40 Questions
What does quality represent based on the text?
The degree to which a set of inherent characteristics fulfills requirements
Which type of characteristic is related to human safety?
Ergonomic
What is the main focus of Total Quality as compared to conventional quality?
Prevention of defects at the beginning of the process
Which of the following is NOT an inherent characteristic mentioned in the text?
Psychological
What is the primary goal of Quality Improvement in Total Quality?
Continuous cost reduction
Which concept aims at organized creation of beneficial change in a business?
Just-in-time concept
What is NOT an outcome of embracing Total Quality in a business?
Increasing plant downtime
What does Total Quality aim to do at the beginning of a process?
Maximize defects prevention
What is emphasized in ensuring Total Quality as a 'real fire arm'?
Striving for thorough policy control
What is a key element of the Supervisor's role in Total Quality Project?
Securing active participation from those involved
What is ISO 9001 known as?
Quality Management System
Which aspect should be considered while studying the existing cultural pattern for Total Quality?
Analyzing areas requiring improvement
How should Quality be built into products during manufacturing?
Building Quality into products during manufacturing
What should be done to avoid surprises during the Total Quality Project?
Proper planning and preparation
What is the aim when coordinating with various departments in Total Quality?
Balancing quality, cost, and production
What is a key element to make Quality improvement projects successful in Total Quality?
Making use of available tools
What is the main objective of Total Quality thinking?
To satisfy the needs and requirements of the customer
Which of the following is NOT a major element of total quality systems?
Statistical Analysis
What are the 'Seven Quality Management Tools'?
Pareto Analysis/Diagram, Cause & Effect Diagram, Scatter Diagram, Check Sheet, Histogram, Stratification, Process Control
Which of the following is NOT a tool or concept used in Total Quality?
Total Quality Audit
What is the power house of improvement in Total Quality activities?
Teamwork
What is the essence of Total Quality thinking?
Customer perception
What is the role of statistical and problem solving skills in Total Quality?
They are used in the right environment with various behavioural concepts
What is the purpose of introducing Total Quality?
To engage everyone at all levels in the process
What is the main objective of ISO 9001?
To consistently meet customer needs and expectations
Which of the following is NOT a topic covered by the risk-based approach of ISO 9001?
Marketing strategy
How many Quality Management Principles are outlined in ISO 9001?
7
Which of the following is NOT one of the 7 Quality Management Principles?
Cost optimization
What is the purpose of monitoring and measurement in ISO 9001?
To ensure conformity of processes, products, and services
What is the role of the 'Engagement of people' principle in ISO 9001?
To promote employee involvement and competence
What is the importance of the 'Evidence-based decision making' principle in ISO 9001?
To promote data-driven decision making
What does the 'Relationship management' principle in ISO 9001 focus on?
All of the above
What is the primary purpose of adapting ISO 9001 in the Indian industry?
To meet European market requirements and boost exports
What is the main focus of ISO 9001?
Establishing a minimum quality standard for international acceptance
Which of the following is not a requirement of ISO 9001?
Certification to ISO 9001
Which of the following organizations can't benefit from using ISO 9001?
Organizations in over 170 countries
What is the primary principle of ISO 9001 for ensuring customer satisfaction?
Strong customer focus
Which of the following is not a business benefit of using ISO 9001?
Increased market share
How many countries have organizations certified to ISO 9001?
Over 170
Which of the following is not a quality management principle explained in ISO's quality management principles?
Maximizing profits
Explore the concept of quality and inherent characteristics fulfilling requirements. Learn about physical, sensory, behavioral, temporal, and ergonomic characteristics in the context of total quality processes.
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free
