The Ultimate Marketing Mix and BCG Matrix Quiz
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Questions and Answers

Which of the following is a major tool of marketing communications?

  • Event sponsorship
  • Social media marketing
  • Direct mail marketing
  • Personal selling (correct)

Which of the following is a risk associated with advertising?

  • It is very expensive (correct)
  • Consumers are hesitant
  • It is intangible
  • It creates awareness

Which of the following is an example of sales promotion?

  • Content marketing
  • Public relations
  • Social media advertising
  • Sampling (correct)

Which of the following is a long-term goal of personal selling?

<p>To build a relationship (A)</p> Signup and view all the answers

Which of the following is true about marketing ethics?

<p>Organizational ethics can conflict with personal values (B)</p> Signup and view all the answers

Which marketing management philosophy focuses on determining needs and wants and delivering better satisfaction than the competition?

<p>Marketing Concept (B)</p> Signup and view all the answers

What is the difference between needs and wants?

<p>Needs are physical requirements, while wants are shaped by culture and individual personality. (A)</p> Signup and view all the answers

What is customer value?

<p>The difference between the values the customer gains from owning and using a product and the cost of obtaining the product. (B)</p> Signup and view all the answers

Which marketing management philosophy focuses on producing cheap and accessible products?

<p>Production Concept (D)</p> Signup and view all the answers

What is customer satisfaction?

<p>The extent to which a product's perceived performance matches a buyer's expectations. (D)</p> Signup and view all the answers

Which of the following is NOT one of the four P's of the marketing mix?

<p>Positioning (C)</p> Signup and view all the answers

Which of the following is a characteristic of a cash cow product?

<p>High market share and low marketing growth rate (C)</p> Signup and view all the answers

According to Roger's Model for the Adoption and Diffusion of Innovations, which group of consumers usually has the most influence to decide what becomes a market success?

<p>Early adopters (B)</p> Signup and view all the answers

Which factor does NOT influence innovation diffusion?

<p>Complexity of transition (A)</p> Signup and view all the answers

Which stage of the product life-cycle is characterized by a decline in sales and profits?

<p>Decline (D)</p> Signup and view all the answers

Which step of the International Marketing Research Process involves finding out things you didn't know before?

<p>Developing a research plan (A)</p> Signup and view all the answers

According to Abraham Maslow's pyramid of needs, which need is considered the most important?

<p>Physiological (B)</p> Signup and view all the answers

According to Sigmund Freud, which part of the mind represents the need for morality and rules?

<p>Superego (C)</p> Signup and view all the answers

What is cognitive dissonance in the context of consumer decision-making?

<p>The comparison between expectations and results after a purchase (C)</p> Signup and view all the answers

Which type of buying behavior involves seeking variety and trying different brands?

<p>Variety-seeking buying behavior (B)</p> Signup and view all the answers

Which of the following is NOT a criterion for targeting a market segment?

<p>Compatibility with the company's overall objectives (B)</p> Signup and view all the answers

Which of the following is an example of concentrated marketing?

<p>Winterhalter, a German dishwasher company for hotels (B)</p> Signup and view all the answers

Which of the following is an example of market penetration?

<p>Toothpaste companies convincing consumers to brush twice a day (D)</p> Signup and view all the answers

Which of the following is a pricing strategy that involves starting with a low price and gradually increasing it?

<p>Start low to gain shares and slowly go up (D)</p> Signup and view all the answers

Which of the following is a type of utility created by marketing channels?

<p>Form utility (B)</p> Signup and view all the answers

Which of the following best defines globalization?

<p>The integration of economics and societies all over the world (D)</p> Signup and view all the answers

What is the difference between cognitive dissonance and customer satisfaction?

<p>Cognitive dissonance refers to the difference between our thoughts and our experience with the product, while customer satisfaction refers to the level of satisfaction a customer feels towards a product (D)</p> Signup and view all the answers

What is the definition of marketing?

<p>Creating value for customers by improving benefits or reducing price (D)</p> Signup and view all the answers

What is the difference between a product and a service?

<p>A product is tangible, while a service is intangible (D)</p> Signup and view all the answers

What does the PEST analysis in strategic planning include?

<p>Political, Economic, Societal, Technological (C)</p> Signup and view all the answers

Which of the following is a characteristic of a cash cow product?

<p>High market share and low marketing growth rate (C)</p> Signup and view all the answers

According to Roger's Model for the Adoption and Diffusion of Innovations, which group of consumers usually has the most influence to decide what becomes a market success?

<p>Early adopters (C)</p> Signup and view all the answers

Which factor does NOT influence innovation diffusion?

<p>Complexity of transition (A)</p> Signup and view all the answers

Which of the following is a type of utility created by marketing channels?

<p>Possession utility (C)</p> Signup and view all the answers

Which marketing management philosophy focuses on determining needs and wants and delivering better satisfaction than the competition?

<p>Marketing concept (C)</p> Signup and view all the answers

Which of the following is NOT a step in the consumer decision-making process?

<p>Post-purchase behavior (A)</p> Signup and view all the answers

According to Abraham Maslow's pyramid of needs, which need is considered the least important?

<p>Self-actualization needs (A)</p> Signup and view all the answers

Which of the following is NOT a type of perceived risk before purchasing?

<p>Emotional risk (B)</p> Signup and view all the answers

Which of the following is NOT a type of buying behavior?

<p>Impulsive buying behavior (A)</p> Signup and view all the answers

Which of the following is NOT one of the four P's of the marketing mix?

<p>Positioning (A)</p> Signup and view all the answers

Which of the following is NOT a component of international marketing practices?

<p>Strategic decisions to compete in domestic markets (A)</p> Signup and view all the answers

What is the formula for calculating value in marketing?

<p>Benefits/Price (C)</p> Signup and view all the answers

Which of the following is NOT a step in the International Marketing Research Process?

<p>Analyzing data (B)</p> Signup and view all the answers

What is the purpose of qualitative research in marketing?

<p>To study marketing phenomena (A)</p> Signup and view all the answers

What is the main difference between primary data and secondary data in marketing research?

<p>Secondary data provides exact answers to research problems (C)</p> Signup and view all the answers

Which of the following is NOT a factor that influences market segmentation?

<p>Psychographic traits (A)</p> Signup and view all the answers

What is the purpose of positioning in marketing?

<p>To develop a distinct image for the product (C)</p> Signup and view all the answers

Which of the following is an example of differentiated marketing?

<p>Volkswagen offering cars for various target groups (D)</p> Signup and view all the answers

What is market penetration?

<p>Convincing current consumers to consume more of an existing product (A)</p> Signup and view all the answers

What is the pricing strategy of starting low to gain market share and gradually increasing the price?

<p>Price as a method of gaining market share (A)</p> Signup and view all the answers

Which of the following is NOT a primary function of wholesaling?

<p>Making contact (B)</p> Signup and view all the answers

Which of the following is NOT a major tool of marketing communications?

<p>Public relations (A)</p> Signup and view all the answers

Which of the following is NOT a risk associated with advertising?

<p>Creating awareness (B)</p> Signup and view all the answers

Which of the following is NOT a characteristic of a cash cow product?

<p>Requires heavy investment (B)</p> Signup and view all the answers

Which of the following is NOT a criterion for targeting a market segment?

<p>Profitable (C)</p> Signup and view all the answers

Which marketing management philosophy focuses on delivering better satisfaction than the competition?

<p>Marketing concept (D)</p> Signup and view all the answers

What is the difference between customer value and customer satisfaction?

<p>Customer value refers to the difference between the values the customer gains from owning and using a product and the cost of obtaining the product, while customer satisfaction refers to the extent to which a product's perceived performance matches a buyer's expectations. (B)</p> Signup and view all the answers

What is cognitive dissonance in the context of consumer decision-making?

<p>The difference between our thoughts (customer value) and our experience with the product (satisfaction). (D)</p> Signup and view all the answers

What is the definition of globalization?

<p>The integration of economics and societies all over the world. (B)</p> Signup and view all the answers

What is the difference between a product and a service?

<p>A product is tangible and can be physically owned, while a service is intangible and involves an act or performance. (C)</p> Signup and view all the answers

Which of the following is NOT a product life-cycle stage?

<p>Introduction (D)</p> Signup and view all the answers

What is the main characteristic of a cash cow product?

<p>High market share and low marketing growth rate (A)</p> Signup and view all the answers

Which group of consumers in Roger's Model for the Adoption and Diffusion of Innovations usually provides legitimization of the innovation?

<p>Early majority (A)</p> Signup and view all the answers

Which factor influences innovation diffusion by increasing adoption if the innovation has clear advantages?

<p>Relative advantage (B)</p> Signup and view all the answers

What is the most important factor that influences adoption of an innovation?

<p>Relative advantage (A)</p> Signup and view all the answers

Which of the following is NOT a primary function of retailing?

<p>Negotiating (C)</p> Signup and view all the answers

What is the purpose of marketing communications?

<p>To create awareness about a product or service (A)</p> Signup and view all the answers

What is the major risk associated with sales promotion?

<p>Short-term effectiveness (B)</p> Signup and view all the answers

Which of the following is NOT a factor that affects the choice of channels?

<p>Competition (A)</p> Signup and view all the answers

What is the primary function of wholesaling?

<p>Selling (A)</p> Signup and view all the answers

Which of the following is NOT a theory of consumer behavior mentioned in the text?

<p>B.F. Skinner's theory of operant conditioning (D)</p> Signup and view all the answers

Which of the following is NOT a type of perceived risk before purchasing mentioned in the text?

<p>Emotional risk (A)</p> Signup and view all the answers

Which of the following is NOT a type of buying behavior mentioned in the text?

<p>Impulse buying behavior (C)</p> Signup and view all the answers

Which of the following is NOT one of the four P's of the marketing mix mentioned in the text?

<p>Place (A)</p> Signup and view all the answers

Which of the following is NOT a factor that influences market segmentation mentioned in the text?

<p>Economic factors (D)</p> Signup and view all the answers

Which of the following is NOT a factor considered in targeting a market segment?

<p>Current size of the segment (A)</p> Signup and view all the answers

Which of the following is an example of differentiated marketing?

<p>Volkswagen offering cars for various target groups (A)</p> Signup and view all the answers

Which of the following is NOT a type of market penetration?

<p>Offering a new product to a new customer base (D)</p> Signup and view all the answers

Which of the following is NOT a pricing strategy mentioned in the text?

<p>Price as a method of gaining market share (D)</p> Signup and view all the answers

Which of the following is NOT a function of marketing channels?

<p>Determining product pricing (D)</p> Signup and view all the answers

Which of the following is NOT a component of the marketing mix?

<p>Promotion (D)</p> Signup and view all the answers

What is the purpose of PEST analysis in strategic planning?

<p>To analyze the political, economic, sociological, and technological factors that can impact a project or organization (B)</p> Signup and view all the answers

What is the main difference between qualitative research and quantitative research in market research?

<p>Qualitative research involves focus groups and one-on-one interviews, while quantitative research involves surveys and questionnaires (C)</p> Signup and view all the answers

What is the purpose of pricing research in marketing?

<p>To project demand and determine pricing strategies (A)</p> Signup and view all the answers

What is the Circle of Knowledge in market research?

<p>The belief that there are certain things we know, certain things that we are aware of but don't know, and many things we aren't aware of (D)</p> Signup and view all the answers

Which marketing management philosophy focuses on determining needs and wants and delivering better satisfaction than the competition?

<p>Marketing concept (C)</p> Signup and view all the answers

What is the difference between customer value and customer satisfaction?

<p>Customer value is the difference between the values the customer gains from owning and using a product and the cost of obtaining the product, while customer satisfaction is the extent to which a product's perceived performance matches a buyer's expectations. (A)</p> Signup and view all the answers

What is the pricing strategy of starting low to gain market share and gradually increasing the price?

<p>Skimming pricing (D)</p> Signup and view all the answers

What is cognitive dissonance in the context of consumer decision-making?

<p>The difference between our thoughts (customer value) and our experience with the product (satisfaction) (B)</p> Signup and view all the answers

What is the definition of globalization?

<p>The integration of economics and societies all over the world (A)</p> Signup and view all the answers

Which of the following is NOT a component of international marketing practices?

<p>Product development (B)</p> Signup and view all the answers

Which of the following is an example of a tangible product?

<p>Software (A)</p> Signup and view all the answers

What is the formula for calculating value in marketing?

<p>Benefits/Price (A)</p> Signup and view all the answers

Which of the following is NOT a component of the PEST analysis in strategic planning?

<p>Technological (C)</p> Signup and view all the answers

What is the first step in the international marketing research process?

<p>Identifying the research problem (D)</p> Signup and view all the answers

Which of the following is a product that has high market share but a low marketing growth rate?

<p>Cash cow (C)</p> Signup and view all the answers

Which of the following is a product that has low market share and low marketing growth rate?

<p>Dog (B)</p> Signup and view all the answers

Which of the following is a product that has low market share but a high marketing growth rate?

<p>Question mark (D)</p> Signup and view all the answers

Which of the following is a product that has high market share and high marketing growth rate?

<p>Star (D)</p> Signup and view all the answers

Which of the following is NOT one of the five groups of consumers in Roger's Model for the Adoption and Diffusion of Innovations?

<p>Late majority (A)</p> Signup and view all the answers

Which of the following is NOT a major tool of marketing communications?

<p>Public relations (D)</p> Signup and view all the answers

Which of the following is NOT a risk associated with advertising?

<p>Creates awareness (D)</p> Signup and view all the answers

Which of the following is NOT a function of wholesaling?

<p>Making contact (C)</p> Signup and view all the answers

Which of the following is NOT a factor that affects the choice of channels?

<p>Character (A)</p> Signup and view all the answers

Which of the following is NOT a step in the consumer decision-making process?

<p>Product development (A)</p> Signup and view all the answers

Which of the following is NOT a type of utility created by marketing channels?

<p>Information utility (B)</p> Signup and view all the answers

According to Abraham Maslow's pyramid of needs, which need is considered the least important?

<p>Esteem needs (C)</p> Signup and view all the answers

According to Sigmund Freud, which part of the mind represents immediate desires and impulses?

<p>Id (D)</p> Signup and view all the answers

Which type of perceived risk is associated with the fear of losing money?

<p>Financial risk (D)</p> Signup and view all the answers

Which of the following is NOT one of the four P's of the marketing mix?

<p>Place (C)</p> Signup and view all the answers

Which of the following is NOT a factor considered in targeting a market segment?

<p>Compatibility with the company's overall objectives (A)</p> Signup and view all the answers

Which of the following is an example of differentiated marketing?

<p>Two or more different segments with different marketing mixes (D)</p> Signup and view all the answers

What is market penetration?

<p>Convincing current consumers to consume more of an existing product (C)</p> Signup and view all the answers

What is market development?

<p>Selling a current product in a new market (C)</p> Signup and view all the answers

What is product development?

<p>Offering a new product to current customers (C)</p> Signup and view all the answers

Which of the following marketing management philosophies focuses on targeting wealthier customers with higher-end products?

<p>Client customization concept (D)</p> Signup and view all the answers

What is the difference between customer value and customer satisfaction?

<p>Customer value is the difference between the values the customer gains from owning and using a product and the cost of obtaining the product, while customer satisfaction is the extent to which a product's perceived performance matches a buyer's expectations. (B)</p> Signup and view all the answers

What does globalization refer to?

<p>The integration of economics and societies all over the world. (A)</p> Signup and view all the answers

What is the purpose of the marketing concept?

<p>To determine needs and wants and deliver better satisfaction than the competition. (C)</p> Signup and view all the answers

What is cognitive dissonance in the context of consumer decision-making?

<p>The difference between our thoughts (customer value) and our experience with the product (satisfaction). (C)</p> Signup and view all the answers

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