42 Questions
When can an employee file a grievance under the SJSO policy?
When they believe the rules and regulations are applied unjustly
Who is responsible for coordinating the grievance procedure according to the SJSO Policy?
The GNSV Division Director
What action can be taken if an employee's Supervisor is involved in the grievance?
Forward the grievance to the Undersheriff or GNSV Division Director
Under what circumstances can time limits within the grievance process be extended?
In case of complexities during the grievance process
What is a requirement for filing a grievance against a performance evaluation?
The evaluation must be based on factors other than performance
Who has the authority to extend time limits within the grievance process?
The Sheriff or designee
According to the SJSO policy, who resolves grievances?
Grievances shall be resolved in a timely and orderly manner
In what instances can an employee file a grievance under the SJSO policy?
When the staff treats them unfairly
What is the deadline for raising an issue with the Supervisor?
Within seven (7) calendar days
If the Supervisor's oral answer is not satisfactory, what is the next step?
Employee completes the Grievance Form within 7 calendar days
What should the written grievance contain?
Analysis of the alleged violation
How long does the Supervisor have to respond in writing to the grievance?
Seven (7) calendar days
What is required for the Supervisor's written response?
An analysis of the alleged violation
If the Supervisor does not respond in writing within the specified time frame, what should the employee do?
File a complaint with HR
What document should be completed if the Supervisor's answer is unsatisfactory?
Grievance Form SJSO-019
What must the written grievance include?
An analysis of the alleged violation
What action should the Supervisor take if the grievance is not resolved according to the text?
Forward the issue to the GNSV Division Director
What happens if the Division Director does not provide a response within ten calendar days?
The employee has to contact the Sheriff
Who has the final authority in intervening at any step of the grievance procedure?
The Sheriff
What does the text state about the employee contacting the Division Director directly?
It is mandated
When should a personal conference with the Sheriff be scheduled for an unresolved grievance?
Within 10 calendar days
What happens if the Sheriff is unable to provide a satisfactory answer to the employee?
The issue is escalated to a higher authority
How many days does the Supervisor have to forward the grievance issue to the Division Director?
7 calendar days
What follows if the Supervisors note that the solution is acceptable on the Grievance Form?
The form is forwarded to the Division Director
What is the role of employees in representing themselves through the grievance procedure?
They report grievances to the appropriate Division Director.
Where are all incoming grievances kept during each calendar year?
In a locked cabinet in the GNSV Division Director's office.
What action does the GNSV Division Director take if an employee fails to respond within the time limit to a reply from the Supervisor or Division Director?
Sends a written notice voiding and closing the grievance.
What happens to a grievance if the aggrieved employee accepts a solution at any step in the process?
It will be considered closed.
Where are the previous years' grievance files kept?
In a locked cabinet in the GNSV Division Director's office.
What is the responsibility of the GNSV Division Director in maintaining grievance records?
Monitoring the progress of each grievance.
What action does the GNSV Division Director take if an employee fails to respond within the time limit to a reply?
Sends a written notice voiding and closing the grievance.
What is the consequence of the aggrieved employee accepting a solution at any step in the grievance process?
The grievance will be considered closed.
What is the purpose of the Open Door Policy implemented by the Sheriff?
To encourage direct discussions with the Sheriff about personal problems
Who has access to the grievance files according to the text?
Sheriff and Division Directors
What happens to employees who use the Open Door Policy according to the text?
Encouraged
Why is the use of the Open Door Policy encouraged along with the grievance procedure?
To maintain effective channels of communication
What is the relationship between the Open Door Policy and the grievance procedure?
The Open Door Policy is not a substitute for the grievance procedure
Whose review does the analysis of agency grievances get sent to annually?
Sheriff
What is the purpose of conducting an analysis of agency grievances according to the text?
To identify trends and reduce future grievances
Who ensures the conducting of the analysis of agency grievances according to the text?
Division Director
What happens if measures must be taken to reduce the causes of grievances according to the analysis?
Measures are implemented to reduce future grievances
What is the significance of employees notifying their chain of command when using the Open Door Policy?
To keep the chain of command informed without disclosing the nature of the matter
Test your knowledge on the St. Johns County Sheriff's Office Grievances Policy, which outlines guidelines for fair treatment of employees and procedures for addressing grievances. This quiz covers topics such as grievable matters, procedural steps, and time limitations for filing grievances.
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