Strategic Quality Planning Chapter 3 Quiz

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What is the importance of time in quality improvement, according to the text?

The time it takes to implement leadership strategies

The time it takes to develop new marketing campaigns

The speed at which companies hire new employees

The time it takes to achieve business goals of quality (correct)

What is leadership according to the text?

The process of achieving individual goals without considering the group

The process of influencing a group to achieve goals of higher efficiency

The process of enforcing rules and regulations within a group

The process of influencing a group to move for achieving the great goals (correct)

What are the two aspects of time in quality improvement, as mentioned in the text?

The time it takes to achieve personal goals and professional goals

The time it takes to achieve business goals and the speed at which companies improve (correct)

The speed at which companies market products and the time it takes to implement quality improvement programs

The time it takes to develop new products and the time it takes to train employees

What types of power are mentioned in the context of leadership for quality?

Power of experience and reward power Signup and view all the answers

What does leadership involve achieving, according to the text?

Achieving a higher end of quality that benefits not only the individual, but also the group at large Signup and view all the answers

What are companies looking for in relation to quality improvement, as per the text?

A quick fix of problems or improvement that consumes a lot of time Signup and view all the answers

Which defining features of a profession are commonly accepted?

Specialized of knowledge, self-discipline, and commitment Signup and view all the answers

What type of power does a leader have if they can punish the follower for not following rules or guidelines?

Rules regulations power Signup and view all the answers

What is the core of effective leadership according to the text?

Flexibility Signup and view all the answers

Which aspect of quality is linked with improving existing quality?

Difference of Quality Signup and view all the answers

What is the third defining feature of a profession as mentioned in the text?

Loyalty to public service Signup and view all the answers

What type of power does a leader have if they have special knowledge or are considered to have special knowledge?

Special features power Signup and view all the answers

According to the text, what can be more important than the actual quality?

Quality as Core efficiency Signup and view all the answers

What type of power does a leader have if they have rewards that they can give to junior or staff in return for some achievement?

Reward power Signup and view all the answers

What is the core efficiency built upon according to the text?

The standard of longterm commitment to quality and continual process improvement. Signup and view all the answers

Which aspect of quality is achieved by a competitor if the customer realizes the product or service to be unique?

Difference of Quality. Signup and view all the answers

Strategic Quality Planning Chapter 3 Quiz

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Questions and Answers

What is the importance of time in quality improvement, according to the text?

What is leadership according to the text?

What are the two aspects of time in quality improvement, as mentioned in the text?

What types of power are mentioned in the context of leadership for quality?

What does leadership involve achieving, according to the text?

What are companies looking for in relation to quality improvement, as per the text?

Which defining features of a profession are commonly accepted?

What type of power does a leader have if they can punish the follower for not following rules or guidelines?

What is the core of effective leadership according to the text?

Which aspect of quality is linked with improving existing quality?

What is the third defining feature of a profession as mentioned in the text?

What type of power does a leader have if they have special knowledge or are considered to have special knowledge?

According to the text, what can be more important than the actual quality?

What type of power does a leader have if they have rewards that they can give to junior or staff in return for some achievement?

What is the core efficiency built upon according to the text?

Which aspect of quality is achieved by a competitor if the customer realizes the product or service to be unique?

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