The Importance of Decisiveness in Crisis Management
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Questions and Answers

What is considered essential to effective crisis management?

  • Decisiveness (correct)
  • Perfectionism
  • Patience
  • Procrastination

Why does the crisis team need to reflect a healthy dose of inquisitiveness and humility?

  • To reduce stress levels
  • To delay decision-making
  • To avoid taking action
  • To improve efficiency (correct)

What should the spokesperson of the Crisis Team possess?

  • Ignorance
  • Arrogance
  • Indecisiveness
  • Confidence (correct)

What is the primary time-saver during a crisis, according to the text?

<p>Extensive planning (B)</p> Signup and view all the answers

Why is some reasonable and calculated action considered better than no action during a crisis?

<p>To satisfy public demand for response (B)</p> Signup and view all the answers

What is the purpose of concentrating distracting inquiries in one place?

<p>To allow for maximum control over the flow of information made public (A)</p> Signup and view all the answers

What responsibility may be assigned to a crisis team member?

<p>Mobilizing resources to deal with claims of injury to persons or property (C)</p> Signup and view all the answers

What is the purpose of establishing hotlines for various parties during a crisis?

<p>To provide a direct communication channel for relevant parties (A)</p> Signup and view all the answers

What is one of the responsibilities of notifying various parties during a crisis?

<p>Notifying customers, employees, insurance carriers, shareholders, regulatory agencies, lenders, creditors, stock markets, self-regulatory agencies and suppliers (B)</p> Signup and view all the answers

What is the responsibility of determining the accuracy, urgency and relevance of incoming information during a crisis?

<p>A Team member should be identified and formally charged with this responsibility (C)</p> Signup and view all the answers

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