Strategic Management Process Overview
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Questions and Answers

What is the primary goal of the Strategic Management Process?

  • To minimize operational costs
  • To improve employee satisfaction
  • To achieve strategic competitiveness and above-average returns (correct)
  • To maintain market share
  • What are the main drivers of turbulence and uncertainty in the current competitive landscape?

  • Changes in consumer preferences and tastes
  • Globalization and technological advancements (correct)
  • Government regulations and policies
  • Cyclical economic fluctuations
  • According to the I/O Model, what is the main determinant of a firm's strategy?

  • Internal core competencies
  • Employee skills and capabilities
  • External industry characteristics and positioning (correct)
  • Technological innovations
  • What is the primary focus of the Resource-Based Model?

    <p>Internal resources, capabilities, and core competencies (D)</p> Signup and view all the answers

    How do successful firms often use a combination of both the I/O model and the Resource-Based model?

    <p>To formulate and execute strategies by integrating both external and internal insights (D)</p> Signup and view all the answers

    What is a company's vision primarily focused on?

    <p>A long-term, broad picture of what the firm aspires to achieve (B)</p> Signup and view all the answers

    What does a company's mission statement typically define?

    <p>The businesses the firm will participate in and the customers it will serve (D)</p> Signup and view all the answers

    Which of the following is NOT a step in achieving strategic competitiveness?

    <p>Maintaining the status quo to avoid risks (C)</p> Signup and view all the answers

    Who are the individuals or groups that can influence or are affected by a firm's actions?

    <p>Stakeholders (B)</p> Signup and view all the answers

    What is the term for individuals at various levels of a firm who use the strategic management process to drive the firm’s vision and mission?

    <p>Strategic leaders (C)</p> Signup and view all the answers

    What is the purpose of the strategic management process for firms?

    <p>To achieve strategic competitiveness and above-average returns (D)</p> Signup and view all the answers

    Which of these is NOT a part of the external environment that affects a firm’s performance?

    <p>Internal capabilities (A)</p> Signup and view all the answers

    What is the first step in the external environmental analysis process?

    <p>Scanning (D)</p> Signup and view all the answers

    Which of the following is NOT considered a segment of the general environment?

    <p>Internal Resources (B)</p> Signup and view all the answers

    What model is used to analyze the industry environment?

    <p>Five Forces Model (A)</p> Signup and view all the answers

    Which of the following is a component of Porter's Five Forces?

    <p>Threat of entry (D)</p> Signup and view all the answers

    What are groups of firms that follow similar strategies along similar dimensions called?

    <p>Strategic groups (A)</p> Signup and view all the answers

    Why is it important for a firm to conduct a competitor analysis?

    <p>To anticipate competitors’ actions and adjust its strategies (A)</p> Signup and view all the answers

    What is the meaning of the term 'complementors' in a competitive analysis?

    <p>Organizations that support/enhance competitors strategy (D)</p> Signup and view all the answers

    What is the primary focus of the 'industry environment'?

    <p>The industry's structure and competition within it (D)</p> Signup and view all the answers

    What is the purpose of 'assessing' in the external environmental analysis process?

    <p>Evaluating strategic relevance of changes (C)</p> Signup and view all the answers

    What role does a CEO typically play in a firm's strategic management?

    <p>Overseeing the strategic direction and the process (C)</p> Signup and view all the answers

    Why should strategic leaders be 'brutally honest' in strategic management?

    <p>To ensure the strategy is successful though critical assessment (D)</p> Signup and view all the answers

    What does competitor intelligence primarily provide to firms?

    <p>Data about competitors' future likely actions. (B)</p> Signup and view all the answers

    Which of the following is NOT a component of the external environment?

    <p>The firm’s internal resources. (A)</p> Signup and view all the answers

    What is the primary purpose of scanning, monitoring, forecasting, and assessing in the context of the external environment?

    <p>To identify and respond to opportunities and threats. (C)</p> Signup and view all the answers

    According to the provided text, what can Porter's Five Forces model help analyze?

    <p>The competitive nature and profitability of an industry. (B)</p> Signup and view all the answers

    What is the relationship between core competencies and competitive advantage?

    <p>Core competencies are internal strengths that enable a firm to achieve competitive advantage. (D)</p> Signup and view all the answers

    Why is competitive advantage not considered permanent?

    <p>Because competitors eventually duplicate value-creating capabilities. (D)</p> Signup and view all the answers

    What is the importance of human capital in managing core competencies?

    <p>Employees' knowledge and skills are essential for creating competitive advantages. (C)</p> Signup and view all the answers

    Which of the following accurately differentiates between resources and capabilities?

    <p>Resources are inputs, and capabilities are the ability to use those inputs efficiently. (B)</p> Signup and view all the answers

    Which of the following is NOT a criterion for a capability to be considered a core competence?

    <p>Easy to imitate. (B)</p> Signup and view all the answers

    What is the purpose of Value Chain Analysis?

    <p>To analyze the firm's cost structure and value creating activities. (C)</p> Signup and view all the answers

    What is 'core rigidity'?

    <p>When a core competence becomes ineffective over time due to lack of adaptation. (C)</p> Signup and view all the answers

    What is outsourcing in the context of value chain activities?

    <p>Purchasing a value creating activity from an external supplier. (C)</p> Signup and view all the answers

    What is the key to achieving strategic competitiveness and above average returns?

    <p>Having internal strengths aligned with external opportunities. (D)</p> Signup and view all the answers

    Why should firms continuously evaluate their outsourcing decisions?

    <p>To ensure they are not outsourcing activities that could create more value internally. (B)</p> Signup and view all the answers

    What is the role of an organizational culture in the development of core competencies?

    <p>It should encourage the sharing and integrating of knowledge to create value. (D)</p> Signup and view all the answers

    Flashcards

    Strategic Management Process

    The key to developing strategies that help a company succeed in a competitive market and earn profits that exceed investors' expectations.

    Strategic Competitiveness

    The ability of an organization to craft and execute value-creating strategies that lead to superior performance over competitors.

    Above-Average Returns

    Returns that outpace what investors could realistically expect from companies with similar risk profiles.

    I/O Model

    An approach to strategy that emphasizes the importance of external factors in shaping a firm's strategy. It suggests achieving success by finding a strong industry and tailoring strategies to its competitive landscape.

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    Resource-Based Model

    A view on strategy that emphasizes a firm's internal resources, capabilities, and core competencies. It suggests that internal strengths are crucial for achieving strategic success.

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    Vision

    A long-term, overarching aspiration of what the company envisions itself becoming in the future.

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    Mission

    A statement that defines the company's purpose, its core business activities, and the customer segments it serves.

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    Who are stakeholders?

    Individuals or groups influenced by or affecting a company's actions, including shareholders, customers, suppliers, employees, and communities.

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    What are strategic leaders?

    Leaders at different levels of a firm who use strategic management to drive the company's vision and mission.

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    What is the CEO's role in strategic leadership?

    CEOs typically set the company's strategic direction and ensure the strategy process is followed correctly.

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    What does the Top Management Team do?

    The top management team works together to analyze, select, and implement strategies.

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    What is strategic flexibility?

    The ability of a company to identify and respond to opportunities and threats in the environment.

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    What is the general environment?

    A broad set of factors that influence industries and firms, including demographics, economics, politics, sociocultural trends, technology, global factors, and the sustainable physical environment.

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    What is the industry environment?

    The factors that directly influence a firm's competitive actions and profitability potential, focusing on the industry's structure and competition.

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    What is competitor analysis?

    Analyzing the future objectives, strategies, assumptions, and capabilities of competitors to anticipate their moves and adjust your strategy.

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    What is the threat of entry?

    Barriers to entry determine how easy it is for new competitors to enter an industry.

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    What is the power of suppliers?

    The bargaining power of suppliers influences the cost of inputs for companies.

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    What is the power of buyers?

    The bargaining power of buyers determines how much influence customers have on prices and terms.

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    What is the threat of substitutes?

    The potential for substitute products or services to replace a company's offerings.

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    What is the intensity of rivalry?

    The level of competition among existing firms in an industry.

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    What are strategic groups?

    Groups of firms following similar strategies in similar dimensions, such as low-cost leadership or differentiation.

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    What are complementors?

    Firms or organizations that support or complement a competitor's strategy, potentially creating opportunities or threats.

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    What is competitor intelligence?

    The data, information, and knowledge about competitors that help predict their future competitive actions and responses. It helps firms stay informed about competitors' strategic intentions.

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    How is competitor intelligence gathered?

    Legal and ethical practices should be used for gathering competitor data. The Internet plays a critical role in enhancing the firm's ability to collect information on competitors' strategies and objectives.

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    What is the external environment?

    The external environment influences a firm's performance and strategic decisions. Its three main parts include the general environment, industry environment, and competitor environment.

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    How do firms adapt to the external environment?

    Firms must engage in scanning, monitoring, forecasting, and assessing to identify and respond to opportunities and threats. These tools help companies see what's coming and react accordingly.

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    What are the components of the general environment?

    The general environment includes segments such as demographic, economic, political/legal, sociocultural, technological, global, and sustainable physical factors. These factors can influence a firm's success.

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    How is the industry environment analyzed?

    The industry environment can be analyzed using Porter's Five Forces model to understand competition and profitability. This model helps determine the attractiveness of a specific industry.

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    How is strategic competitiveness achieved?

    Strategic competitiveness and above-average returns occur when a firm's core competencies (internal strengths) are aligned with external opportunities (environmental factors). The firm must effectively leverage what it does best in response to the world around it.

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    Why is competitive advantage not permanent?

    Competitive advantage is not permanent. Over time, competitors replicate the firm's value-creating capabilities by leveraging their own resources and competencies. Firms must continually innovate and adapt to stay ahead.

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    How can competitive advantage be sustained?

    Sustainability of competitive advantage: Firms must continue to innovate and build new capabilities to stay ahead, as advantages can be duplicated or outpaced by rivals. Staying ahead demands a constant push for innovation.

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    What are core competencies?

    Core competencies are the collective skills, knowledge, and abilities that a firm uses to achieve strategic success. These unique talents allow a firm to excel.

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    How are core competencies managed?

    To effectively manage core competencies, firms must: analyze resources (inputs to production) and capabilities (integrated resources to achieve tasks). Human capital: Employees' knowledge is crucial for creating competitive advantages.

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    What are resources and capabilities?

    Resources are inputs into the production process (e.g., capital, labor, technology). Capabilities are the firm's ability to use these resources effectively and are generally a more significant source of competitive advantage.

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    How do capabilities become core competencies?

    Capabilities that are well-developed and integrated into the firm's processes become core competencies, which are often difficult for competitors to replicate. These hard-to-copy skills can provide a lasting edge.

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    What are the criteria for core competencies?

    A capability is considered a core competence when it meets the following four criteria: Valuable: It helps the firm exploit opportunities or neutralize threats in the environment. Rare: Not widely possessed by competitors. Costly to Imitate: Difficult or expensive for rivals to duplicate. Non-substitutable: Cannot be replaced by another resource or capability.

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    Study Notes

    Strategic Management Process

    • Strategic management is the method used by firms to achieve competitive advantage and above-average returns.
    • This process includes analyzing the external and internal environments, formulating and implementing strategies, and achieving desired performance levels.

    Strategic Competitiveness and Above-Average Returns

    • Strategic competitiveness is achieved through a value-creating strategy.
    • Above-average returns are earnings exceeding investor expectations for similar-risk investments.
    • Satisfying stakeholders (shareholders, employees, customers, suppliers) is crucial for generating above-average returns.

    Changing Competitive Landscape

    • Globalization and technological advancements create uncertainty, demanding adaptability in strategic decisions.
    • Companies need a flexible mindset to thrive in unpredictable environments.

    Strategic Models: I/O vs. Resource-Based

    • I/O Model: This model focuses on external environment factors. Industry characteristics dictate firm strategy, and strategic positioning in a desirable industry assures above-average returns.
    • Resource-Based Model: This model emphasizes internal resources, capabilities, and core competencies. Valuable, rare, costly-to-imitate, and non-substitutable resources drive competitive advantage and above-average returns.
    • Both models offer valuable insights for strategic formulation and execution. Integrating external and internal factors for strategic success is optimal.

    Vision and Mission

    • Vision: A long-term, broad aspirational goal.
    • Mission: Specifies the firm's chosen business activities and target customers.
    • Vision and mission align strategic choices with both internal resources and external opportunities.

    Stakeholders

    • Stakeholders include individuals and groups affected by or influencing firm actions (shareholders, customers, suppliers, employees, communities).
    • Firms depend on stakeholder support. Above-average returns enable stakeholder satisfaction; average returns demand good stakeholder management; below-average returns necessitate minimizing stakeholder dissatisfaction to maintain support.

    Strategic Leadership

    • Strategic leaders at different levels guide the firm's vision and mission, particularly CEOs who oversee strategic direction and top management teams (TMT) which collaboratively analyze and implement strategies.
    • Ethical behavior and honesty are key to effective strategic management.

    External Environment Analysis

    • Firms must develop skills to identify external opportunities and threats.
    • The external environment is complex, requiring proactive analysis.
    • External analysis encompasses: scanning, monitoring, forecasting, and assessing.

    External Environmental Parts

    • General Environment: Includes broader societal factors influencing industries and firms (e.g., demographic, economic, political/legal, sociocultural, technological, global, and sustainable physical).
    • Industry Environment: Directly impacts a firm's actions, responses, and potential profitability (e.g., Porter's Five Forces model).
    • Competitor Environment: Analyzing major competitors helps anticipate their moves and adjust strategy.

    Porter's Five Forces

    • Porter's Five Forces framework analyzes competitive intensity: threat of new entrants, supplier power, buyer power, threat of substitutes, and intensity of rivalry among existing competitors.

    Strategic Groups and Competitor Analysis

    • Strategic groups are firms with similar strategies; rivalry within a strategic group is often higher.
    • Competitor analysis involves studying future goals, current strategies, assumptions, and capabilities of competitors.
    • Complementors support competitors' strategies are also important in competitor analysis.
    • Competitor intelligence uses ethical and legal methods to acquire data on competitors, often leveraging internet resources.

    Core Competencies and Competitive Advantage

    • Core competencies are firms' collective skills, knowledge, and abilities crucial for strategic success.
    • Effective management requires analyzing resources and capabilities, focusing on human capital, and fostering an organization that shares and integrates knowledge.
    • Competitive advantage is not permanent. Competitors eventually mimic successful strategies and sustainable advantage needs constant innovation and developing new capabilities

    Capabilities vs. Resources

    • Resources are inputs (e.g., capital, labor, technology).
    • Capabilities are using resources effectively, often driving competitive advantage.

    Criteria for Core Competencies

    • Core competencies are valuable, rare, costly to imitate, and non-substitutable for long term competitive advantage.

    Value Chain Analysis and Outsourcing

    • Value chain analysis identifies and assesses firm resources and capabilities through value chain activities and support functions.
    • Outsourcing purchases value-creating activities from external suppliers when internal creation is inefficient.

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    Description

    This quiz explores the strategic management process, highlighting how firms achieve competitive advantage and superior returns. You'll learn about the importance of analyzing both external and internal environments, as well as the implications of globalization and technological change on strategy formulation. Test your knowledge on strategic competitiveness and the models involved.

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