3 Questions
What type of performance measures should be used when implementing TQM?
Non-financial measures
What kind of activities should performance measures for TQM cover?
All of the above
What is the main purpose of performance measures in TQM?
To evaluate the performance of the entire organisation
Test your knowledge of performance measures in Total Quality Management (TQM) with this quiz. Explore the types of measures used, the activities they cover, and their main purpose within TQM.
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