11 Questions
What is a common feature of a crisis according to the text?
Demands for information are urgent
How should organizations act during a crisis according to the text?
Engage in the recovery plan while managing the crisis
What is a key aspect of preventing a crisis according to the text?
Anticipate and have a plan
What makes communication increasingly difficult during a crisis?
Loss of control in the situation
Why is it important to always tell the truth during a crisis?
To keep the situation under control
Which of the following is NOT considered a type of crisis in crisis management?
Corporate mergers
What is the first step in the crisis management cycle?
Identification
Which of the following is an example of an organizational misdeed crisis?
A company releasing a defective product without proper testing
What is the primary objective of crisis management?
To deal with major events that threaten an organization, its stakeholders, or the public
Which type of crisis is characterized by a lack of transparency from management about certain information?
Deception crisis
What is the last step in the crisis management cycle?
Recovery
Test your knowledge about crisis management concepts and types of crises. Explore the definition of crisis and how organizations deal with major events that could harm them or the public.
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