30 Questions
According to the Spring Fire Department Policies & Procedures document, what is the purpose of defining general rules of attention to duty?
To maintain good working order within the Department
Who is responsible for reviewing the guideline on attention to duty annually?
The Fire Chief
What is one of the general rules of attention to duty mentioned in the document?
Duty to Render Assistance
According to the document, who should be attentive to and take suitable action on the complaints of the public?
All Personnel
What should Personnel do if necessary when responding to requests for assistance from the public?
Summon additional aid through the dispatcher
What is one of the responsibilities of Spring Fire Department personnel according to the document?
Knowing and complying with the procedure
What should Personnel use to reduce the risk of injury or accident according to the document?
Reasonable precautions and safety measures
What may be the consequence of violating the rules of conduct according to the document?
Disciplinary action up to and including termination
What should Personnel not do in relation to complaints according to the document?
Shirk or avoid responsibility
What should Personnel fulfill in response to proper requests for information or assistance according to the document?
Proper requests for information or assistance
According to the Occupational Injury/Illness Policy, who should be contacted when an injury requires a higher level of medical attention?
Human Resources
If personnel suspect another person of having a communicable disease, what should they do?
Report it to their immediate supervisor
Who should be notified if personnel feel they may have been exposed to a communicable disease?
Human Resources
When should personnel notify their District Chief about a damage suit filed against them?
Immediately
What should personnel do when the National Colors pass while they are not in uniform?
Stand at attention and remove headgear
Under what circumstances can personnel be relieved of duty?
All of the above
Who should be notified immediately when personnel are relieved of duty?
Human Resources
What should personnel do if they are subpoenaed to testify on Department-related business?
All of the above
Who should personnel report to if they suspect someone of using drugs not prescribed by a physician?
Immediate Supervisor
Who should be contacted if personnel have questions about the Occupational Injury/Illness Policy?
Human Resources
According to the text, what certification must employed firefighters maintain?
Basic Structural Firefighter certification or higher
According to the text, who should personnel notify if their driver's license is suspended or revoked?
Their immediate supervisor
According to the text, who should personnel seek advice from if they are unsure about the nature of an assignment?
Their immediate supervisor
According to the text, what organization should volunteer personnel maintain a firefighter certification through?
The State Fireman's and Fire Marshal's Association
According to the text, what should personnel do if they sustain an injury while on duty?
All of the above
According to the text, who should personnel forward a request to if it seems trivial?
Their immediate supervisor
According to the text, what organization should personnel maintain current certification in cardio-pulmonary resuscitation (CPR) from?
The American Heart Association
According to the text, what should personnel do if they are acting in a higher position?
Qualify themselves through training and observation
According to the text, what should personnel do if there is no officer designated to perform certain duties?
Perform the duties themselves
According to the text, what should personnel do if there is an emergency and no officer is present?
Obtain higher levels of certifications
Study Notes
General Rules of Attention to Duty
- Defining general rules of attention to duty aims to ensure that personnel are attentive to their duties and take suitable action on public complaints.
- The guideline on attention to duty is reviewed annually by the District Chief.
Personnel Responsibilities
- Personnel should be attentive to and take suitable action on public complaints.
- They should respond to requests for assistance from the public in a courteous and professional manner.
- In case of injury, personnel should report the incident and seek medical attention if necessary.
- One of the general rules of attention to duty is to maintain a safe and healthy work environment.
- Personnel should use personal protective equipment (PPE) to reduce the risk of injury or accident.
Consequences and Complaints
- Violating the rules of conduct may result in disciplinary action.
- Personnel should not ignore or disregard public complaints.
- They should fulfill requests for information or assistance in a timely and professional manner.
Occupational Injury/Illness Policy
- If an injury requires a higher level of medical attention, personnel should contact the Occupational Injury/Illness Coordinator.
- If personnel suspect another person of having a communicable disease, they should notify their supervisor.
- If personnel feel they may have been exposed to a communicable disease, they should notify their supervisor and the Occupational Injury/Illness Coordinator.
Notifications and Reporting
- Personnel should notify their District Chief immediately if they are relieved of duty.
- If a damage suit is filed against them, personnel should notify their District Chief within 24 hours.
- If subpoenaed to testify on Department-related business, personnel should notify their supervisor and the District Chief.
Certification and Training
- Employed firefighters must maintain a certain level of certification.
- Volunteer personnel should maintain a firefighter certification through the Texas Commission on Fire Protection (TCFP).
- Personnel should maintain current certification in cardio-pulmonary resuscitation (CPR) from the American Heart Association (AHA).
Miscellaneous
- If personnel are unsure about the nature of an assignment, they should seek advice from their supervisor.
- If they sustain an injury while on duty, personnel should report the incident and seek medical attention if necessary.
- If they are acting in a higher position, personnel should assume the responsibilities of that position.
- If there is an emergency and no officer is present, personnel should take appropriate action to ensure public safety.
Quiz: Spring Fire Department Policies & Procedures Test your knowledge of the Spring Fire Department's policies and procedures with this quiz. Learn about the general rules of attention to duty and the expectations for personnel in difficult circumstances.
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