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The Importance of Decisiveness in Crisis Management

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The Importance of Decisiveness in Crisis Management

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Questions and Answers

What is considered essential to effective crisis management?

Decisiveness (correct)

Perfectionism

Patience

Procrastination

Why does the crisis team need to reflect a healthy dose of inquisitiveness and humility?

To reduce stress levels

To delay decision-making

To avoid taking action

To improve efficiency (correct)

What should the spokesperson of the Crisis Team possess?

Ignorance

Arrogance

Indecisiveness

Confidence (correct)

What is the primary time-saver during a crisis, according to the text?

Extensive planning Signup and view all the answers

Why is some reasonable and calculated action considered better than no action during a crisis?

To satisfy public demand for response Signup and view all the answers

What is the purpose of concentrating distracting inquiries in one place?

To allow for maximum control over the flow of information made public Signup and view all the answers

What responsibility may be assigned to a crisis team member?

Mobilizing resources to deal with claims of injury to persons or property Signup and view all the answers

What is the purpose of establishing hotlines for various parties during a crisis?

To provide a direct communication channel for relevant parties Signup and view all the answers

What is one of the responsibilities of notifying various parties during a crisis?

Notifying customers, employees, insurance carriers, shareholders, regulatory agencies, lenders, creditors, stock markets, self-regulatory agencies and suppliers Signup and view all the answers

What is the responsibility of determining the accuracy, urgency and relevance of incoming information during a crisis?

A Team member should be identified and formally charged with this responsibility Signup and view all the answers