Strategic Quality Planning: Chapter 3 Quiz

The time it takes to achieve business goals of quality and the speed at which companies improve.

Influencing a group to move for achieving great goals.

Power of experience, reward power, flexibility power, rules regulations power, leader skills, leader behavior.

<p>Management is looking for a quick fix of problems or improvement, and if it consumes a lot of time, they may not be satisfied with the results.</p> Signup and view all the answers

<p>Great goals involve achieving a higher end of quality that benefits not only the individual but also the group at large.</p> Signup and view all the answers

<p>The text emphasizes the relationship between quality costs and quality as a core efficiency.</p> Signup and view all the answers

<p>Specialized knowledge, self-discipline and commitment, loyalty to public service</p> Signup and view all the answers

<p>Flexibility</p> Signup and view all the answers

<p>Rules regulations power</p> Signup and view all the answers

<p>Difference of Quality</p> Signup and view all the answers

<p>Change</p> Signup and view all the answers

<p>Attractive or friendly, liked by followers</p> Signup and view all the answers

<p>Identifying specific leadership styles and the effects of leadership style on Employees Performance</p> Signup and view all the answers

<p>Due to poor quality and linked with improving existing quality</p> Signup and view all the answers

<p>Customers think of a product which particularly fulfilled global, regional or particular group needs and desires</p> Signup and view all the answers

<p>Core efficiency</p> Signup and view all the answers