12 Questions
What does the acronym GIVE stand for in the context of maintaining good relationships during interactions?
Gentle, Interested, Validate, Easy
What is the first step in using the GIVE skill during an interaction?
Be gentle
What is the importance of being gentle during an interaction?
People are more likely to comply with your request if they feel respected
What does it mean to act interested during an interaction?
Listening to the other person's point of view
What is the importance of validation during an interaction?
Communicating to the other person that their feelings, thoughts, or opinions are understandable
What is the final step in using the GIVE skill during an interaction?
Use an easy manner
What are some examples of being gentle during an interaction?
Not using attacks, threats, judgment, or disrespect
What are some examples of acting interested during an interaction?
Listening to the other person's point of view, opinion, or reasons for saying no or making a request of you
What are some examples of validation during an interaction?
Communicating to the other person that their feelings, thoughts, or opinions are understandable
What is the importance of using an easy manner during an interaction?
It is possible to be assertive and friendly at the same time
What should you do if the other person wants to end the conversation during an interaction?
Respect their wishes to talk another time
What is the main benefit of using the GIVE skill during an interaction?
Increase the likelihood that your relationships will be strong and you will get what you want
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