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What is the primary purpose of this Standard Operating Procedure?
What is the primary purpose of this Standard Operating Procedure?
- To outline the responsibilities of the Deputy Chief over Administration in managing threatening phone calls
- To define the types of threatening language that should be reported to key personnel
- To establish a policy for the Las Vegas Fire & Rescue Department regarding workplace violence prevention
- To provide guidelines for responding to threatening phone calls on non-recorded lines (correct)
According to the policy, what type of language is considered a 'threatening phone call'?
According to the policy, what type of language is considered a 'threatening phone call'?
- Threatening, intimidating, aggressive, or hostile language (correct)
- Any phone call that includes the word 'threat' or 'threatening'
- Only explicit threats of physical violence or harm
- Only phone calls that mention explosive devices or bombs
Who is responsible for the content, revision, and review of this Standard Operating Procedure?
Who is responsible for the content, revision, and review of this Standard Operating Procedure?
- The Deputy Chief over Administration, or their designee (correct)
- The Fire Chief of the Las Vegas Fire & Rescue Department
- The Human Resources department of the City of Las Vegas
- All employees of the Las Vegas Fire & Rescue Department
What information should employees note while listening to a threatening phone call?
What information should employees note while listening to a threatening phone call?
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What is the LVFR's policy regarding threatening phone calls received on non-recorded lines?
What is the LVFR's policy regarding threatening phone calls received on non-recorded lines?
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What is the responsibility of all employees regarding this Standard Operating Procedure?
What is the responsibility of all employees regarding this Standard Operating Procedure?
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