5 Questions
Who is credited with helping Japan apply concepts of TQM?
Edwards Deming
Which organization coined the TQM phrase in the 1980s?
U.S. Naval Air Systems
What does 'TOTAL' refer to in Total Quality Management?
Involvement of all levels in the organization
What does 'QUALITY' refer to in Total Quality Management?
Degree of excellence a product or service provides
What does 'MANAGEMENT' refer to in Total Quality Management?
Act, art, or manner of handling, controlling, and directing
Test your knowledge of Total Quality Management (TQM) and its origins with this quiz. Explore the evolution of TQM, its principles, and key figures such as Edwards Deming. This quiz provides an overview of TQM and its impact on quality management philosophy.
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