SJSO Grievances Policy Quiz
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Questions and Answers

When can an employee file a grievance under the SJSO policy?

  • If they are happy with the enforcement of rules
  • Only when their evaluations are based on performance factors
  • Only when they are completely satisfied with the interpretation of rules
  • When they believe the rules and regulations are applied unjustly (correct)

    • Who is responsible for coordinating the grievance procedure according to the SJSO Policy?

  • The Sheriff
  • The GNSV Division Director (correct)
  • The Undersheriff
  • The Performance Evaluations Division Director

    • What action can be taken if an employee's Supervisor is involved in the grievance?

  • Discuss the grievance publicly
  • Forward the grievance to the Undersheriff or GNSV Division Director (correct)
  • Ignore the situation
  • Refer the grievance to a colleague

    • Under what circumstances can time limits within the grievance process be extended?

    <p>In case of complexities during the grievance process</p> Signup and view all the answers

    What is a requirement for filing a grievance against a performance evaluation?

    <p>The evaluation must be based on factors other than performance</p> Signup and view all the answers

    Who has the authority to extend time limits within the grievance process?

    <p>The Sheriff or designee</p> Signup and view all the answers

    According to the SJSO policy, who resolves grievances?

    <p>Grievances shall be resolved in a timely and orderly manner</p> Signup and view all the answers

    In what instances can an employee file a grievance under the SJSO policy?

    <p>When the staff treats them unfairly</p> Signup and view all the answers

    What is the deadline for raising an issue with the Supervisor?

    <p>Within seven (7) calendar days</p> Signup and view all the answers

    If the Supervisor's oral answer is not satisfactory, what is the next step?

    <p>Employee completes the Grievance Form within 7 calendar days</p> Signup and view all the answers

    What should the written grievance contain?

    <p>Analysis of the alleged violation</p> Signup and view all the answers

    How long does the Supervisor have to respond in writing to the grievance?

    <p>Seven (7) calendar days</p> Signup and view all the answers

    What is required for the Supervisor's written response?

    <p>An analysis of the alleged violation</p> Signup and view all the answers

    If the Supervisor does not respond in writing within the specified time frame, what should the employee do?

    <p>File a complaint with HR</p> Signup and view all the answers

    What document should be completed if the Supervisor's answer is unsatisfactory?

    <p>Grievance Form SJSO-019</p> Signup and view all the answers

    What must the written grievance include?

    <p>An analysis of the alleged violation</p> Signup and view all the answers

    What action should the Supervisor take if the grievance is not resolved according to the text?

    <p>Forward the issue to the GNSV Division Director</p> Signup and view all the answers

    What happens if the Division Director does not provide a response within ten calendar days?

    <p>The employee has to contact the Sheriff</p> Signup and view all the answers

    Who has the final authority in intervening at any step of the grievance procedure?

    <p>The Sheriff</p> Signup and view all the answers

    What does the text state about the employee contacting the Division Director directly?

    <p>It is mandated</p> Signup and view all the answers

    When should a personal conference with the Sheriff be scheduled for an unresolved grievance?

    <p>Within 10 calendar days</p> Signup and view all the answers

    What happens if the Sheriff is unable to provide a satisfactory answer to the employee?

    <p>The issue is escalated to a higher authority</p> Signup and view all the answers

    How many days does the Supervisor have to forward the grievance issue to the Division Director?

    <p>7 calendar days</p> Signup and view all the answers

    What follows if the Supervisors note that the solution is acceptable on the Grievance Form?

    <p>The form is forwarded to the Division Director</p> Signup and view all the answers

    What is the role of employees in representing themselves through the grievance procedure?

    <p>They report grievances to the appropriate Division Director.</p> Signup and view all the answers

    Where are all incoming grievances kept during each calendar year?

    <p>In a locked cabinet in the GNSV Division Director's office.</p> Signup and view all the answers

    What action does the GNSV Division Director take if an employee fails to respond within the time limit to a reply from the Supervisor or Division Director?

    <p>Sends a written notice voiding and closing the grievance.</p> Signup and view all the answers

    What happens to a grievance if the aggrieved employee accepts a solution at any step in the process?

    <p>It will be considered closed.</p> Signup and view all the answers

    Where are the previous years' grievance files kept?

    <p>In a locked cabinet in the GNSV Division Director's office.</p> Signup and view all the answers

    What is the responsibility of the GNSV Division Director in maintaining grievance records?

    <p>Monitoring the progress of each grievance.</p> Signup and view all the answers

    What action does the GNSV Division Director take if an employee fails to respond within the time limit to a reply?

    <p>Sends a written notice voiding and closing the grievance.</p> Signup and view all the answers

    What is the consequence of the aggrieved employee accepting a solution at any step in the grievance process?

    <p>The grievance will be considered closed.</p> Signup and view all the answers

    What is the purpose of the Open Door Policy implemented by the Sheriff?

    <p>To encourage direct discussions with the Sheriff about personal problems</p> Signup and view all the answers

    Who has access to the grievance files according to the text?

    <p>Sheriff and Division Directors</p> Signup and view all the answers

    What happens to employees who use the Open Door Policy according to the text?

    <p>Encouraged</p> Signup and view all the answers

    Why is the use of the Open Door Policy encouraged along with the grievance procedure?

    <p>To maintain effective channels of communication</p> Signup and view all the answers

    What is the relationship between the Open Door Policy and the grievance procedure?

    <p>The Open Door Policy is not a substitute for the grievance procedure</p> Signup and view all the answers

    Whose review does the analysis of agency grievances get sent to annually?

    <p>Sheriff</p> Signup and view all the answers

    What is the purpose of conducting an analysis of agency grievances according to the text?

    <p>To identify trends and reduce future grievances</p> Signup and view all the answers

    Who ensures the conducting of the analysis of agency grievances according to the text?

    <p>Division Director</p> Signup and view all the answers

    What happens if measures must be taken to reduce the causes of grievances according to the analysis?

    <p>Measures are implemented to reduce future grievances</p> Signup and view all the answers

    What is the significance of employees notifying their chain of command when using the Open Door Policy?

    <p>To keep the chain of command informed without disclosing the nature of the matter</p> Signup and view all the answers

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