The Marketing Concept Learning Outcome 1 Quiz

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Questions and Answers

What is the process of getting the right goods or services or ideas to the right people at the right place, time, and price called?

  • Supply Chain Management
  • Promotion Strategy
  • Consumer Behavior Analysis
  • Marketing (correct)

What does customer value represent?

  • The profit margin
  • The advertising budget
  • The cost of goods sold
  • The benefits relative to the sacrifice needed to obtain them (correct)

Which strategy focuses on forging long-term partnerships with customers by offering value and providing customer satisfaction?

  • Inbound Marketing
  • Mass Marketing
  • Relationship Marketing (correct)
  • Market Penetration

Customer satisfaction is best described as:

<p>The customer's feeling that a product has met or exceeded expectations (C)</p> Signup and view all the answers

What is the marketing concept focused on?

<p>Identifying consumer needs and producing goods or services to satisfy them profitably (A)</p> Signup and view all the answers

What type of competitive advantage does a firm have when it can produce a product at a lower cost than its competitors while maintaining satisfactory profit margins?

<p>Cost competitive advantage (D)</p> Signup and view all the answers

Which type of competitive advantage exists when a firm provides something unique that is valuable to buyers beyond just offering a low price?

<p>Product/Service differentiation competitive advantage (D)</p> Signup and view all the answers

Which type of competitive advantage tends to be longer lasting because it is not easily eroded by competitors catching up?

<p>Product/Service differentiation competitive advantage (D)</p> Signup and view all the answers

A company that targets and effectively serves a single segment of the market within a limited geographic area has a:

<p>Niche competitive advantage (A)</p> Signup and view all the answers

Which strategy focuses on offering value and providing customer satisfaction to forge long-term partnerships with customers?

<p>Relationship marketing strategy (D)</p> Signup and view all the answers

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