SJSO Grievances Policy Quiz
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Questions and Answers

When can an employee file a grievance under the SJSO policy?

  • If they are happy with the enforcement of rules
  • Only when their evaluations are based on performance factors
  • Only when they are completely satisfied with the interpretation of rules
  • When they believe the rules and regulations are applied unjustly (correct)

Who is responsible for coordinating the grievance procedure according to the SJSO Policy?

  • The Sheriff
  • The GNSV Division Director (correct)
  • The Undersheriff
  • The Performance Evaluations Division Director

What action can be taken if an employee's Supervisor is involved in the grievance?

  • Discuss the grievance publicly
  • Forward the grievance to the Undersheriff or GNSV Division Director (correct)
  • Ignore the situation
  • Refer the grievance to a colleague

Under what circumstances can time limits within the grievance process be extended?

<p>In case of complexities during the grievance process (A)</p> Signup and view all the answers

What is a requirement for filing a grievance against a performance evaluation?

<p>The evaluation must be based on factors other than performance (A)</p> Signup and view all the answers

Who has the authority to extend time limits within the grievance process?

<p>The Sheriff or designee (B)</p> Signup and view all the answers

According to the SJSO policy, who resolves grievances?

<p>Grievances shall be resolved in a timely and orderly manner (A)</p> Signup and view all the answers

In what instances can an employee file a grievance under the SJSO policy?

<p>When the staff treats them unfairly (D)</p> Signup and view all the answers

What is the deadline for raising an issue with the Supervisor?

<p>Within seven (7) calendar days (A)</p> Signup and view all the answers

If the Supervisor's oral answer is not satisfactory, what is the next step?

<p>Employee completes the Grievance Form within 7 calendar days (C)</p> Signup and view all the answers

What should the written grievance contain?

<p>Analysis of the alleged violation (B)</p> Signup and view all the answers

How long does the Supervisor have to respond in writing to the grievance?

<p>Seven (7) calendar days (D)</p> Signup and view all the answers

What is required for the Supervisor's written response?

<p>An analysis of the alleged violation (B)</p> Signup and view all the answers

If the Supervisor does not respond in writing within the specified time frame, what should the employee do?

<p>File a complaint with HR (C)</p> Signup and view all the answers

What document should be completed if the Supervisor's answer is unsatisfactory?

<p>Grievance Form SJSO-019 (C)</p> Signup and view all the answers

What must the written grievance include?

<p>An analysis of the alleged violation (D)</p> Signup and view all the answers

What action should the Supervisor take if the grievance is not resolved according to the text?

<p>Forward the issue to the GNSV Division Director (B)</p> Signup and view all the answers

What happens if the Division Director does not provide a response within ten calendar days?

<p>The employee has to contact the Sheriff (C)</p> Signup and view all the answers

Who has the final authority in intervening at any step of the grievance procedure?

<p>The Sheriff (A)</p> Signup and view all the answers

What does the text state about the employee contacting the Division Director directly?

<p>It is mandated (B)</p> Signup and view all the answers

When should a personal conference with the Sheriff be scheduled for an unresolved grievance?

<p>Within 10 calendar days (D)</p> Signup and view all the answers

What happens if the Sheriff is unable to provide a satisfactory answer to the employee?

<p>The issue is escalated to a higher authority (A)</p> Signup and view all the answers

How many days does the Supervisor have to forward the grievance issue to the Division Director?

<p>7 calendar days (C)</p> Signup and view all the answers

What follows if the Supervisors note that the solution is acceptable on the Grievance Form?

<p>The form is forwarded to the Division Director (C)</p> Signup and view all the answers

What is the role of employees in representing themselves through the grievance procedure?

<p>They report grievances to the appropriate Division Director. (C)</p> Signup and view all the answers

Where are all incoming grievances kept during each calendar year?

<p>In a locked cabinet in the GNSV Division Director's office. (C)</p> Signup and view all the answers

What action does the GNSV Division Director take if an employee fails to respond within the time limit to a reply from the Supervisor or Division Director?

<p>Sends a written notice voiding and closing the grievance. (C)</p> Signup and view all the answers

What happens to a grievance if the aggrieved employee accepts a solution at any step in the process?

<p>It will be considered closed. (C)</p> Signup and view all the answers

Where are the previous years' grievance files kept?

<p>In a locked cabinet in the GNSV Division Director's office. (D)</p> Signup and view all the answers

What is the responsibility of the GNSV Division Director in maintaining grievance records?

<p>Monitoring the progress of each grievance. (D)</p> Signup and view all the answers

What action does the GNSV Division Director take if an employee fails to respond within the time limit to a reply?

<p>Sends a written notice voiding and closing the grievance. (C)</p> Signup and view all the answers

What is the consequence of the aggrieved employee accepting a solution at any step in the grievance process?

<p>The grievance will be considered closed. (B)</p> Signup and view all the answers

What is the purpose of the Open Door Policy implemented by the Sheriff?

<p>To encourage direct discussions with the Sheriff about personal problems (A)</p> Signup and view all the answers

Who has access to the grievance files according to the text?

<p>Sheriff and Division Directors (A)</p> Signup and view all the answers

What happens to employees who use the Open Door Policy according to the text?

<p>Encouraged (D)</p> Signup and view all the answers

Why is the use of the Open Door Policy encouraged along with the grievance procedure?

<p>To maintain effective channels of communication (B)</p> Signup and view all the answers

What is the relationship between the Open Door Policy and the grievance procedure?

<p>The Open Door Policy is not a substitute for the grievance procedure (D)</p> Signup and view all the answers

Whose review does the analysis of agency grievances get sent to annually?

<p>Sheriff (A)</p> Signup and view all the answers

What is the purpose of conducting an analysis of agency grievances according to the text?

<p>To identify trends and reduce future grievances (B)</p> Signup and view all the answers

Who ensures the conducting of the analysis of agency grievances according to the text?

<p>Division Director (B)</p> Signup and view all the answers

What happens if measures must be taken to reduce the causes of grievances according to the analysis?

<p>Measures are implemented to reduce future grievances (B)</p> Signup and view all the answers

What is the significance of employees notifying their chain of command when using the Open Door Policy?

<p>To keep the chain of command informed without disclosing the nature of the matter (B)</p> Signup and view all the answers

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