Professional Crisis Management Quiz & Flashcards

Questions and Answers

Define PCM.

The Professional Crisis Management Association (PCMA) is a private organization that provides training in crisis management and regulates the certification of the crisis management system called Professional Crisis Management.

Name the four primary strategies and interventions.

PDIP, Crisis Prevention Strategies, Crisis De-escalation Strategies, Crisis Intervention Procedures, Post-crisis Strategies.

What are Crisis Prevention Strategies?

The promotion of positive feelings, productive behaviors, rational thinking, and relaxed physiology.

What are Crisis De-escalation Strategies?

The management of noncontinuous behaviors that are disruptive, aggressive, or self-injurious. Signup and view all the answers

What are Crisis Intervention Procedures?

The physical management (personal safety, transportation, and immobilization) of continuous behaviors that are disruptive, aggressive, or self-injurious. Signup and view all the answers

What are Post-crisis Strategies?

Reintegration of the individual into existing treatment and teaching systems. Signup and view all the answers

PCM is a treatment.

False Signup and view all the answers

What type of system is PCM?

PCM is a crisis management system, not a treatment system. Signup and view all the answers

Define Crisis.

One or more of the following behaviors: Continuous aggression, and/or continuous self-injury, and/or continuous high magnitude disruption. Signup and view all the answers

What does CASH stand for?

Continuous, Aggression, Self-injury, high magnitude disruption. Signup and view all the answers

When should physical crisis intervention be implemented?

When there is continuous aggression, continuous self-injury, and continuous magnitude disruption. Signup and view all the answers

What is the Scope of Certification for Basic Practitioner?

Authorized to practice all of the PCM nonphysical strategies. Signup and view all the answers

What is the Scope of Certification for Practitioner?

Authorized to use all nonphysical interventions, personal safety, and transportation procedures. Signup and view all the answers

What is the Scope of Certification for Practitioner 1?

Authorized to use all nonphysical interventions, personal safety, transportation procedures, and vertical immobilization. Signup and view all the answers

What is the Scope of Certification for Practitioner 2 (P)?

Authorized to use all nonphysical interventions, personal safety, transportation procedures, vertical immobilization, and prone immobilization. Signup and view all the answers

What is the recertification procedure for PCM?

7-hour recertification course prior to your annual certification date (with 90 day grace period). Signup and view all the answers

Define Fading in the context of PCM.

The process of systematically using less restrictive transportation procedures. Signup and view all the answers

Define Shaping.

Repeated reinforcements of small improvements or steps towards a new or different behavior. Signup and view all the answers

What happens as stability increases?

The safety for the individual and staff increases. Signup and view all the answers

What is the criteria for transportation?

Use only when crisis behaviors occur. Signup and view all the answers

When not to use transportation procedures?

Behavior is noncontinuous or behavior is low intensity. Signup and view all the answers

How many guiding principles are there?

4 Principles. Signup and view all the answers

What is Principle 1?

Respect of human dignity and freedom from pain. Signup and view all the answers

What is Principle 2?

Freedom of choice. Signup and view all the answers

What is Principle 3?

Least restrictive alternative. Signup and view all the answers

What is Principle 4?

Continuous feedback. Signup and view all the answers

Define Scanning.

A complete but brief view of the entire classroom or treatment group; should be done approximately every 20 seconds. Signup and view all the answers

Define Tracking.

A brief observation of one individual in a classroom or treatment group; should be done approximately every 20 seconds. Signup and view all the answers

What is the peeling technique?

A generalized peeling technique has been developed as a means of safely releasing a grip or hold. Signup and view all the answers

Why does PCM place an emphasis on prevention?

With an effective emphasis on prevention, the development of pre-crisis and crisis behaviors is minimized, and more intrusive procedures are therefore unnecessary. Signup and view all the answers

Why is the relationship between setting characteristics and behavior important?

Can lead to stable behavior or dramatic reductions in crisis behaviors. Signup and view all the answers

Study Notes

PCM Overview

Professional Crisis Management Association (PCMA) focuses on training and certification in crisis management.
PCM system is specifically designed for crisis management rather than treatment.

Core Strategies and Interventions

Four key strategies:
- Crisis Prevention Strategies
- Crisis De-escalation Strategies
- Crisis Intervention Procedures
- Post-crisis strategies

Crisis Prevention Strategies

Aims to enhance positive feelings, encourage productive behaviors, promote rational thinking, and ensure relaxed physiology.

Crisis De-escalation Strategies

Focuses on addressing disruptive, aggressive, or self-injurious noncontinuous behaviors effectively.

Crisis Intervention Procedures

Involves physical management techniques for continuous behaviors that are aggressive or self-injurious.

Post-crisis Strategies

Centers on reintegrating individuals back into treatment and educational settings after a crisis event.

Certification Scope

Basic Practitioner: Authorized for all nonphysical strategies.
Practitioner: Includes personal safety and transportation procedures.
Practitioner 1: Adds vertical immobilization to the previous permissions.
Practitioner 2 (P): Expands to include prone immobilization alongside prior authorizations.

Recertification

Requires a 7-hour course within a 90-day grace period prior to the annual certification date.

Crisis Behavior Criteria

Crisis defined by continuous aggression, self-injury, or high magnitude disruption.
CASH acronym summarizes these behaviors: Continuous, Aggression, Self-injury, High magnitude disruption.

Transportation Procedures

Implement only in the presence of crisis behaviors, avoiding use for noncontinuous or low-intensity behaviors.

Guiding Principles

Four core principles guide PCM practices:
- Respect for human dignity and freedom from pain.
- Freedom of choice.
- Least restrictive alternative must be sought.
- Continuous feedback is necessary for effective management.

Observation Techniques

Scanning involves a complete view of the treatment group, performed every 20 seconds.
Tracking entails brief observation of an individual within the group, also executed approximately every 20 seconds.

Peeling Technique

A method for safely releasing holds or grips during crisis intervention.

Emphasis on Prevention

A strong focus on prevention minimizes the emergence of precrisis and crisis behaviors, reducing the need for intrusive interventions.

Setting Characteristics Impact

The relationship between environment and behavior can stabilize or drastically reduce crisis behaviors, highlighting the importance of context in crisis management.

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Description

This quiz covers key concepts related to the Professional Crisis Management (PCM) Association, including its definition and core strategies. Test your knowledge on crisis prevention, de-escalation, and intervention procedures. Perfect for students and professionals looking to enhance their understanding of crisis management.

Professional Crisis Management Training