Systems Perspective Flashcards
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Questions and Answers

What does the systems perspective emphasize?

  • Disconnected set of parts
  • Random arrangement of components
  • Only individual parts
  • Collection of parts that work together (correct)
  • What does open systems theory encourage?

    Mindfulness of the overall health of their industry environment.

    How do organizations survive today?

    By engaging in environmental scanning.

    Who are boundary spanners?

    <p>Members of a system who interact with people outside of the organization.</p> Signup and view all the answers

    What does interdependence refer to?

    <p>The wholeness of the system and its environment.</p> Signup and view all the answers

    How are interdependent relationships established?

    <p>Through communication.</p> Signup and view all the answers

    What can division of labor do?

    <p>Distort people's perception about the interdependent nature of their work.</p> Signup and view all the answers

    What is feedback in a system?

    <p>A system of 'loops' that connect communication and action.</p> Signup and view all the answers

    What role does cybernetic feedback serve?

    <p>To reestablish the original goals.</p> Signup and view all the answers

    What is Contingency Theory based on?

    <p>The idea of 'equifinality'.</p> Signup and view all the answers

    Who does Systems Theory appeal to?

    <p>Those who study organizational communication.</p> Signup and view all the answers

    What are the key claims of systems thinking?

    <p>For any one member to succeed, all members must succeed.</p> Signup and view all the answers

    What does personal mastery mean?

    <p>Members share a personal commitment to learning and self-reflection.</p> Signup and view all the answers

    What do flexible mental models allow members to do?

    <p>Engage in self-reflection and change mental models.</p> Signup and view all the answers

    What is a shared vision in an organization?

    <p>Concertive control replaces tight hierarchical control.</p> Signup and view all the answers

    What is the emphasis of team learning?

    <p>Dialogue as the key to intelligent decisions.</p> Signup and view all the answers

    What does Weick's Sense Making Model explain?

    <p>Organizational members create their environments through actions.</p> Signup and view all the answers

    What are the seven properties of sense making?

    <p>Identity construction, retrospection, enactment, socialization, continuation, extracted cues, plausibility.</p> Signup and view all the answers

    What does Weick state about organizations?

    <p>Organizations exist in highly complex and unpredictable environments.</p> Signup and view all the answers

    What does the systems approach emphasize?

    <p>Functional whole</p> Signup and view all the answers

    What is a key concept of open-systems theory?

    <p>Mindfulness of industry ecosystem</p> Signup and view all the answers

    Study Notes

    Systems Perspective

    • The systems perspective distinguishes between disconnected parts and those that work together to form a functional whole.

    Open Systems Theory

    • Promotes awareness of the overall health of the industry environment for individuals, departments, and organizations.

    Organizational Survival

    • Organizations must conduct environmental scanning to avoid unforeseen disruptions.

    Boundary Spanners

    • Individuals who facilitate environmental scanning by interacting regularly with external parties.

    Interdependence

    • Emphasizes the integral connections within the system and between individuals and their environment.

    Establishing Interdependent Relationships

    • Communication is essential for building interdependent relationships within a system.

    Division of Labor

    • Can lead to misconceptions about the interconnected nature of tasks and roles.

    Feedback Mechanisms

    • Operate as "loops" linking communication with action, allowing for continuous improvement.

    Cybernetic Feedback

    • Aids in restoring the original goals of the system by providing necessary adjustments.

    Contingency Theory

    • Centers on "equifinality," acknowledging various paths to the same goal and the absence of a single best organizational method.

    Appeal of Systems Theory

    • Attracts those studying organizational communication, highlighting the complexity of communication in organizing.

    Systems Thinking

    • Integrates holism and interdependence, asserting that success is collective among members.

    Personal Mastery

    • Focuses on individual commitment to personal growth and self-reflection within organizations.

    Flexible Mental Models

    • Encourages self-reflection and adaptation of mental frameworks that influence thought processes.

    Shared Vision

    • Promotes "concertive control," where members align actions toward a common organizational goal without tight hierarchy.

    Team Learning

    • Stresses the role of dialogue in facilitating communication leading to informed team decisions.

    Weick's Sense Making Model

    • Describes how members shape their environments through actions and focus.

    Seven Properties of Sense Making

    • Includes identity construction, retrospection, enactment, socialization, continuation, extracted cues, and plausibility.

    Complexity of Environments

    • Organizations function within highly intricate and unpredictable contexts.

    Systems Approach

    • Reiterates the importance of collective functioning over mere assembly of parts.

    Importance of Ecosystem Health

    • Highlights the significance of members’ awareness regarding the overall ecosystem of their industry.

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    Description

    Explore the concepts of the systems perspective through these flashcards. Learn key terms such as open systems theory and how organizations thrive within their environments. Ideal for students and professionals looking to deepen their understanding of systems thinking.

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