TQM Approach: Seven Basic Quality Tools

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson
Download our mobile app to listen on the go
Get App

Questions and Answers

Which of the following is NOT one of the Seven Basic Quality Tools?

  • Check sheets
  • Histograms
  • Pareto Analysis
  • Six Sigma (correct)

What is the primary focus of Total Quality Management (TQM)?

  • Increasing defects
  • Maximizing waste
  • Minimizing costs only
  • Customer satisfaction and continuous improvement (correct)

In the context of quality management, what does the Deming Chain refer to?

  • A tool for cost reduction
  • A manufacturing process flowchart
  • The linkage between quality improvement and increased productivity (correct)
  • A chain used in production lines

Which tool is used for identifying the most significant factors contributing to a problem?

<p>Pareto Analysis (D)</p> Signup and view all the answers

What is the primary purpose of using Check Sheets in quality management?

<p>To record data as it is collected (C)</p> Signup and view all the answers

What is one key aspect emphasized in the text regarding quality product?

<p>External customersupplier (C)</p> Signup and view all the answers

In the context of quality product, who needs to be satisfied according to the text?

<p>Users (D)</p> Signup and view all the answers

What is one of the main focuses for achieving quality according to the text?

<p>User satisfaction (B)</p> Signup and view all the answers

Based on the text, who are referred to as 'internal customersupplier'?

<p>Suppliers within the organization (B)</p> Signup and view all the answers

What approach is recommended in the text to achieve quality for satisfying users?

<p>Total Quality Management (TQM) (D)</p> Signup and view all the answers

Which category of tools is efficient when data are numerical and easy to collect in the TQM approach?

<p>Seven Basic Quality Tools (B)</p> Signup and view all the answers

In TQM, what type of data do the Seven Basic Quality Tools work best with?

<p>Numerical data that are easy to collect (B)</p> Signup and view all the answers

Which type of tools is commonly used in TQM for analyzing and solving quality-related problems?

<p>Seven Basic Quality Tools (A)</p> Signup and view all the answers

What distinguishes the Seven Basic Quality Tools from other tool categories in the TQM approach?

<p>They are efficient when data are numerical and easy to collect (B)</p> Signup and view all the answers

Which category of tools aligns with the idea that simplicity and ease of use are key in quality management practices?

<p>Seven Basic Quality Tools (A)</p> Signup and view all the answers

Flashcards

Total Quality Management (TQM)

A methodology aimed at enhancing customer satisfaction through consistent improvement.

Pareto Analysis

A chart highlighting the most significant factors of a problem.

Check Sheets

Forms used to gather data systematically as events happen.

Quality Product

Refers to a product that meets or exceeds the expectations of its users.

Signup and view all the flashcards

Internal customersupplier

Individuals or entities within an organization that provide services or products to others within the same organization.

Signup and view all the flashcards

Seven Basic Quality Tools

Tools effective for numerical data collection.

Signup and view all the flashcards

Deming Chain

The relationship between improving quality and boosting productivity.

Signup and view all the flashcards

More Like This

Use Quizgecko on...
Browser
Browser