying the most significant factors contributing to a problem?

<p>Pareto Analysis (D)</p> Signup and view all the answers

What is the primary purpose of using Check Sheets in quality management?

<p>To record data as it is collected (C)</p> Signup and view all the answers

What is one key aspect emphasized in the text regarding quality product?

<p>External customersupplier (C)</p> Signup and view all the answers

In the context of quality product, who needs to be satisfied according to the text?

<p>Users (D)</p> Signup and view all the answers

What is one of the main focuses for achieving quality according to the text?

<p>User satisfaction (B)</p> Signup and view all the answers

Based on the text, who are referred to as 'internal customersupplier'?

<p>Suppliers within the organization (B)</p> Signup and view all the answers

What approach is recommended in the text to achieve quality for satisfying users?

<p>Total Quality Management (TQM) (D)</p> Signup and view all the answers

Which category of tools is efficient when data are numerical and easy to collect in the TQM approach?

<p>Seven Basic Quality Tools (B)</p> Signup and view all the answers

In TQM, what type of data do the Seven Basic Quality Tools work best with?

<p>Numerical data that are easy to collect (B)</p> Signup and view all the answers

Which type of tools is commonly used in TQM for analyzing and solving quality-related problems?

<p>Seven Basic Quality Tools (A)</p> Signup and view all the answers

What distinguishes the Seven Basic Quality Tools from other tool categories in the TQM approach?

<p>They are efficient when data are numerical and easy to collect (B)</p> Signup and view all the answers

Which category of tools aligns with the idea that simplicity and ease of use are key in quality management practices?

<p>Seven Basic Quality Tools (A)</p> Signup and view all the answers

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